inriver PIM Pros and Cons

We can trust the system; it has a stable connection between different systems. Review collected by and hosted on G2.com.

The Control Center can be modified to be more user-friendly. Right now, it is a bit complicated to work with all the entities, categories, CVLs, etc. Review collected by and hosted on G2.com.

Flexible, powerful data model. The world is our oyster when it comes to adding custom product attributes, intricate entity relations, user workflows, and more.

As a product manager, I value that we can create a "composable" PIM that works with a wide variety of commerce platforms and 3rd party publishers. If we need lots of custom fields, it's easy to create.

It's also simple to update the data model, which is a huge deal compared to most platforms. Review collected by and hosted on G2.com.

The system is a blank slate upon first licensing the product. It requires technical assistance to set up. Either you need to hire an engineer with some experience in house, or (most likely) work with a certified InRiver partner to configure it.

The syndication feature wants to force you into using the InRiver API, AKA "IIF". That sounds great in theory, but it requires training an engineer in this non-transferable skill. Also chains the platform users to depend on InRiver's API, which is a risky call. Review collected by and hosted on G2.com.

The elastic data model that enables all types of organizations to adapt their own product hierarchy in PIM, and even at a later stage to be able to change the setting without being bound to the first model set up. Review collected by and hosted on G2.com.

The unability to mass-download images (preferably in a zip-file or similar). Review collected by and hosted on G2.com.

It's a fast software platform with many option of expanding and connecting to other platforms. Being able to create a tast with a workflow, image processing and so on. Review collected by and hosted on G2.com.

price, it's quite expensive and it's even more expensive to expand. We use the rich client, we need to switch to the cloud, I Think is the better sollution for the future, but the rich client is fast and had a lot of customisations. Review collected by and hosted on G2.com.

Powerful tool that is easy to use and configure for what works for your business. Review collected by and hosted on G2.com.

Prioritization of some basic "out of the box" functionality E - such as the inability to map all entity data to a given syndicaton template. Review collected by and hosted on G2.com.

How modern it feels to use and the abilities we have as users to modify it ourselves. Review collected by and hosted on G2.com.

It´s very enterprise-focused and it sometimes makes it hard for a smaller company to justify it´s functionality. Review collected by and hosted on G2.com.

Keeping everything organized and accessible by all necessary parties is a huge plus for us! Review collected by and hosted on G2.com.

Like all new systems, learning how to navigate to a new program takes a bit of time and always leads to some hesitancy or slow uptake to begin, but it's been overcomable. Review collected by and hosted on G2.com.

InRiver has been a fantastic tool for us, it has allowed us to easily manage our product data, easily create new datasheets and contstly keep them updated. I use the tool everyday and it is easy to use and I would recommened it for anyone trying to digitalise their product information. Review collected by and hosted on G2.com.

The only issue I have with the system is the learning curve associated with the system, but when you get your head around it then using it becomes second nature. Review collected by and hosted on G2.com.

Very flexible and easy to work with regarding data modeling and implementation. Power functionalities within mass-/bulk updating records, search and querying etc. Review collected by and hosted on G2.com.

Many of the newest features are only available through modules with additional license fees. Overall pricing have gone up lately and are about to hit the threshold for what it's worth considering the competition. Review collected by and hosted on G2.com.

I like the thougth that it is possible to have ONE system that has all the truth regarding your products, even though the truth comes from many sources. When you have worked with the system for some years, there is no limts to what it can do and how you set it up by yourselves. Review collected by and hosted on G2.com.

There are no downsizes for the way that InRiver holds your information, the issue is the get the overview of your Items, Assets etc that is not very modern and not customizable. The system can do a lot of things, but the overview is lacking big time.

InRiver is not easy to understand, but after some years it makes sense. Review collected by and hosted on G2.com.