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inriver PIM Reviews & Product Details - Page 2

inriver PIM Overview

What is inriver PIM?

inriver is a fully adaptable Product Information Management (PIM) software designed to accelerate trusted commerce experiences. It helps businesses manage the complexity of omnichannel environments for smarter control of product experiences. Profile Details Tame Omnichannel Complexity with inriver inriver is built on three important pillars to help you manage and optimize your product information: Connected Integration: inriver seamlessly integrates with various sources and channels as they emerge. Upstream Connections: Connects to sources like ERPs, MDMs, PLMs, and more via AI-powered data ingestion, APIs, and frameworks. Downstream Connections: Utilizes pre-built integrations, frameworks, and powerful syndication methods to manage your business efficiently, regardless of the number of sources and channels. Scalable Flexible Data Model: inriver's flexible data model, composable architecture, and extensible platform ensure scalability. Future-Proofing: Supports limitless product data permutations and edge use cases, adapting to your business changes and future needs. Optimizing Digital Shelf Analytics: Provides insights from various channels, capturing data on performance, competitive opportunities, and sustainability. Optimization Loops: Uses AI automation and enrichment processes to optimize product information and marketing content before re-syndicating, ensuring the right message is always in the right place. By choosing inriver, you are future-proofing your business and ensuring agility in a rapidly changing market.

inriver PIM Details
Product Website
Languages Supported
German, English, French, Swedish
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Product Description

inriver PIM gives omni-channel commerce professionals the power to create, maintain and distribute perfect product information to multiple sales channels in multiple languages.

How do you position yourself against your competitors?

inriver is a leader in PIM.

inriver is the only PIM software with built-in optimization through digital shelf analytics and insights from various channels. We capture and ingest data from downstream channels, including performance metrics, competitive opportunities, and sustainability data.

Our leadership is recognized by analysts, including the IDC MarketScape, Gartner Market Guide for PIM, and Forrester Wave Report.

We support more than 1,600 brands worldwide, helping them gain smarter control of their product experiences. We also have a global presence.

We have a global ecosystem of over 150 partners, including SAP, Salesforce, and Microsoft.

Our platform is 100% multi-tenant SaaS and SOC2 certified.

And we’ve been doing all this for 18 years.

 


Seller Details
Seller
inriver
Company Website
Year Founded
2007
HQ Location
Malmo, Sweden
Twitter
@inRiver_PIM
1,464 Twitter followers
LinkedIn® Page
www.linkedin.com
310 employees on LinkedIn®
Description

Inriver transforms product information into a profit making asset at every touchpoint along the entire product journey. With growing demands on product data, B
B and B
C enterprises need a centralized software solution that supports the entire product cycle, from sourcing to recycling and every stage in between. The multi-tenant inriver platform scales with any digital ecosystem to equip your value chain with a single source of truth PIM solution, built-in digital shelf analytics (DSA), and a range of industry-leading integrations. Only with the centralized inriver platform can you meet the evolving needs of commerce and futureproof your business ambitions. Join the 1,600+ global brands powering their entire product journeys with inriver.


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Overview Provided by:

Recent inriver PIM Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Reliable and evolving PIM Solution"
I have been using inriver for some time now, and overall, I am very satisfied with the platform. It is a reliable system that is constantly evolvin...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
1.0 out of 5
"Review"
Not really sure. Do not really enjoy using the platform
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Great tool for large amounts of data"
Connectivity and integrations to other systems. Our product information is in one place - Inriver. The management of product information is complet...
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inriver PIM Media

inriver PIM Demo - inriver User Dashboard
The dashboard will display various product readiness metrics.
inriver PIM Demo - inriver Enrich View
The Enrich module allows you to add, create and manage your product content.
inriver PIM Demo - inriver Individual Product Overview
From this view users are able to view the individual details associated with a particular product.
inriver PIM Demo - Merchandising Tab
Our merchandising tab allows you to create a 'click-to-buy' experience by adding hot spots to images.
inriver PIM Demo - The inriver data optimization loop
The inriver platform is the complete data-driven digital commerce solution that fits into any tech stack. But how does the inriver PIM actually operationalize product-related data and transform it into a profit-driving asset for all internal and external channels? Let’s take a look at how the inr...
inriver PIM Demo - What leading brands customers say about inriver
who we work with
Play inriver PIM Video
Accelerating sustainability with data and AI

Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
Play inriver PIM Video
Accelerating sustainability with data and AI Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
case study, video
Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
Play inriver PIM Video
case study, video Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
case study, video
Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
Play inriver PIM Video
case study, video Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
inriver PIM at a glance
Play inriver PIM Video
inriver PIM at a glance

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122 inriver PIM Reviews

4.1 out of 5
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122 inriver PIM Reviews
4.1 out of 5
122 inriver PIM Reviews
4.1 out of 5

inriver PIM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for inriver PIMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jiyanda K.
JK
Online Marketing Specialist | Philips Monitors & IT accessories Europe
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

We can trust the system; it has a stable connection between different systems. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

The Control Center can be modified to be more user-friendly. Right now, it is a bit complicated to work with all the entities, categories, CVLs, etc. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

To distribute the data to the different stakeholders all at once. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

Flexible, powerful data model. The world is our oyster when it comes to adding custom product attributes, intricate entity relations, user workflows, and more.

As a product manager, I value that we can create a "composable" PIM that works with a wide variety of commerce platforms and 3rd party publishers. If we need lots of custom fields, it's easy to create.

It's also simple to update the data model, which is a huge deal compared to most platforms. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

The system is a blank slate upon first licensing the product. It requires technical assistance to set up. Either you need to hire an engineer with some experience in house, or (most likely) work with a certified InRiver partner to configure it.

The syndication feature wants to force you into using the InRiver API, AKA "IIF". That sounds great in theory, but it requires training an engineer in this non-transferable skill. Also chains the platform users to depend on InRiver's API, which is a risky call. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

InRiver helps consolidate all the product data into one place. This benefits our teams across the globe: content marketing, digital marketing, media teams, supply chain, product development, eCommerce, and more.

We want to easily maintain source of truth for catalog data, shorten the time to launch new products, and enrich product data easily. Review collected by and hosted on G2.com.

JM
Product Information Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

The elastic data model that enables all types of organizations to adapt their own product hierarchy in PIM, and even at a later stage to be able to change the setting without being bound to the first model set up. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

The unability to mass-download images (preferably in a zip-file or similar). Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

Main true source for product infomration

Connected to Optimizely (our several websites and also E-commerce sites)

Content Store Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about inriver PIM?

It's a fast software platform with many option of expanding and connecting to other platforms. Being able to create a tast with a workflow, image processing and so on. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

price, it's quite expensive and it's even more expensive to expand. We use the rich client, we need to switch to the cloud, I Think is the better sollution for the future, but the rich client is fast and had a lot of customisations. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

one single point of through of every product we use in our company, images that are available and channels that are published. Review collected by and hosted on G2.com.

Jim R.
JR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about inriver PIM?

Powerful tool that is easy to use and configure for what works for your business. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

Prioritization of some basic "out of the box" functionality E - such as the inability to map all entity data to a given syndicaton template. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

It is now our single source of content for all channels - eCommerce, customer syndication and marketing collateral. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about inriver PIM?

How modern it feels to use and the abilities we have as users to modify it ourselves. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

It´s very enterprise-focused and it sometimes makes it hard for a smaller company to justify it´s functionality. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

We have about 40 000 different articles on display on our web and to keep them with product sheets, measurements, CAD-files and so on would be impossible without a designated system for that purpose. Review collected by and hosted on G2.com.

KM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

Keeping everything organized and accessible by all necessary parties is a huge plus for us! Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

Like all new systems, learning how to navigate to a new program takes a bit of time and always leads to some hesitancy or slow uptake to begin, but it's been overcomable. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

We have a centralized platform now that will make our company updates and changes much more seamless and professional in the future. Updating all images once and having it apply across platforms is incredible! Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

InRiver has been a fantastic tool for us, it has allowed us to easily manage our product data, easily create new datasheets and contstly keep them updated. I use the tool everyday and it is easy to use and I would recommened it for anyone trying to digitalise their product information. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

The only issue I have with the system is the learning curve associated with the system, but when you get your head around it then using it becomes second nature. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

PIM is allowing us to digitalise a lot of our processes, it has also allowed us to get our datasheets and information online on a product catalogue. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

Very flexible and easy to work with regarding data modeling and implementation. Power functionalities within mass-/bulk updating records, search and querying etc. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

Many of the newest features are only available through modules with additional license fees. Overall pricing have gone up lately and are about to hit the threshold for what it's worth considering the competition. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

Product enrichment, one source of truth for product marketing data. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about inriver PIM?

I like the thougth that it is possible to have ONE system that has all the truth regarding your products, even though the truth comes from many sources. When you have worked with the system for some years, there is no limts to what it can do and how you set it up by yourselves. Review collected by and hosted on G2.com.

What do you dislike about inriver PIM?

There are no downsizes for the way that InRiver holds your information, the issue is the get the overview of your Items, Assets etc that is not very modern and not customizable. The system can do a lot of things, but the overview is lacking big time.

InRiver is not easy to understand, but after some years it makes sense. Review collected by and hosted on G2.com.

What problems is inriver PIM solving and how is that benefiting you?

The enrichment is where we benefit a lot - unfortunately the Catalog management is lacking big time, as we are only using Print 1.0, the Print 2.0 should be the new normal, so we could get cracking with the catalogues. We use Inriver for Asset Management when it comes to all regulatory documents, and that is very nice and actually an overview that is satisfactory. Review collected by and hosted on G2.com.