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inFeedo Reviews & Product Details

Jodie Rose C.
JC
Talent Analytics Sr. Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

Amber gives us a real-time view of our employee engagement and possible concerns. With Amber, it's easier to make employee listening more personalized, and time-sensitive. Since Amber takes care of the regular touch-ins with the employees to ask them how they are, it's one less thing for us in HR to worry about, and it saves up time since we have a couple of hundreds of employees. We can focus on what matters most. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Currently, I find it tedious to check one by one who among the employees I've dropped important notes on. These are non-PTM employees, so finding their names one by one can be a struggle especially since I wasn't able to write them down in my notes, or tag them immediately as part of the watchlist. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Amber is helping us keep in touch with multiple employees at different important employee milestones - hence, we in HR can now focus on more critical items and reaching out to employees who really need our time and attention. Review collected by and hosted on G2.com.

inFeedo Overview

What is inFeedo?

In 2016, we set out on a mission to make 100 million employees heard and valued. Today, as we onboard Tiger Global and Jungle Ventures as our investors, we’ve become Asia’s leading employee experience platform that helps engage employees, predict attrition & answer FAQs with conversational AI that people love.❤️ We’re backed by Y Combinator, Bling Capital and founders of Gainsight, Freshworks, Zeta Lenskart, innov8. As a Chief Listening Officer, our A.I. bot Amber helps 175+ people-first leaders find hidden gaps in their culture, managers and wellbeing in real time. Spanning across 60 countries, our customers include MNCs like Samsung, Xiaomi, Lenovo, conglomerates like TATA, Godrej, Bharti and unicorns like Unacademy, Paytm, OYO.

inFeedo Details
Languages Supported
English
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Product Description

inFeedo, is a smart A.I. chatbot who can talk to your employees and proactively find those who are unhappy or most likely to leave.


Seller Details
Seller
inFeedo
Year Founded
2016
HQ Location
New York, NY
Twitter
@inFeedo
744 Twitter followers
LinkedIn® Page
www.linkedin.com
155 employees on LinkedIn®

Manish S.
MS
Overview Provided by:

Recent inFeedo Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Amber: The game changer."
Obtaining a real-time employee engagement score.
Anshul D.
AD
Anshul D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome product!"
The milestone touchpoints, minutely detailed filters, different dashboard views, and the slack integration has made the application of Amber into s...
Aditya N.
AN
Aditya N.Mid-Market (51-1000 emp.)
4.5 out of 5
"Amber Review"
Amber's AI is like none other in the industry. It gives you a sense of speaking to a real person, not an AI Bot. Moreover, the admin dashboard give...
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inFeedo Media

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80 out of 81 Total Reviews for inFeedo

4.7 out of 5
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80 out of 81 Total Reviews for inFeedo
4.7 out of 5
80 out of 81 Total Reviews for inFeedo
4.7 out of 5

inFeedo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for inFeedoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Aditya N.
AN
HR Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about inFeedo?

Amber's AI is like none other in the industry. It gives you a sense of speaking to a real person, not an AI Bot. Moreover, the admin dashboard gives us all the information required to take necessary actions and enhance employee experience. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

There is not much to dislike about Amber. However, if I have to point something out, it'd be that we cannot use Amber for specific employee until the trigger is initiated. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Amber is lowering our cost as we do not have to hire more HRBPs to connect and engage with employees. This also helps us in reaching out to more employees in a shorter time span,. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about inFeedo?

The fact that Amber does not miss any aspect at all when it comes to feedback. In fact, she filters out what she thinks would be useful aspects to look into, reducing our workload.

Moreover, Amber also points out specific areas following exactly the right algorithms so this does not even leave space for human error. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Nothing to complain about so far. Amber has been extremely useful and efficient and helped us.

Understanding the Dashboards and intricacies might take some time, but that is not a big issue. It can be resolved easily. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Being able to tackle critical folks and solve their issues on an immediate basis. It has helped us identify all problems and challenges that our employees are facing on a timely manner making the lives of us all Departments and teams within the organization easier. Review collected by and hosted on G2.com.

Anshul D.
AD
HR Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about inFeedo?

The milestone touchpoints, minutely detailed filters, different dashboard views, and the slack integration has made the application of Amber into something as impactful as a full-time HR just without any manual errors at Airmeet. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

The fact that to create a customized Pulse Check, one has to download the template, create the questionnaire in a CSV file, and then upload it to the dashboard, where it gets rejected for various possible reasons. It's not as intuitive as the rest of the product. The creation of the Pulse check should be enabled on the dashboard itself, with drivers and elements to be chosen from the drop-down for ease of use. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Frequent (but not too frequent) touchpoints, especially on a text chat, bring out the tiniest of issues from employees which could be making trouble but would have gone overlooked if it had been a 1:1. Review collected by and hosted on G2.com.

Asmita  P.
AP
Senior HR Generalist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

Wide range of Drivers & Elements which is captured from the conversations. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Creating reports for the pulse surveys are not available. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Helping us with the details of the people who are unhappy in the organization and identifying the root cause for us to improve. Review collected by and hosted on G2.com.

Vera D.
VD
Strategic HR Pillar Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

I think it was helpful in gaining insights from the mood and verbatim. I am already seeing employees who may be a red flag and might leave the company soon. This will help me to prepare for our workforce. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

I;m not sure maybe I havent explored that much. But it will be better if there's a way to see whom we have added notes on instead of opening one by one the chats. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Having employees another platform where they can freely share their thoughts and feelings. Review collected by and hosted on G2.com.

madhur u.
MU
Manager HR Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

As a HR Business partner, it has helped me to gauge the pulse of my last mile employees and prioritize my action review accordingly.

It is very superior and has a great user interface which gives you a safe space to share. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Sometimes i do not receive the complete data points of my employees while downloading the report. If that can be worked upon, it will be amazing. Along with it if we can have a slightly deeper analysis generated , it will be great Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

We are driving all our HR initiatives and improvising it based on the feedback by Amber. It is also helping us to proactively manage our employee concerns and aspirations Review collected by and hosted on G2.com.

Misay N.
MN
Head of Human Resources & Administration
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

Amber gives real time feedback and creates a safe environment of employees to share what they feel that turns into people analytics useful to HR. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Initially the dashboards are not intuitive and user interface is not as smooth. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

It creates a safe space for employees to share their thoughts and is transformed to useful data that HR can use. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about inFeedo?

Artificial intelligence to keep track on people to meet cases (especially with remote or hybrid workplace now) so we can follow up more closely to the person directly and the summary on what's going well and what needs to be improved to help on HR roadmap/priorities Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

I haven't seen anything yet I would say I dislike about the tool. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Same as what do I like the most - helps to prioritize on HR roadmap, such as identifying people at flite risk within the organization. Review collected by and hosted on G2.com.

Jose R.
JR
HR Business Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

Data shown on dashboards and constant feedback. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Interface could be more minimalist as sometimes I can get a lot of information. Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Getting insights from employees Review collected by and hosted on G2.com.

Anurag H.
AH
Manager - HRBP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about inFeedo?

Amber helps us identify what's going wrong with the employees and we can rectify that issue. Most of the population is comfortable in writing rather than speaking. Review collected by and hosted on G2.com.

What do you dislike about inFeedo?

Some glitches and some mapping overlapping issues. But that can be controlled. Review collected by and hosted on G2.com.

Recommendations to others considering inFeedo:

Go for it! Review collected by and hosted on G2.com.

What problems is inFeedo solving and how is that benefiting you?

Problems of employees which they are not comfortable coming to us and speaking about it. We get actual feedbacks. Review collected by and hosted on G2.com.