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iManage Work Reviews & Product Details

Adrian S.
AS
IT Application Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iManage Work?

iManage DMS delivers reliable performance. Documents load quickly, and the system handles large volumes of data without significant slowdowns. The search functionality is particularly noteworthy, providing fast and accurate results even with extensive document repositories. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

The amount of time it went down, for an enterprise system app, is too much. Some limitations felt weird, for example, it can only show 500 documents and then when you click more it will show the next 5,000 documents, without pagination. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

To be able to file relevant documents to Matters easily, iManage has provided a lot of ways for us to file, using send and file in Outlook, quick file toolbar, and save as in native apps like Word/Excel/PDF. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Adrian, Thanks so much for sharing your experience with us!

iManage Work Overview

What is iManage Work?

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with a comprehensive focus on the user experience, bringing you and your knowledge workers agility, efficiency, and access across devices. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day.

iManage Work Details
Product Website
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Product Description

iManage software enables teams to work together securely with the exploding volume of documents and email from any location, using any device. WorkSite is a simple-to-use document management system that can be deployed across your organization quickly, with minimal training and at a low total cost, for a rapid return on investment.


Seller Details
Seller
iManage
Company Website
Year Founded
2015
HQ Location
Chicago, Illinois
Twitter
@imanageinc
2,751 Twitter followers
LinkedIn® Page
www.linkedin.com
1,168 employees on LinkedIn®
Description

iManage is the company dedicated to Making Knowledge Work™. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications.


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Overview Provided by:

Recent iManage Work Reviews

CA
CLAUDIA A.Small-Business (50 or fewer emp.)
5.0 out of 5
"EXCELLENT"
iManage Work is a powerful document and email management system that offers several key features and facilities the office.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great matter management tool for lawyers"
Easy to use, integrated with Tracker, good single source repository.
CG
Christen G.Small-Business (50 or fewer emp.)
5.0 out of 5
"iManage has been a great investment for our team!"
iManage Work has allowed our global team to work collaboratively without delay. Before iManage each department was on their separate network drive,...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

iManage Work Media

iManage Work Demo - iManage Work User Interface
iManage Work has a simple modern user interface that mirrors consumer applications like Amazon and Google, with intuitive features that work the way users want to work and requires minimal training. iManage Work provides a helpful preview pane that displays content before it is opened, which i...
iManage Work Demo - Search Previewed Documents in Work 10
Search documents stored in Work 10 by simply typing a search clause to view for all the places the clause appears in the document. High-quality previews display a thumbnail view of the document and highlight the selected clause. Users can quickly scan large legal documents, even on low-bandwidth ...
iManage Work Demo - Personalised Search
iManage Work 10 includes powerful and personalised document search to cut through the clutter and deliver more accurate results, by remembering what the user searchers for and how they work. A simple and powerful search interface enables easy navigation of results, with customized views built on ...
iManage Work Demo - Document Timeline
iManage Work offers a modern interactive approach to capabilities like document history and version control. Users can view document history across multiple versions based on activity, with an interactive visual dashboard allowing them to identify who made what changes when, at a glance.
iManage Work Demo - Advanced Search
Conduct advanced searches in iManage Work by building an advanced query. Whilst most users can simply type to search for content, Knowledge miners who need more granular control can easily curate a complex search to find specific content using Advanced Search. Watch more here: https://youtu.be...
iManage Work Demo - Drag & Drop in iManage Work
Easily file documents in iManage Work with the user friendly drag and drop function. The tree structure allows users to organise documents efficiently and navigate the Document Management System with a few simple clicks.

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249 out of 250 Total Reviews for iManage Work

4.3 out of 5
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249 out of 250 Total Reviews for iManage Work
4.3 out of 5
249 out of 250 Total Reviews for iManage Work
4.3 out of 5

iManage Work Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iManage WorkQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CA
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about iManage Work?

iManage Work is a powerful document and email management system that offers several key features and facilities the office. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

IManage is very good in all functions. This is a completed systems. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

iManage Work offers a centralized repository where documents and emails can be stored, organized, and retrieved easily. This ensures that everything is in one place and can be accessed from any device. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Claudia! We're really grateful and appreciate you for taking the time to share your rating!

Kartik B.
KB
Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iManage Work?

iManage Work is super safe, like a fortress, so your documents stay safe. It's easy to use on the website and mobile app, and you can get to your documents from the cloud wherever and whenever you need. Easy integration of Outook and other Email systems.They also have great customer service to help. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

New folks might find it a little hard to use because it's tricky to move around the platform. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

One big problem we faced was making iManage Work fit with our current systems. Making sure everything could work together and moving data smoothly between apps was really tough. Our IT team had to work closely with iManage support to fix these problems.

We were also really worried about security. Keeping our clients' private info safe is super important in our job. So, we had to make iManage Work super secure. But, making sure it followed all our rules and letting users get in easily was hard to balance. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Hi Kartik - We are happy to be your security fortress! Thank you for taking the time to leave us a review.

TE
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iManage Work?

Users love the web interface, Google-like search functionality and quick responsiveness. Ilove that we are automatically kept up to date with the latest version with zero involvement on my part. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Nothing too major. A few users grumbled that the ability to email a Word document as a PDF straight out of iManage was lost when we moved from FileSIte. Also, access to trash is only avialble in Work Web - not Work Panel. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

It makes it much easier to save documents and emails so they can be found again in the future by not just the original author but also anyone else on the team who might need access. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Tom, Thanks so much for leaving us a five star review! We really appreciate your feedback!

SJ
Senior Digital Marketer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iManage Work?

iManage Work has become essential for how I manage my files and keep up with project communication. I love the flexibility of the workspaces. I can easily create folders organize file and create project structure, which makes it super easy to find the right documents quickly. The best part of iManage work is its search ability. I can search in whole directory with conditional formatting. Outlook integeration is also a plus thing I can manage important emails and attachments directly into their relevant iManage workspace without ever leaving Outlook. Take our client onboarding project, for example. All related emails are automatically organized – proposals, contracts, etc. – without me having to lift a finger." Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I have not found anything that could be disliked in it. Everything works perfect. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

iManage helps us to organise all project data in structured way that reduses the complexity of searching filr. The main thing is that the search function is incredibly powerful. Before, we were wasting a lot of time hunting through file shares. Now I find what I need in seconds. It's great for revisiting past projects and reusing assets. It also helps with security and compliance. With iManage Work we can ensure that sensitive documents are stored correctly with the right level of access. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Susan, We truly appreciate your continuous support and trust in us.

DP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about iManage Work?

Operating a business with low error rates and robust performance requires a system that can scale well whilst maintaining the balance of structure and flexibility. Imanage offers this balance with the degree of stability that is hard to come by these days.

Integrations and API access has enhanced the feature set of Imanage to make it a foundation that any corporate entity can build and expand on with confidence that the core is of the highest callibre. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Imanage is traditionally a legal centric framework. The resultant logic of file structures and access of information takes some getting used to. Once a user has escaped the box that traditional file systems put our minds in, the operational efficiencies are hard to compete with. I would like to see a greater effort placed on consumer education in thinking laterally about file structures so as to suite a broader audience of users. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

Imanage provides a robust stable base for our organisation to grow on. As regulators catch up industry trends, compliance standards are evolving and placing increasing pressure on all organisations irrespecitve of size. The secure and auditable structure of Imanage solves the problem of increasing compliance in the techonolgy side of our business. This means reduced cost inflation from increamental compliance burden and less disruption to business so we can focus on what we do best. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Danilo, Thank you so much for taking the time to leave us a 5-star rating – it’s greatly appreciated!

Verified User in Security and Investigations
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iManage Work?

Easy to use, integrated with Tracker, good single source repository. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Needs training to use. Sometimes crashes Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

single repository for everything relating to a matter, accessible. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Really appreciate your feedback regarding Tracker. I would love to hear more about your experience. Feel free to contact me gabrielle.manuel@imanage.com if you're interested in sharing your journey publicly.

ET
Manager of Information Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iManage Work?

There is very little this product can not do to fill its purpose as a document management system. It's breadth of features and maturity in service should not allow developers to stop listening to customers. Innovation will be your lifeblood. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

The cloud platform introduces back-end complexities and barriers to innovation. More work must be done to compartmentalize the product and open-up for customer queries and user-created fields/rules. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

The cloud product relieves me from mounting a defense of my work product. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Ed, Thanks so much for sharing your experience with us!

Amman M.
AM
Data Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iManage Work?

Using iManage Work has been really helpful for us. It's made managing our documents and emails much easier, especially because we work in a legal field. The way it organizes documents and integrates with our emails has saved us a lot of time. Plus, being able to access everything from our phones is super handy when we're not in the office. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

But I'll be honest, it took us a little while to get the hang of it. Some of us found it a bit tricky to figure out all the features at first. And while we appreciate the security measures, they can be a bit complicated to set up and manage. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

One of the biggest challenges we faced was the initial learning curve. Getting accustomed to the platform's interface and features took some time, and it slowed down our workflow initially. However, with perseverance and training, we managed to overcome this hurdle.

Another real-world problem we encountered was integrating iManage Work with our existing systems. Ensuring compatibility and smooth data transfer between applications posed a significant challenge. It required close collaboration between our IT team and iManage support to iron out the integration issues.

Security concerns also loomed large. Protecting sensitive client information is paramount in our line of work, and setting up robust security measures within iManage Work was essential. However, configuring these measures to align with our compliance standards and ensuring seamless user access proved to be a balancing act.

Cost considerations were another factor. While we recognized the value iManage Work brought to our operations, the initial investment was significant. We had to carefully weigh the benefits against the costs to justify the expense to our stakeholders.

Despite these challenges, iManage Work has proven to be a valuable asset to our team. It has streamlined our document management processes, enhanced collaboration, and improved overall efficiency. Our journey with iManage Work has been marked by perseverance and adaptation, and we continue to find new ways to leverage the platform to overcome real-world challenges in our field. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Amman, So happy to hear we've made managing your documents much easier! I appreciate your feedback and will share it with our team.

Manmeet S.
MS
Associate Technical Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iManage Work?

The best thing I like about iManage Work is its user-friendly interface. It makes navigating various features and functionalities a breeze, even for those who aren't tech-savvy. The intuitive design ensures I can efficiently manage my tasks without hassle, enhancing my overall productivity. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

There are no issues with this tool; I've been using it extensively without any problems. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

IManage Work makes it easy to locate and access the right documents quickly.Its advanced search capability, including conditional formatting, helps me find specific documents or information within the entire directory swiftly, saving time and effort. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Manmeet, Thank you so much for your review! We appreciate it!

Prem k.
PK
Senior System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iManage Work?

It's a great tool, when the team needs to work on collaborating with documents. It enables multiple users to work togather, which helps to improve the team coordination. Best platform for document management and Email management, which can be integrated with email platforms to manage and store emails.

The customizable workflow automation helps to automate routine tasks and improve the overall efficiency. Its an user-friendly tool and gives a best user experience. I have adapted to this tool in a short time and i have been using it frequently for my daily tasks and project assignment to the team. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

There is a feature limitation in mobile application, may be that can be improved. But, it has the basic functionality or features, which satisfy my requirements. Review collected by and hosted on G2.com.

What problems is iManage Work solving and how is that benefiting you?

Document management and workflow management are the main tasks have been handling, the iManage work gives the best support for these two major things. Apart from this, mobile application access, and workflow automation. secured file management and most important is integration MS- Word. The MS Office application integration is one of the best part in using iManage work.

Those are the problems covered by iManage work which helps me to improve work efficiency Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Prem, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do.