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Identity Review 360 Reviews & Product Details

Identity Review 360 Overview

What is Identity Review 360?

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate the identities of their customers. With Ekata, businesses can confidently onboard new customers, prevent fraud, and ensure compliance with regulations. Ekata's Pro Insight is a comprehensive data analytics platform that empowers businesses to gain a deeper understanding of their customers' identities, behaviors, and preferences. With advanced analytics tools, including dashboards, visualizations, and reports, businesses can uncover key insights from their customer data and optimize their acquisition and retention strategies. With the Ekata Identity Engine, data from various sources is combined to create a unified view of each customer, while advanced machine learning and data modeling capabilities enable businesses to build predictive models for informed decision-making. In addition to Pro Insight, Ekata offers a suite of powerful APIs designed to help businesses verify and authenticate customer identities and mitigate fraud. These APIs include: • Account Opening API - Verifies new account applicants' identities, determines fraud risk and reduces onboarding friction, leading to improved customer acquisition rates, mitigating promotion abuse, and maintaining the businesses reputation. • Transaction Risk API - Detects potential fraud in real-time during transactions, decreasing chargebacks and losses, preventing fraudulent transactions and reducing false declines. • Address Risk API - Helps businesses validate and assess the risk associated with an address, reducing the chances of fraudulent activities related to fake or high-risk addresses while identifying low risk geographic zones to streamline the checkout process. • Phone Intelligence API - Provides real-time access to data on a phone number, enabling businesses to verify the phone number's owner and assess the risk associated with it, deterring fraudulent transactions, expediting low-risk sign-ups and simplifying sign-up flows. With Ekata, businesses can access high-quality, global identity data and verification solutions to help them drive growth, reduce fraud, and comply with regulatory requirements. Ekata's products are trusted by businesses around the world, from startups to Fortune 500 companies, and are backed by a team of experienced data scientists and customer support specialists.

Identity Review 360 Details
Languages Supported
German, English, French, Italian, Spanish, Chinese (Simplified)
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Product Description

Pro Insight is a manual review solution that helps risk management teams around the world verify identities. In one comprehensive view, Pro Insight allows users to assess both digital and traditional identity attributes and their relation to one another. The tool also features a Confidence Score and the top signals that influence it, proprietary Network Insights, an interactive distance calculation map, robust admin tools and analytics, and direct workflow integrations.

How do you position yourself against your competitors?

Pro Insight is powered by the Ekata Identity Engine (EIE), the first and only of its kind. EIE is made up of three key components. The first is our Identity Graph, built with over 20 years of sourced data and over 100 authoritative sources. Graph validates identity attributes and the linkages between other elements. The second component is our Identity Network. Whereas Graph validates the relationship between identity elements, Network performs the behavior analysis; it assesses what that identity does, while flagging any anomalous behavior in their transaction history. The last component is our Machine Learning (ML) layer. Our ML layer is comprised of complex models leveraging Graph and Network to build derived attributes with high predictive power, such as Confidence Score, Network Score, and IP risk. We also created a proprietary testbed that allows us to test the predictability of a new feature in as little as 15 minutes.


Seller Details
Year Founded
1966
HQ Location
Purchase, NY
Twitter
@Mastercard
484,684 Twitter followers
LinkedIn® Page
www.linkedin.com
39,582 employees on LinkedIn®
Ownership
NYSE - New York Stock Exchange
Total Revenue (USD mm)
$15,301
Description

Mastercard powers economies and empowers people in
00+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


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Recent Identity Review 360 Reviews

Kriezl Angeleen Q.
KQ
Kriezl Angeleen Q.Enterprise (> 1000 emp.)
4.5 out of 5
"EKATA - helpful tool!"
As a Risk Investigator , we are using EKATA to mitigate the identity of our customers. It is really helpful since it is easy to navigate and easy ...
Diana Rose F.
DF
Diana Rose F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Ekata"
I like how ekata is easy to use or user friendly also how ekata is very advanced in terms of locating spefic information like address , phone numbe...
Jerico P.
JP
Jerico P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Using EKATA as fraud investigator"
Was able to gather specific information regarding on how to do a holistic review
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Identity Review 360 Media

Identity Review 360 Demo - Pro Insight
Pro Insight is a one stop shop for global identity verification and behavioral analysis. The identity review solution provides six ways to search, robust analytics and admin tools, direct workflow integrations, and a clear and focused user experience.
Identity Review 360 Demo - Confidence Score and Positive/Negative Signals
Confidence Score continuously adapts to patterns and fraud trends and takes all attributes and their relation to one another into consideration to produce a score ranging from 0 to 500, with a higher score indicating higher risk. Positive and negative signals are located on each side of the Confi...
Identity Review 360 Demo - Network Insights
Network Insights uses machine learning to detect key behavioral fraud and activity patterns that could not be determined using the data from the Results Columns alone. This data can help fraud teams identify which customers are good vs. bad. Network Insights is derived from anonymized historical ...
Identity Review 360 Demo - Match Statuses and Risk Alerts
Blue check marks indicate a data match and orange alert icons indicate a mismatch or invalid input.
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52 Identity Review 360 Reviews

4.6 out of 5
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52 Identity Review 360 Reviews
4.6 out of 5
52 Identity Review 360 Reviews
4.6 out of 5

Identity Review 360 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Identity Review 360Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Kriezl Angeleen Q.
KQ
Risk Investigator
Financial Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Identity Review 360?

As a Risk Investigator , we are using EKATA to mitigate the identity of our customers. It is really helpful since it is easy to navigate and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

There are instances that when you serach for a specific number , it will not show any result Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

We can properly mitigate the Identity of the customers that we are assisting if they are fraudsters or not Review collected by and hosted on G2.com.

Hyan Drix V.
HV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Identity Review 360?

EKATA is a useful tool that provide insight about the data available that requires mitigation. using phone email address and address you can file result if the phone email and address are match or under the same person. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

some information is show like owner phone and address and if the phone number is recycle to check the ownership of the phone Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

EKATA is a tool that helps you check if a certified phone address or email includes an IP. It can provide insight into whether the record data in Ekata and the information that we are mitigating match to avoid stolen information. It helps us especially if the IP location is used most of the time for risky activity and also if the phone is tied to the provided address. Review collected by and hosted on G2.com.

Monaliza B.
MB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Identity Review 360?

Ekata's ability to identify customers' identities and information across all countries is something I find appealing. It is necessary for us to have a reliable source to confirm that we are working with real customers in order to preserve their identity, foster trust, and encourage them to keep using our service for a positive customer experience. As part of customer support, I used it most of the time as part of our company's tools. It is easy to use since you just need to fill up the required details and there is an ease of integration with our system. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

It doesn't indicate how the other occupant at the same address is related to the other one. However, the overall experience in using the information available in Ekata is really helpful. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

Ekata helps me in solving if there is an evident of stolen information, a hard proof to consider the information available in Ekata as a way to determine if we are dealing with a fraudster or legit customers. This also shows behavior of customers with their purchases, applications and preferences. It helps us to know if the information in our customer's account matches with what is indicated in Ekata. We compare the data in reviewing customer's information. Review collected by and hosted on G2.com.

Glenn Michael B.
GB
Risk and Compliance analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Identity Review 360?

User friendly and accurate.Vital tool needed when mitigating one's information. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

Been using EKATA for couple of years and it never fails to help me. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

Help me determine someone's identity. Helpful when mitigating payment profiles. Review collected by and hosted on G2.com.

Diana Rose F.
DF
risk investigator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Identity Review 360?

I like how ekata is easy to use or user friendly also how ekata is very advanced in terms of locating spefic information like address , phone number of such person , you can also used it multiple times as it doesnt have limitations to use . Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

as of right now i do not have anything to dislike with ekata as it provides great service that help me with my current job. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

it helps me verifying information such as address and phone number , it made my work easy in term of checking our custmers identity as it is one of my job main goal , it help us to eliminate fraud identity concern as wen easily validate the information . Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Identity Review 360?

Being in a financial industry, Ekata plays a major role when it comes to tracking the customer's phone number and email address. The tool can easily verify if the said information are linked to the customer, or not.

Ekata can also track all the possible household members of the customers, which will help us determine the other members of the customer's family.

Moreover, the tool can track the customer's location either using customer's phone number, IP address or the account address. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

To be honest, Ekata is being listed as one of the major tools in our work. I do not see any issues with this tool. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

Being in a financial industry, Ekata plays a major role when it comes to tracking the customer's phone number and email address. The tool can easily verify if the said information are linked to the customer, or not.

Ekata can also track all the possible household members of the customers, which will help us determine the other members of the customer's family.

Moreover, the tool can track the customer's location either using customer's phone number, IP address or the account address. Review collected by and hosted on G2.com.

Joseph G.
JG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Identity Review 360?

It is such an advantage to be using a tool that allows you to search information in different regions/countries. Moreover, you to use multiple information to sarch and review to aid your security investigation. It provides great help to my job and promotes efficiency and accuracy to get things done with ease and confidence. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

Overall, I find Ekata very helpful and treat it a extremely useful in my job. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

It helps me verify and confirm the ownership or identity of a person making sure that the information being used belong to the rightful and legit owner. Review collected by and hosted on G2.com.

Diana J.
DJ
customer service rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Identity Review 360?

What do i like best about EKATA ; its reliable ; easy to access and there are a lot of ways on how we can validate information Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

what i dislike about ekata: None so far- it works fine with me. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

Its helping us with public information of our customer : because it has a lot if features and ways that we can use to locate customers information : and it is being manage by big/huge company too, this benefits us that the information we are getting or the results that we received are reliable which make our works easy. Review collected by and hosted on G2.com.

Alvin Rey A.
AA
Risk Investigator
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Identity Review 360?

The tool provide detailed information of a specific account attributes that is helpful for our business to mitigate fraud. It give details/ information about a specific number, address, IP address, email etc. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

When you use the address function to gather details about a specific address. The City and Zip Code part sometimes is not working. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

Mitigating fraudulent account created. The tool help us is mitigating risk flags. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Identity Review 360?

What I love about Ekata is that we can easily detect fraudulent people by showing all the negative attributes by entering the CX details. Review collected by and hosted on G2.com.

What do you dislike about Identity Review 360?

There are multiple pieces of information that are redundant when showing the result. Review collected by and hosted on G2.com.

What problems is Identity Review 360 solving and how is that benefiting you?

I can say that the ekata focuses more on fraud detection, and it benefits me for not having to charge back or approve any fraudulent transfer. Review collected by and hosted on G2.com.