iDenfy Pros and Cons

The self setup and thorough documentation make it easy to integrate. We were able to get up and running quickly, and the platform is designed to scale, allowing us to add more complex features as we go. Customer support team is top-notch, always available to help with quick, precise responses. Review collected by and hosted on G2.com.

Honestly, there’s nothing to say. We never had any problems using it. Review collected by and hosted on G2.com.

Top document verification and fraud detection. Our business has a huge advantage over others because we can handle different document types from diverse countries easily. The platform's compliance with KYC and AML rules guarantees we’re always on the right side of the law. Review collected by and hosted on G2.com.

There are a few small issues with the user notifications that could be tweaked a bit. This way, customers will always know what’s going on with their verification process. Review collected by and hosted on G2.com.

From the easy setup to the accurate checks and the helpful support, idenfy has been a great experience all around. It catches even the smallest inconsistencies in documents Review collected by and hosted on G2.com.

Not a single thing. It's so automated and efficient that we barely have to lift a finger. Review collected by and hosted on G2.com.

I like the ability to automate KYC/AML checks much better than manual. Real time monitoring has successfully decreased payment fraud incidents. The ID checks are fast and the system catches fake documents without slowing things down. Review collected by and hosted on G2.com.

Support for more languages would help our global users. Review collected by and hosted on G2.com.

Idenfy has excellent customer service, and the platform provides valuable analytics. The response codes are straightforward, aiding in making swift decisions. Review collected by and hosted on G2.com.

The suggestion is for idenfy to provide more adaptable pricing plans according to the number of verifications required monthly. Review collected by and hosted on G2.com.

It quickly gives us results and it hardly ever makes mistakes when it comes to checking documents. The technology for recognizing faces and verifying documents helps us make sure that our clients are confirmed without any long waits. Review collected by and hosted on G2.com.

Sometimes i have seen the platform doesn’t always handle multi page documents well, but this happens infrequently. Review collected by and hosted on G2.com.

Setting up iDenfy was a piece of cake. The customer support is fantastic and the setup was super quick, thanks to the great documentation Review collected by and hosted on G2.com.

Haven't found anything bad to dislike yet. Review collected by and hosted on G2.com.

Idenfy offers a straightforward and userfriendly dashboard, its easy to navigate and manage ID verification needs. Their support team is fast and always ready to help. Pricing options are very startup friendly. Review collected by and hosted on G2.com.

One drawback I’ve noticed is that the dashboard isn’t mobile friendly. When I’m away from my laptop and need to make quick updates or check billing, using it on my phone can be quite challenging. Review collected by and hosted on G2.com.

The customer service is exceptional, and the platform offers a great set of analytics tools. The response codes are clear and detailed, which helps us make quick decisions. iDenfy’s verification speed has greatly improved our onboarding experience. Review collected by and hosted on G2.com.

The platform currently doesn’t support some languages, which can be limiting as we expand internationally. Review collected by and hosted on G2.com.

Idenfy's platform is very efficient and secure. The AI powered verification process when combined with human helps high accuracy. The support team is always available and provides fast responses. Review collected by and hosted on G2.com.

There is nothing that I think is wrong with them. Review collected by and hosted on G2.com.