iDenfy Pros and Cons

iDenfy is my number one choice for any issues connected to identity verification processes. It is dependable, fast, and convenient. I still can’t imagine my work without it. For the second in a row, iDenfy appears to be growing and enhancing its performance. This is because they frequently updated it and introduced new features, which makes us know that we’re working with something that has already been designed for future use. Review collected by and hosted on G2.com.

providing more flexibility in the choice of MFA methods (e.g., allowing users to choose between SMS, authenticator apps, or security keys) Review collected by and hosted on G2.com.

The beauty of iDenfy is that it can do it all. The system allows us to easily verify users from multiple industries. From ecommerce to finance any industry, the range of verification needs idenfy is flexible enough for. I also like that it supports multiple identity document types (especially when we are scaling and adding customers from different geographies). Review collected by and hosted on G2.com.

There is always room for a bit more customer service when something goes wrong. While responsive most of the time, it does take a bit longer than we thought to get an accurate answer. Review collected by and hosted on G2.com.

The customer support is top notch and the analytics toolkit is awesome at iDenfy. This gives me the ability to make decisions quickly and with confidence due to the specific response codes and platform speed has made it way faster in our verification process. Review collected by and hosted on G2.com.

Add in more languages and we’d be on our way to expanding to global markets. Review collected by and hosted on G2.com.

iDenfy is our trusted partner in building confidence among our users by providing an unobtrusive and safe verification. The simplicity of their platform and the fact that they care about data privacy ensures our users know that their data is being held securely. They offer fast verifications and excellent customer service. Review collected by and hosted on G2.com.

absolutely great experience but having more support languages would be good Review collected by and hosted on G2.com.

idenfy combines accuracy and ease of use in a way that's hard to find. The platform works extremely well at finding real identities and fraud, and it's easy for us and our clients to use. Review collected by and hosted on G2.com.

The platform works well but needs an easier way to use the reporting dashboard. Our business needs easier ways to generate custom reports that show our essential performance numbers. Review collected by and hosted on G2.com.

Knowing we're meeting all the KYC and AML regulations without having to become experts ourselves is a huge relief. iDenfy handles the complexities for us. Review collected by and hosted on G2.com.

helpful if there were more prebuilt integrations with other tools we use like our CRM. Review collected by and hosted on G2.com.

The platform checks documents very well. From passports to drivers licences and ID cards, there is incredible performance when it comes to identifying fake or forged documents. That gives us the security that the documents we are provided are genuine. Review collected by and hosted on G2.com.

There’s always room to improve AI accuracy, especially when it comes to detecting more sophisticated forms of fraud, but overall, it’s highly effective. Review collected by and hosted on G2.com.

Automated KYC is fantastic. It helps us stay compliant with changing laws as well as it is a safe and trusted way to check customer identity. idenfy’s document verification accuracy is exceptional and the interface is easy for both our technical and non technical teams to navigate. Review collected by and hosted on G2.com.

Nothing significant to mention great job by idenfy Review collected by and hosted on G2.com.

I like the flexibility of their platform. We’ve been able to customize the verification process to meet various compliance requirements in many different regions and the reporting is also very useful in helping us optimising our verification strategy. Review collected by and hosted on G2.com.

The only problem we’ve seen is a slight delay sometimes when many people are using it. It doesn’t happen often, but it can be annoying when it does. Other than that, everything is fine. Review collected by and hosted on G2.com.

It's so easy to use! The integration was really fast, and we didn't have to spend weeks figuring it out. People just don't want to deal with complicated processes during the signup stage, and iDenfy makes it super straightforward. Also, the verification speed is much faster than what we had before. Review collected by and hosted on G2.com.

So far, I can’t say there’s much to complain about Review collected by and hosted on G2.com.