--- title: Ideagen Quality Management Reviews meta_title: 'Ideagen Quality Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 489 reviews by the users' company size, role or industry to find out how Ideagen Quality Management works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 489 scale: '5' date_modified: '2026-08-04' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Ideagen Quality Management Reviews **Vendor:** Ideagen **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.0/5.0 **Total Reviews:** 489 ## About Ideagen Quality Management Ideagen Quality Management is a cloud-based quality management system (QMS) that enables quality and operations managers in regulated industries to manage compliance, CAPA workflows, audits, document control and supplier quality across multiple sites from one connected platform. Named a Leader in the Verdantix Green Quadrant 2026, an independent analysis of 14 QMS platforms serving life sciences, healthcare and manufacturing, Ideagen received perfect scores of 3.0/3.0 for AI operations and supplier quality management. AI is embedded into quality workflows from the ground up, not added as a feature layer. Ideagen Mazlan uses an organization's own QMS data to draft policies, guide investigations, flag compliance gaps ahead of audits and track regulatory changes across jurisdictions in real time. What previously took three days of investigation takes three hours. The platform is purpose-built for GxP and regulated environments and reaches 80%+ adoption on the floor. Most QMS failures trace back to the same causes: quality data fragmented across sites, CAPA processes managed in email chains and documentation that is out of date before it reaches the people who need it. Ideagen Quality Management addresses these directly by centralizing quality workflows and automating document version control and approvals, eliminating the manual overhead that creates compliance risk across sites. Core capabilities include: Non-conformance and CAPA management: capture every non-conformance, guide root cause analysis and track corrective actions through to verified closure so the same issue does not recur Document control: automated versioning, approval workflows and full audit trails ensure every site works from the current, controlled version Audit and inspection management: plan, manage and evidence every audit in one place, with AI-driven monitoring delivering 99%+ reduction in audit findings Supplier quality management: monitor supplier performance, manage non-conformances and coordinate corrective actions across the supply chain Training and competency management: track certifications, qualifications and completion status — new hire training time reduced by 40% Regulatory intelligence: multi-jurisdictional regulatory change monitoring with automated alerts and impact analysis Organizations using the platform report 25-40% improvements in compliance audit scores, 50% faster CAPA cycle times and 30-50% reductions in documentation time. Customers include Nuffield Health, Torbay Pharmaceuticals, Fresenius Kabi, Vector Aerospace and Whyte & Mackay. The platform integrates with ERP, PLM, MES and HR systems and is available in cloud and on-premise deployments. Ideagen Quality Management is well suited to mid-market and enterprise organizations in regulated industries managing quality across multiple sites or standards, where fragmented systems and manual processes create compliance and operational risk. ## Ideagen Quality Management Pros & Cons **What users like:** - Users find the **ease of use** of Ideagen Quality Management beneficial for managing QMS activities efficiently across sites. (62 reviews) - Users appreciate the **intuitive and unified QMS management** of Ideagen Quality Management, enhancing usability across multiple sites. (36 reviews) - Users praise the **excellent customer support** provided by Ideagen Quality Management, enhancing their overall experience and resolution of issues. (23 reviews) - Users value the **time-saving document control** feature of Ideagen Quality Management, improving compliance and reducing manual errors. (23 reviews) - Users find the **ease of building workflows** with Ideagen Quality Management a game-changer for documentation management. (23 reviews) - Users find the **intuitive interface** of Ideagen's Quality Management software easy to navigate and implement across teams. (23 reviews) - Ease of Access (16 reviews) - Audit Management (14 reviews) - Customizability (14 reviews) - Flexibility (14 reviews) **What users dislike:** - Users find **poor customer support** frustrating, experiencing slow responses and a lack of hands-on assistance when issues arise. (25 reviews) - Users express frustration over **feature limitations** , hindering process efficiency and complicating user experience with inadequate support. (13 reviews) - Users find the **difficult usability** of Ideagen Quality Management hampers issue resolution and form management efficiency. (11 reviews) - Users find the **learning curve steep** for Ideagen Quality Management, with complex processes and challenging report printing. (11 reviews) - Users are frustrated with the **slow performance** of Ideagen Quality Management, causing significant work delays and inefficiencies. (11 reviews) - Users find the **licensing costs prohibitive** , as hosting expenses significantly inflate the overall price of Ideagen Quality Management. (10 reviews) - Users find a **steep learning curve** for Ideagen Quality Management, especially during the initial phase of use. (10 reviews) - Not Intuitive (10 reviews) - Users report experiencing **software bugs** that cause crashes and technical errors, affecting the workflow and user satisfaction. (10 reviews) - Users face **time-consuming challenges** with Ideagen Quality Management, needing significant effort to resolve issues and learn the system. (10 reviews) ## Ideagen Quality Management Reviews ### 1. Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Ideagen Quality Management?** User-Friendly Interface Comprehensive Quality Management Reporting and Analytics **What do you dislike about Ideagen Quality Management?** Difficult to customise Cost High learning curve **What problems is Ideagen Quality Management solving and how is that benefiting you?** Managing our QMS ### 2. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Ideagen Quality Management?** Easy to set up and use accross all users **What do you dislike about Ideagen Quality Management?** no issues that are evident and no barriers **What problems is Ideagen Quality Management solving and how is that benefiting you?** making sure that all the QMS documents are correct and up to date ### 3. Q-Pulse **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Ideagen Quality Management?** Interconnectivity between modules, for example complaint to investigation to CAPA all linked **What do you dislike about Ideagen Quality Management?** I'm an admin for our company, when adding new customers the system creates an error message every time. This makes this task time consuming and frustrating. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Standardising approach to quality management across locations ### 4. A tried and tested quality management system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Ideagen Quality Management?** Document management and tracking of distribution/acknowledgement. **What do you dislike about Ideagen Quality Management?** The interface is a little outdated and the reporting could also do with a revamp. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Keeping track of SOPs and the distribution thereof. ### 5. Qpulse review **Rating:** 4.0/5.0 stars **Reviewed by:** Karen H. | Secretary/Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about Ideagen Quality Management?** Great system to control documentation. Facilitates paperless QMS and reduces risk of old versions of documents sitting around the lab when all users are directed to Qpulse for SOPs etc **What do you dislike about Ideagen Quality Management?** Q-Pulse can be difficult to use, certain things aren't very intuitive. The search function could be better to capture all related documents regardless of active/draft/obsolete. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Control of documentation ### 6. Excellent product with helpful customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Ideagen Quality Management?** Prodcut works very well. Service is always excellent. Customer input to product improvements is priority. **What do you dislike about Ideagen Quality Management?** Uncertainty with change from Qualtrax to Ideagen and personnel changes. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Document control. Electronic workflows. ### 7. Why I like Q-Pulse **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Ideagen Quality Management?** I have been able to use Q-pulse for 14 years now so it is very familiar. It does what it says on the tin and so easy to train others to use it. Having all the information in one place interacting with each other is so important for the users and assessors alike. **What do you dislike about Ideagen Quality Management?** Some of the privileges is a pain as it is not clear who has access to what and it would be better for the admin staff to decide this and just have one access level. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Record keeping and having just one version. ### 8. Great for a simple DMS. **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen G. | CSV Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Ideagen Quality Management?** Availability of different quality modules. **What do you dislike about Ideagen Quality Management?** Would like to see the ability to create webforms. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Provision of a QMS with electronic signature. ### 9. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Ideagen Quality Management?** The team are friendly and accomodating to our business needs. The system takes away a lot of the admin time needed to maintain our records. **What do you dislike about Ideagen Quality Management?** The presentation of some of the documentation on the system could be improved. **What problems is Ideagen Quality Management solving and how is that benefiting you?** QADEX is helping us to keep all of our raw material and supplier approval documentation up to date and allowing us to monitor risks in our supply chain. ### 10. GE Research Q-Pulse Review **Rating:** 4.0/5.0 stars **Reviewed by:** kacey h. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Ideagen Quality Management?** It is a fully integrated Quality Management System software, great for documenting and keeping track of records and events. **What do you dislike about Ideagen Quality Management?** The training module is very cumbersome to utilize and navigate **What problems is Ideagen Quality Management solving and how is that benefiting you?** Centralized our QMS documentation. Simplification of processes ### 11. Pros and Cons od Q-PULSe **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Ideagen Quality Management?** reminders to update documents and everything stored in one place **What do you dislike about Ideagen Quality Management?** If you are not famililar with a persons way of controlling and setting up their documents can be difficult to navigate **What problems is Ideagen Quality Management solving and how is that benefiting you?** THE REVIEW FUNCtion is good and the reminders to conplete an action ### 12. When it works - great... When it doesn't - awful... **Rating:** 3.0/5.0 stars **Reviewed by:** Georgina S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Ideagen Quality Management?** There are lots of functions, which can work together in tandem **What do you dislike about Ideagen Quality Management?** There are lots of functions but sometimes the logic behind the route / pathway to these is not as easy as it could be **What problems is Ideagen Quality Management solving and how is that benefiting you?** Data is in one place which is ideal for reporting. Data can be manipulated to a high degree e.g., filtered / drill down to exactly what you want ### 13. Massive improvement in document management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Ideagen Quality Management?** It has massively improved our ability to track and review SOPs ensuring they are kept in date. **What do you dislike about Ideagen Quality Management?** Find the review aspect a bit clunky and would really like the system to have the ability to hold an audit trail of changes made to documents. **What problems is Ideagen Quality Management solving and how is that benefiting you?** We were struggling to keep track of all our SOPs and keep them in date. Q-Pulse has greatly improved that so helping with inspection readiness. ### 14. From all the sites that run this, we have had minimal issue, and support requests. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2023 **What do you like best about Ideagen Quality Management?** Its nice an clean. The installation documentation and process for upgrades is nice an simple. **What do you dislike about Ideagen Quality Management?** Better reporting for when the service fails would be nice. It rarely fails, but be nice if some mmonitoring reports. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Our smaller medical prasctices use it for basic mangement and reporting to their governing boards. ### 15. Good as soon as you get to grips with it **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Ideagen Quality Management?** The most appealing fact I like about Ideagen is that I actually don't use it but by complimenting it's purpose an availability I get rewarded. **What do you dislike about Ideagen Quality Management?** Too many accounts need to be created for different aspects **What problems is Ideagen Quality Management solving and how is that benefiting you?** We havent any problems that can ultimately be solcved with this system so it's difficult to comment ### 16. Why go anywhere else? **Rating:** 5.0/5.0 stars **Reviewed by:** Arleen D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Quality Management?** Experienced staff and good at understanding business requirements **What do you dislike about Ideagen Quality Management?** Nothing I can think of, all positive to date. **What problems is Ideagen Quality Management solving and how is that benefiting you?** An organised QMS and much less manual management of controlled documentation. ### 17. Q-pulse is a tool used by my organisation to successfully continues to meet regulatory requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Quality Management?** Ideagen Q-Pulse QMS is user friendly software. Q-Pulse support is very responsive and efficient in sorting any issues we might have. Recently, we successfully migrated to the new version of software and the team behind upgrade made the transition very easy. **What do you dislike about Ideagen Quality Management?** It would be great for academy trainig modules (all including advanced) are available without additional cost to the oragnisations. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Help us meet regukatory requirements. ### 18. Good and strong **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Ideagen Quality Management?** Simple to use and makes sense. It really helped. **What do you dislike about Ideagen Quality Management?** Took a while to get used to but was worth the time **What problems is Ideagen Quality Management solving and how is that benefiting you?** It helped identify NC's and RFI's. It then enabled better management and ocntinutity of work flows. ### 19. Powerful, but not very intuitive software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Ideagen Quality Management?** Provides solid document control functionality **What do you dislike about Ideagen Quality Management?** Training and people modules do not function as I would expect, they don't seem thought through **What problems is Ideagen Quality Management solving and how is that benefiting you?** QMS document control, workflow management for NC ### 20. National Quality Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Ideagen Quality Management?** I like how the system can track and create a document. **What do you dislike about Ideagen Quality Management?** I feel creating a workflow can be very confusing at the beginning. It is timeconsuming as well. also, the software doesn't allow creating a form. **What problems is Ideagen Quality Management solving and how is that benefiting you?** It is a great tool for auditing QMS. ### 21. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Cintia O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Ideagen Quality Management?** Very easy to see through what is missing from a supplier or a customer, and easy to check up on their certificates etc. **What do you dislike about Ideagen Quality Management?** Sometimes the website too slow, but i reckon it is different for all us **What problems is Ideagen Quality Management solving and how is that benefiting you?** you can check everything and all the information of a company , and i think it is very useful ### 22. TT Electronics **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Ideagen Quality Management?** Structured systems for document control, audits and corrective actions **What do you dislike about Ideagen Quality Management?** Flexibility is poor, reducing the buy-in from company-wide colleagues **What problems is Ideagen Quality Management solving and how is that benefiting you?** standardisation of documents and procedure ### 23. Great Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Ideagen Quality Management?** Makes finding and sorting docuemtns extremley easy and functional **What do you dislike about Ideagen Quality Management?** You have to log in all tihe time, it would be nice to be able to stay logged in **What problems is Ideagen Quality Management solving and how is that benefiting you?** Organization and abiltiy to find documents easily ### 24. Great build for a QMS system but some builds needed **Rating:** 3.5/5.0 stars **Reviewed by:** Katie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Ideagen Quality Management?** Qadex allows us to hold all our supplier information in one place and have one platform to manage many different aspects of our QMS **What do you dislike about Ideagen Quality Management?** System can be slow or have bugs and does not work how it should. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Having QMS all on one place and automatically rejecting GFSI certificate expiry therefore always having up to date information and saving the team time. ### 25. Supplier Management & audit software that works **Rating:** 4.0/5.0 stars **Reviewed by:** Fergal F. | Group Supplier and Material Assurance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Ideagen Quality Management?** A great tool for managing suppliers and audits **What do you dislike about Ideagen Quality Management?** Servers can sometimes be slow to pull back large amounts of data in searches. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Audit management & Supplier Approvals ### 26. Very good, but full potential needs to be uncovered **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Ideagen Quality Management?** It is a great way to have document control **What do you dislike about Ideagen Quality Management?** I wish there was more training or confrences to make the most of all the different uses. **What problems is Ideagen Quality Management solving and how is that benefiting you?** It allows us to be iso compliant, having all our documents in one place and ensuring they are reviewed by the correct people. ### 27. Q-Pulse QMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Quality Management?** Functional and customisable software with good customer support. **What do you dislike about Ideagen Quality Management?** If users don't use the software regularly, then those users can find it difficult to pick back up. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Storage of documents - excellent respository for finding files when needed Logging of occurrences and incidents - excellent way to communicate these throughout the companyt ### 28. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Ideagen Quality Management?** IThe tool keeps all the information in on place. **What do you dislike about Ideagen Quality Management?** We struggle to access the data for our business dashboards. we are reliant on running reports **What problems is Ideagen Quality Management solving and how is that benefiting you?** Without the tool we wouldnt be able to record our data. ### 29. Qadex is a great tool for supplier management **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Ideagen Quality Management?** Qadex is fairly simple to use and provides a great customer service both to our business and our suppliers. **What do you dislike about Ideagen Quality Management?** I think the library tool could be improved. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Managing a large supply chain requires a lot of effort and Qadex helps us be in contact with suppliers, manage supplier questionnaires and provides the opportunity to risk assess all suppliers with ease. ### 30. A good upgrade to a paper-based system. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Ideagen Quality Management?** Ability to trend data and easiy find information in the system. **What do you dislike about Ideagen Quality Management?** Sometimes it has been slow with logging/retrieving information. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Complaint management ### 31. It has potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Ideagen Quality Management?** It has the necessary modules needed for compliance **What do you dislike about Ideagen Quality Management?** The lack of technology support or knowledge of the product **What problems is Ideagen Quality Management solving and how is that benefiting you?** Going from a paper-based system to an electronic one ### 32. Powerful once you take the time to learn it **Rating:** 4.0/5.0 stars **Reviewed by:** Simon M. | Senior Biomedical Scientist & Quality Lead in Microbiology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Ideagen Quality Management?** Customisable noncompliance wizards and templates. Customisable reports. Workload statistics **What do you dislike about Ideagen Quality Management?** Not having batch commands for tasks such as removing archived users from documents or acknowledging on their behalf **What problems is Ideagen Quality Management solving and how is that benefiting you?** Q-Pulse allows our department to straightforwardly manage document control, nonconformities, planned audits and equipment records, making it easier to plan and prioritise work ### 33. Great service, takes care of the admin! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Ideagen Quality Management?** customer service is good- the team are happy to help in any way they can and theres always someone to call if there's something which need prioritising **What do you dislike about Ideagen Quality Management?** sometimes the system is slow - this has caused productivity issues and is a worry if it doesn't work during an audit. **What problems is Ideagen Quality Management solving and how is that benefiting you?** I primarily use QADEX for SAQ and Spec management - the automation of chasing outstanding and expired documents which frees us up for any issues we're dealing with as a business ### 34. Q Pulse u **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Ideagen Quality Management?** Being able to track when our equipment is due for calibration. **What do you dislike about Ideagen Quality Management?** In trying to record any training that our work force has undertaken and other unused portions of the progamme which some techie thought looks good. **What problems is Ideagen Quality Management solving and how is that benefiting you?** None ### 35. Q-Pulse QMS is easy to use & navigate, highly recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Ideagen Quality Management?** Q-Pulse QMS is easy to use & navigate as reported by our users **What do you dislike about Ideagen Quality Management?** Nil, nothing much really as none of our users reported any issues using Q-Pulse before **What problems is Ideagen Quality Management solving and how is that benefiting you?** Q-Pulse QMS helps our colleagues from Quality Team achieve their goals ### 36. Great for document management and CAPA **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Ideagen Quality Management?** Easy to manage documents and excellent traceability of the process. Useful assett register CAPA module can be individualised for your service **What do you dislike about Ideagen Quality Management?** Training module can be unwieldy, would like to add attachments to individuals via the training module **What problems is Ideagen Quality Management solving and how is that benefiting you?** Document control ### 37. Software that's fresh and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Ideagen Quality Management?** It is transparent for all to see from the Board toFloor! **What do you dislike about Ideagen Quality Management?** Sometimes it can be a bit fussy with too many options on the screen **What problems is Ideagen Quality Management solving and how is that benefiting you?** Making our work transparent, effective and most importantly efficient. ### 38. Good tool and great service **Rating:** 5.0/5.0 stars **Reviewed by:** Obed G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Ideagen Quality Management?** Very good for my supplier questionnaires. **What do you dislike about Ideagen Quality Management?** Qadex can sometimes be a bit slow. But ok. **What problems is Ideagen Quality Management solving and how is that benefiting you?** For solving supplier questionnaires, raw material specification and for holding supplier information. ### 39. Qpulse QMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Quality Management?** Works well for our company. Allows us to have document control. **What do you dislike about Ideagen Quality Management?** We do not care for the training module. Its is very difficult to understand how to use. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Document control. Having Q-Pulse QMS makes it easier for us to deploy new SOPs and keep track of whom hasnt signed off on them. We will be using this system for all our SOPs instead of just our SOP's for regulated studies. ### 40. Sitting on the fence **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Ideagen Quality Management?** Dashboards Email functionality Reporting Ease of making changes **What do you dislike about Ideagen Quality Management?** Incredibly glitchy! Not flexible in functionality and catering for the specific needs of our business Clunky **What problems is Ideagen Quality Management solving and how is that benefiting you?** One source of truth Due diligence purposes Depository of documents Tracking & reporting Consolidated platform for all QA & tech related documents Tracking, monitoring & trending ### 41. Friendly professional service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Ideagen Quality Management?** The people are very easy to work with and helpful with any query. The system is a great place to hold all product info **What do you dislike about Ideagen Quality Management?** The setting up was a little slow, however some of this was due to our workload **What problems is Ideagen Quality Management solving and how is that benefiting you?** Control of product information for due diligence purposes, one place for all product information, records of changes to products. ### 42. Great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Ideagen Quality Management?** Great customer service and care from the team. Very organised. **What do you dislike about Ideagen Quality Management?** The system itself is a bit outdated and could have some better and more modern functionalities. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Improving the management of suppliers so that we don't have to use a spreadsheet and manually chase suppliers for up to date information which is necesssary for our BRC audits. ### 43. Very helpful, friendly customer service team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Ideagen Quality Management?** The Qadex team are always happy to help with any queries I may have. **What do you dislike about Ideagen Quality Management?** No dislikes that I can think of. I have not had any problems contacting the Qadex team. **What problems is Ideagen Quality Management solving and how is that benefiting you?** They collate all the information from the customer that I need to raise a non-conformance for the complaint. ### 44. Recommendation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Ideagen Quality Management?** Easy to use system. A great tool for managing suppliers and audits. Great Account Managers who communicates with both supplier and customers. Great for risk assessment Great for RASFF based on own raw materials **What do you dislike about Ideagen Quality Management?** Servers can sometimes be slow to pull back large amounts of data in searches. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Audit management ### 45. Functional tool but not market leading in regard to User experience, reporting functionlaity **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Ideagen Quality Management?** Reliable platform for storing information **What do you dislike about Ideagen Quality Management?** User interface not great, weak reporting (not self serve) , cumbersome **What problems is Ideagen Quality Management solving and how is that benefiting you?** We have now moved away from Qadex to Authenticate, we felt that this system was more intuitive, configurable and offered better MI ### 46. Q-pulse sounds great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ideagen Quality Management?** It sounds like it would be very easy to use and generally impove user experience **What do you dislike about Ideagen Quality Management?** I can't think of anything I woud dislike about q-pulse **What problems is Ideagen Quality Management solving and how is that benefiting you?** It would solve issues of QMS and GMP compliance in terms of tracability ### 47. Fit-for-purpose system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Ideagen Quality Management?** Ease of storage and accessing data, and effective communication with supply base. **What do you dislike about Ideagen Quality Management?** The system is often slow, with the spinning-wheel-of-death a frequent feature. **What problems is Ideagen Quality Management solving and how is that benefiting you?** The system helps support us in managing our due diligence requirements with our supply base. ### 48. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Ideagen Quality Management?** it's easy to upload document's and good traceabity functionality **What do you dislike about Ideagen Quality Management?** Very difficult to add a prefix . Not very friendly when using it for the first time. **What problems is Ideagen Quality Management solving and how is that benefiting you?** Document control and archiving. ### 49. Okay software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Ideagen Quality Management?** Usability is great, perfect for patient experience and staff members **What do you dislike about Ideagen Quality Management?** It can crash, cause delays and confusion **What problems is Ideagen Quality Management solving and how is that benefiting you?** Patient tracking and data input ### 50. Q-Pulse User - Metals Industry, Medical and Aerospace Markets **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon H. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Ideagen Quality Management?** Q-Pulse is a good way to organize our company's QMS activities. **What do you dislike about Ideagen Quality Management?** It can run slow at times. I experience "time outs" on occasions where our internal server is busy and cannot access certain modules. **What problems is Ideagen Quality Management solving and how is that benefiting you?** It helps our company maintain compliance to the various ISO standards we are certified to. - [View Ideagen Quality Management pricing details and edition comparison](https://www.g2.com/products/ideagen-quality-management/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A14%3A44+-0500&secure%5Bsession_id%5D=301baefb-c9b7-4f10-bb14-8f5fbd25b6d1&secure%5Btoken%5D=aa7c63bca778b29fbff85c3996b92572f6cf560d218ccafbcb2730fc29cddf60&format=llm_user) ## Ideagen Quality Management Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) ## Ideagen Quality Management Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Nonconformance** - Conformance Records - CAPA - Change Management - Task Management - Policy Management - Document Management - Incident Management - Equipment Management - Audit Management - Workflow Management - Risk Management - Communications Management - Training Management - Maintenance Management - Complaint Management - Inspection Management - ISO Standards Management - Calibration Management - Compliance Management **Product Specification** - BOM and Recipes - Packaging - Assemblies **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Quality system** - Document Control - Collaboration - Analytics and Reports - Supplier Quality Control - Statistical Process Control - Approval Process Control - Quality Control **Manufacturing Specifications** - Quality Control - Shop Floor - Operations **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Supplier Specifications** - Supplier Collaboration - Scorecards - Supplier Selection **Inspection Management** - Templates - Workflows - Corrective Actions **Data Management** - Standardization - Analytics - Integration - Out-Of-Specification **Compliance** - Standards & Regulations - Permits - Certifications **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Additional Functionality** - Defect Tracking - Electronic Signature - Reporting & Statistics - Activity Dashboard - Data Import/Export - Generative AI - Nonconformance Tracking - Surveys & Feedback - Access Controls/Permissions - API - AI Copilot - Alerts/Notifications - Real-Time Data ## Top Ideagen Quality Management Alternatives - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (526 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (775 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (604 reviews)