406 Ideagen Quality Management Reviews
Overall Review Sentiment for Ideagen Quality Management
Log in to view review sentiment.
the best thing i liked about this software is its easy to use user interface. features are clearly visible and well placed on dashboard. Overall an easy to install and use software. It also helped me to automated my workflows thus saving a lot of time Review collected by and hosted on G2.com.
The price is a bit on the costlier end but it offers equivalent amount of features Review collected by and hosted on G2.com.
It allows me to see what tasks i need to do and the any tasks that my team may need my assistance with. Review collected by and hosted on G2.com.
Too many emails to your account with you have updated tasks - feels like spam Review collected by and hosted on G2.com.
I think one of the key fuctions of Ideagen Quality Management is the email reminders you get if dates are set in tasks or automatic dates for you to complete sections of a non-conformance report. The system will email you to remind you the task is due or overdue. This function is a great prompt to ensure that your Quality Management System does not become non compliant. The implementaion process was very good with regular Teams meetings to discuss what data we needed in the system with the Ideagen team building the databases for each module with clear instructions from us. The integration of the system was easy as training was also provided by Idagen via Teams with all the training sessions recorded and sent to us so that we could go back over the training or train new staff in the use of the system. The system has now been fully intergrated into the business and used daily as this covers a variety of processes crucial to the management of our EN 9100:2018 standard. Review collected by and hosted on G2.com.
I think the customer support you get from Ideagen when you encounter an issue is incredibly poor, when you submit a ticket an AI system will look at key words in your question then send a load of article that "may" fix the issue. This type of support which is paid for in the annual renewal cost put the ownership of fixing the issue back onto the user. Review collected by and hosted on G2.com.
It is a great software to create a repository of quality documents Review collected by and hosted on G2.com.
Support system is very vague, Support staff was not very helpful during my last interaction Review collected by and hosted on G2.com.
It really helped me to identify the nonconforming incidences in our manufacturing processes. The Corrective And Preventive Action module really helped to prevent any deviations in the process thus saving rework, and opportunity cost Review collected by and hosted on G2.com.
Overall i liked the product. Initially it can be difficult to learn but over time activities are streamlined Review collected by and hosted on G2.com.
The web app is easy to use and loads very quickly, however the windows app is not loading very quick. Review collected by and hosted on G2.com.
It is not as user-friendly as other software. But the functionality is there. Review collected by and hosted on G2.com.
Ideagen can deliver most functionality to meet all our QMS needs Review collected by and hosted on G2.com.
That we haven't set it up as well as we could have! Review collected by and hosted on G2.com.
The Ideagen QMS is very easy to use. The regulations support given for HACCP and GFSI is the best. It can easily get integrated with any existing Product Lifecycle Management software and is very easy to implement. Whenever procurement is done, Ideagen QMS is used extensively to check the quality parameters and document uploads. Review collected by and hosted on G2.com.
The UI can be quite confusing at times, especially when uploading a supporting document and selecting multiple documents at the same time. Review collected by and hosted on G2.com.
User interface of the software is appreciable easy to understand and navigate through different features. Loved the reports and analytical section that really helps during quality audits. It helped me to reduce my workload with better monitoring of the overall process Review collected by and hosted on G2.com.
Its a great product. it can be little complex to use in some instances but overall it meets the requirements. Review collected by and hosted on G2.com.
