406 Ideagen Quality Management Reviews
Overall Review Sentiment for Ideagen Quality Management
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Document control module works pretty well Review collected by and hosted on G2.com.
Q-Pulse is not very user friendly. You should not have to be an engineer to use it. Review collected by and hosted on G2.com.
The platform is flexible and easy to use. We can create training that suits the needs of our organisation and the training is straightforward to create with course builder. Review collected by and hosted on G2.com.
It would be helpful if integration with existing organisational systems was clearer, and IT information was more readily available. Review collected by and hosted on G2.com.
Easy to set up, otherwise control for industries which do not require much connection of QMS processes Review collected by and hosted on G2.com.
Difficult to use for medical devices, doesn't communicate properly with other softwares, training provided is very general, customer services are not really supportive. Review collected by and hosted on G2.com.
The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include. Review collected by and hosted on G2.com.
No ability to automatically send a "read and understand" test with a new document. Creating the same test for each document is time consuming and monotonous. Review collected by and hosted on G2.com.
Getting started in document management is a breeze due to smart utilization of MS office document formats. Moving from paper-based to electronic management is made extremely simple and the user interface is highly approachable for even the technology neophytes in your organization. I have heard horror stories of multi-year implementations of other QMS systems, but we implemented document management in a couple months start to finish.
Workflows require a higher level of learning to fully take advantage, but allow very powerful configuration once you understand how to build them. They also offer best-in-class templated workflows, so you can start immediately leveraging workflows while you build that skillset.
Cost is competitive and was reasonable for our organization size, as well as allowing for scale up when we need it. Review collected by and hosted on G2.com.
If you need a fully/highly customizable solution at large enterprise scale, this may not be the QMS for you. Not so much a flaw as a direction and target of the product, since the more customization you allow of the basic functionality, the more difficult things become to actually implement. For us this is a positive, but your situation may be different. Review collected by and hosted on G2.com.
There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money. Review collected by and hosted on G2.com.
There are a couple of functions that I would like to see added in the future, such as e-signatures. Otherwise there isn't much that I don't like. Review collected by and hosted on G2.com.
-Sustainable computer-based quality management system we could administer without programming expertise
-Improve information retrieval for more efficient external assessments & internal uses
-Reduced publication errors
-Expiration dates – notification and electronic records of approval
-Time gained due to documents going through an automated routing system Review collected by and hosted on G2.com.
-Applying templates to Excel files are not easily plug and play like for other documents. Support team assistance is phenomenal which makes this a minor dislike. Review collected by and hosted on G2.com.
I love the document tracking features of this system. Review collected by and hosted on G2.com.
There are so many wonderful features, but there are always areas for improvement. This system would be better if it had a simple reminder system or if it integrated with Outlook calendars. Review collected by and hosted on G2.com.
