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Ideagen Quality Management Reviews & Product Details - Page 25

Ideagen Quality Management Overview

What is Ideagen Quality Management?

Ideagen's Quality Management solution is a complete quality, compliance and document management software system which can help organisations automate business processes, manage and control documents, and comply with industry specific standards and regulations. The user-friendly solution provides a single source of truth for all relevant documentation, data, materials and activities associated with the quality process. Modules include: Documents, Audits, Issues, Risks, Training & Competence, Assets & Equipment, Interested Parties, Law plus a specialized edition for Food and Beverage supply chain quality management.

Ideagen Quality Management Details
Product Website
Languages Supported
Bosnian, Czech, German, Greek, English, French, Croatian, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Turkish
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Product Description

Ideagen Quality Management eliminates bureaucracy and automates and streamlines your business processes for standards and regulatory compliance, safety management and risk management.


Seller Details
Seller
Ideagen
Company Website
Year Founded
2000
HQ Location
Ruddington, Nottingham
Twitter
@Ideagen_
2,211 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Ownership
LSE: IDEA
Description

Ideagen helps the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, EHS, collaboration, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing.


Samantha H.
SH
Overview Provided by:
Insight Manager at Ideagen Plc

Recent Ideagen Quality Management Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Ideagen Quality Management SaaS review"
Covers the QMS requirement such as risk assessments, document control, audit, etc.
SE
Sue E.Small-Business (50 or fewer emp.)
5.0 out of 5
"MegaChem Review of Ideagen QM"
Very able and helpful Customer Service (Kerry you are a superstar!) Very easy to step back if you miss something and reminders very helpful.
OA
Oda A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Managing approvals and quality processes has never been easier"
One thing that really stands for Ideagen Quality Management is how it ensures uniformity between different teams. Structured work flows and automat...
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Ideagen Quality Management Media

Ideagen Quality Management Demo - Ideagen Home Main Page
Ideagen Home Main Page
Play Ideagen Quality Management Video
Play Ideagen Quality Management Video
Play Ideagen Quality Management Video

Official Interactive Demo

Ideagen Quality Management demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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406 Ideagen Quality Management Reviews

4.1 out of 5
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406 Ideagen Quality Management Reviews
4.1 out of 5
406 Ideagen Quality Management Reviews
4.1 out of 5

Ideagen Quality Management Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen Quality ManagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Devices
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

A stable platform that is intuitive for staff to pick up and use.

The ability to create default workflow templates and wizards allows for standardisation of data capture Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Lack of inter-module communication, meaning that data needs to be manually transcribed at times, e.g., Documentation distribution and People, training plans

The fact that the "Web" version of Q-Pulse is not set-up to operate the same as the "app" version Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Data capture for QMS Activities within the business via the "CAPA" module

Document distrbition and acknowledgement

Audit managemnet

Training plans for staff Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

the support team are very helpful. the system is reasonably easy to use. The documents are easy to manage and control. The incident reporting module is excellent. Unfortunately Q Pulse doesnt link in with our NHS Trust systems so we end up double reporting incidents. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

The Analysis module is really useful for Quality Management but doesnt actually work properly. We have had issues with the system crashing when analysing incidents ie by Fault and Severity. There has been no fix yet. It is difficult to design reports. that part of the system is really awkward to use. Also difficult for my assistant QM to run a report for all the staff who have outstanding documents to read and acknowledge. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Q Pulse QMS helps to solve the business issues around risk. Also keeps track of the reveiws and terms of SLA's and commercial agreements.

The main problems around incidents can be reviewed, actioned, tracked and analysed for annual reports. Our patient outcomes are directly affected by being able to reduce incidents and risk. Review collected by and hosted on G2.com.

Brisi N.
BN
Document Control Specialist/Training Coordinator/OSHA Compliance/Safety Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

Makes Document Control duties flow better, go quicker. Training is automaticall inputted. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

We are unable to use our procedure numbering system and begin with Rev 0. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

It is putting all of the QMS in one system. Making document changes more streamline and easier to get signed off when people are working remotely. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

A single location for all of your quality management needs. Easy to use, intuative and able to provide reminders regarding actions outstanding Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Manual management of copy holder templates - ideally assign templates to users at creation and not users to templates Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

A snigle solution for a complete qualitymanagement system. The ability to monitor progress on review and actions. Simple reports to demonstrate current and future workload for the department as a whole and for each indivudal user. Review collected by and hosted on G2.com.

Mindi F.
MF
Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

Ideagen Quality Management is a great way to both store and edit docuemnts in an accountable fashion. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Ideagen Quality Management can be challanging at times as it is hard to manage with a lot of socumetns and it is hard to keep tabs open as it logs you out. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

This program allows us to keep track of edits in documents and distributes them easily. Review collected by and hosted on G2.com.

GW
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Quality Management?

The ablity to search, gather and present data. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

There are some limitaions to the system. So some chanhes to our proceduers were needed Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Managing our change control and auditing schedules Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Quality Management?

It keeps all records in one place, is easy yo navigate Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Not all users like using it. Quality team use it all the time, but our occasional users do not find it intuitive Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

Keeping track of NCs, easy to rum searches on things like doc change requests Review collected by and hosted on G2.com.

Flora B.
FB
Senior Specifications Technologist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Quality Management?

QADEX have allowed our company to create, maintain and organise Raw Material Specifications in an effective way. These are easy to review, when submitted by our suppliers, and also easy to access internally as when needed. Multiple users can be set up with different levels of authorisation. It's also a great way to show to our auditors how do we manage this area. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

There were a couple of points we couldn't include on the Specification Questionaire that QADEX adapted for us. Nutritional Section and Chemical/Physical Standard Parameters. We manage this offline via word docs that we can then attach back to the spec to keep all in one place. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

On the Specification Management, QADEX is helping us to be certain that we are using the latest approved version. We use to have issues when suppliers requested changes to the forms via email and it was difficult to keep track of the latest version of the document. Now this is all track on QADEX and the history of changes is available if needed. Review collected by and hosted on G2.com.

EB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Quality Management?

Qadex handle all our SAQ process with our suppliers by way of a questionnaire uploded to our specification. All information for all suppliers is then held centrally for all aspects of the business to connect with.

Qadex also handle our complaints process, by capturing all necessary information from our customers and then passing it onto us to raise NC as necessary Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Can somethimes be slow to load information when the portal is busy. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

It delivers the initial contact for the SAQ process, sends the link to our supplier for completion of the questionnaire and then passes back to us for approval. It also monitors and chases for up to date certifications.

It also centralises our Complaints procedure. It enables our customers to provide photographic evidence of complaints which are then uploaded to the portal. We can then pass these onto the supplier with the NC whilst awaiting any FB to be returned thus speeding up the process. Also if the FB is lost in the postal system we still have the photographic evidence to enable some sort of investigation by the supplier.

We can also interrogate the system to provide trend data using a number of key criteria. Review collected by and hosted on G2.com.

Bien C.
BC
IT Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ideagen Quality Management?

I like the simplicity of Qpulse QMS; it is very user-friendly and easy to use. I appreciate the interface; the best thing about it is it is fast and reliable compared with others. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

Everything is perfect and pleasing, and I look forward to more features. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

It is a way for us to document all the issues and upload it in the system whereby we are able to come back and use the documentation as reference in solving the issues. Review collected by and hosted on G2.com.