406 Ideagen Quality Management Reviews
Overall Review Sentiment for Ideagen Quality Management
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It is easy to use. You can create a workflow for any quality function. It aids in staying organized for internal and external audits. Review collected by and hosted on G2.com.
The dashboard could be better visually. It should show the due dates for certain tasks. Review collected by and hosted on G2.com.
Q-Pulse has a strong document management system that ensures that only the most current versions of documents are available, reducing the chances of errors due to outdated information. Review collected by and hosted on G2.com.
It took me some time to learn but it is partially because I was not familar with quality management software before. Review collected by and hosted on G2.com.
It's all encompassing, fully customisable and flexible towards business requirements. Ideagen have been incredibly helpful with liaising with our organisation to ensure the business needs are met. Review collected by and hosted on G2.com.
The desktop application looks a little dated in comparison to it's competitors. This can make it a little tricky to find your way around the system during those early days of adoption. Review collected by and hosted on G2.com.
Ensures quality compliance ultimately for patient safety.
Ensure UKAS and MHRA compliance
allows easy mangement of holistic Quality mangement system Review collected by and hosted on G2.com.
older version of Q-pulse is limited in some aspects, requires expert knowledge to ensure system is easy to use for staff. new version looks better Review collected by and hosted on G2.com.
The ease of used for documentation version control, it is very easy to access Word copy file, revision and approval of document. The Training course section is also very helpful. Review collected by and hosted on G2.com.
The Incident module is less flexible, not user friendly. Review collected by and hosted on G2.com.
Having all elements of our quality system records in one coesive place. I am hoping that when the SAAS upgrade is complete and ready for use that it will address all my current concerns. Review collected by and hosted on G2.com.
The current version is not very user friendly, its clunky, old and in need of updating which is of course underway. Review collected by and hosted on G2.com.
* the same record can be viewed by few staff members at the time
* we cn record incidents, non-conformities, equipment downtimes etc on the same platform
* we can change most of the settings to suit our needs Review collected by and hosted on G2.com.
* There is no audit trail who has changed or removed any documents on the the platform and it creates a risks of amending the document in uncontrol way without the formal approval Review collected by and hosted on G2.com.
Q-Pulse runs all our needs together in one program; issues, ECNs, drawings, SOPs, everything Review collected by and hosted on G2.com.
There's not much to complain about; the interface is a bit old-fashioned visually Review collected by and hosted on G2.com.
What I find the most helpful and efficient is the support emails. They are often very quick to respond and always ask if there's anything more they can do to help. Review collected by and hosted on G2.com.
I had one problem when I wasn't getting a response when trying to renew a licence. Other than that, I've never had an issue. Review collected by and hosted on G2.com.
Ideagen is an excellent tool for laboratory document management. It provides ease in one's ability to access documents, review prior edits, and store a vast amount of documents in an organized format. Review collected by and hosted on G2.com.
The ability to search documents is not as simple as other databases. For example, if searching a specific document name, often many other documents will be listed in order prior to the document. That is, the search is not as intuitive as one might expect. Review collected by and hosted on G2.com.
