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IBM FileNet Content Manager Reviews & Product Details - Page 2

IBM FileNet Content Manager Overview

What is IBM FileNet Content Manager?

IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. FileNet Content Manager provides organizations with flexible container based deployment options, enhanced security capabilities such as role based redaction, together with automation and collaboration capabilities required to improve the customer experience and employee productivity. IBM FileNet Content Manager provides clients with simple, affordable, enterprise-scale content collaboration, document management and processing capabilities to meet today's mobile, social, cloud and digital transformation demands. Enterprises have the flexibility to deploy IBM's FileNet Content Manager solution on-premises, in the cloud, or in a hybrid configuration enabling organizations to locate content where it best suits their needs. With secure unified access to a variety of content sources, including audio and video, from anywhere, on any device, clients benefit from increased user productivity and efficiency. An intuitive user experience enables you to quickly find, add, edit, tag, annotate and collaborate on content from desktop, web and mobile devices. With External Share you can securely share, track and collaborate on content across and beyond your enterprise - with customers, suppliers and partners. IBM FileNet Content Manager seamlessly integrates content with line of business applications to drive decision making and help unlock business insights required to respond to changing customer demands, market shifts and competitive threats, and to drive increased sales, revenue and market share. Content management services and solutions from IBM support your digital transformation and help you build an automated enterprise that is agile, efficient and competitive.

IBM FileNet Content Manager Details
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Product Description

Document management with IBM® FileNet® Content Manager helps you meet the growing challenge of managing enterprise content with greater speed, efficiency and accuracy. FileNet Content Manager is a document management engine that combines enterprise content, security and storage features with ready-to-use workflow and process management capabilities.


Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,283 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM FileNet Content Manager Reviews

EA
Eduardo A.Enterprise (> 1000 emp.)
3.5 out of 5
"Flow facilities and execution difficulties on screens for the end customer"
The tool provides various functions and conveniences within the workflows, ease of execution, traceability of information, reliability of the proce...
AR
Arian R.Mid-Market (51-1000 emp.)
3.5 out of 5
"IBM FileNet Content Manager review"
User-friendly interface is the thing I like the most. The interface is divided into the main window with records or folders, windows with metadata ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Getting more of IBM"
Getting my record accurate and more often easy userfrindly
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IBM FileNet Content Manager Media

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138 IBM FileNet Content Manager Reviews

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138 IBM FileNet Content Manager Reviews
4.0 out of 5
138 IBM FileNet Content Manager Reviews
4.0 out of 5

Overall Review Sentiment for IBM FileNet Content ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Individual & Family Services
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM FileNet Content Manager?

User feels so easy in using this application. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

It takes a bit of waiting time when uploading and searching for documents Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Documentation of legal documents that are many and varied and make it easier to search, for example documents with the name of a certain director or certain location. Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

Ease of integration and rich features available. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

User interface could be better in the product. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Document management and process workflow Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

Easy to customize and use

power of the products Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

some times it might be pricy to have such product Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Managing and controlling all the entity's content in an easy way Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

Easy to start with

Better integration options

Better documentation available Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

Modules can be clubbed in one instead of seperate modules Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Content Management Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

Rich Content Collaboration Features, Continues Enhancement, Product Documentation. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

Limited Audits, Content Sync feature is unstable. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Enterprise Level Centralized Content Repository, Content Archiving Standards and Regulations, End to End Content lifecycle. Review collected by and hosted on G2.com.

SH
Imaging Technical Lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

IBM FileNet 5.5 is far better than it's older versions. It's easy to integrate and we've integrated with Kofax products. Also it's security is top level. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

You can't except more on other features like BPM or workflow. Also there are many restrictions on window based older versions. Review collected by and hosted on G2.com.

Recommendations to others considering IBM FileNet Content Manager:

Please purchase latest version i.e. higher than 5.5 Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

We used mostly to store digital documents. There are some workflow also that we designed using FileNet. Review collected by and hosted on G2.com.

AG
Team Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

It is a product that surprised me, it has a high performance, it is effective and its interface very intuitive, at the time I used it it totally fulfilled my expectations and I consider it a great option within this section of file management. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

Encompassing all the points regarding software this product does not have any negative aspect, I do not have something to say that I did not like, it is totally effective. Review collected by and hosted on G2.com.

Recommendations to others considering IBM FileNet Content Manager:

If you have business content management needs and you are looking for a software that adapts to it, this is an excellent option, it will fully comply with all its functions and that is why I recommend it to everyone, it is a profitable product over time. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

In terms of business content management, this is an excellent option for which we accept to use it, giving us an excellent performance as a company, responding to all the business needs we had. Review collected by and hosted on G2.com.

AR
Lead Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM FileNet Content Manager?

I have used IBM CM8 content manager software along with IBM Content Navigator and integrated with IBM BPM. CM8 provides functionality to the users to customise the data model based on the business requirement, handles all data format, can handle huge number of files with ease, provides security based on custom defined attributes to protect sensitive data. Specifically the ICN is a very powerful document viewer and comes with the product and handles almost every document format. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

Integrating with external products like IBM BPM is bit complex and had difficulty with certain document formats in the ICN viewer. Review collected by and hosted on G2.com.

Recommendations to others considering IBM FileNet Content Manager:

From IBM BPM perspective, if you think of any external ECM then probably IBM ECM is the best product for integrating to IBM BPM with ease and seamless operation. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

I have used this product as a content store manly with IBM BPM product. For banking, insurance, healthcare clients to store various document types like email attachment, scanning system outputs etc. I have designed solutions where user can upload, modify, delete documents from IBM BPM. Review collected by and hosted on G2.com.

RS
Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM FileNet Content Manager?

Robust features make this one of the best content management systems out there. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

The price on this product is not very competitive with newer offering that are out there. If IBM is not careful, it will lose significant business. Review collected by and hosted on G2.com.

Recommendations to others considering IBM FileNet Content Manager:

This is a great product that will allow you to take all of your enterprises documents and house them. It has a significant number of add-ons to enable Compliance (Enterprise Records), Workflow (BPM/ICM) and also works by integrating with Amazon S3 (or IBM Cloud Object Storage). I highly recommend this product. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

We create one system of truth. A repository that will hold all of the document and their previous verrsions. Add that with the ability to use Case Manager, Business Process Manager, IBM Enterprise Records and the robust API set that allows for ease of integration. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM FileNet Content Manager?

I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like HR, Accounts payable, IT, Contracts, etc. I have designed applications to allow access to documents only to certain groups. I have designed multiple workflow applications for HR help desk. document approval process. FileNet provides both document management and business process management functionalities. FileNet provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a great set of connectors for data migration to and from Kofax, XML import/export, Emails, Sharepoint, scanners, file systems, etc. Perfectly works with Oracle, DB2, SQL, MSSQL databases, IBM WebSphere, WebLogic, JBoss application servers, allows to configure data model and user permissions as detailed as you may need. It provides tools to design workflow with integration with core applications. Review collected by and hosted on G2.com.

What do you dislike about IBM FileNet Content Manager?

Collaborating documents with external users force you to send the document via email or requires the external users to have FileNet license. Other ECM products solve this problem easily like Box.com. Cloud deployment is not well practiced. Review collected by and hosted on G2.com.

What problems is IBM FileNet Content Manager solving and how is that benefiting you?

Like I said earlier, I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like HR, Accounts payable, IT, Contracts, etc. I have designed applications to allow access to documents only to certain groups. I have designed multiple workflow applications for HR help desk. document approval process. Review collected by and hosted on G2.com.