FileNet provides both document management and business process management functionalities. FileNet provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a great set of connectors for data migration to and from Kofax, XML import/export, Emails, Sharepoint, scanners, file systems, etc. Perfectly works with Oracle, DB2, SQL, MSSQL databases, IBM WebSphere, WebLogic, JBoss application servers, allows to configure data model and user permissions as detailed as you may need. It provides tools to design workflow with integration with core applications. Review collected by and hosted on G2.com.
Collaborating documents with external users force you to send the document via email or requires the external users to have FileNet license. Other ECM products solve this problem easily like Box.com. Cloud deployment is not well practiced. Review collected by and hosted on G2.com.
The tool provides various functions and conveniences within the workflows, ease of execution, traceability of information, reliability of the process with all records, good presentation regarding the next steps and stages of the ongoing process until its final stage. Review collected by and hosted on G2.com.
Some screens require unnecessary clicks from the user, which often turn into errors and difficulty of use, leading to a negative user experience. Review collected by and hosted on G2.com.
User-friendly interface is the thing I like the most. The interface is divided into the main window with records or folders, windows with metadata and auxiliary windows. Review collected by and hosted on G2.com.
I dislike the lack of group actions upon the digital objects but I suppose that is the particular implementation issue. Workflows created for the Content Manager can sometimes be difficult to follow or execute. Review collected by and hosted on G2.com.
You have the ability to bring order to mix of content, digital as well as scanned content. You can build a workflows around various types of content that are critical to operations.
Built in AI helps make the process less hands on and makes ECM an easier task. Bring in your customers into the fold where content like manuals or data sheets can affect their decisions about using your services or products Review collected by and hosted on G2.com.
There is lot of planning required to get the best out of it but that goes with any ECM Solution Review collected by and hosted on G2.com.
It is a great product for Content Management. Supports a variety of feature versioning, security, auditing, business objects, etc. It also supports business process workflows. A variety of tools are provided like ACCE, PCC, PA, PD etc Review collected by and hosted on G2.com.
The workflow process designer, process tracker, and process administrator does not work all the time. These can be moved in ICN. Review collected by and hosted on G2.com.
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Can be integeated with datacap web Review collected by and hosted on G2.com.
Adding new a lage to an archived document need to download and rescan or upload the whole documents, while old systems had feature to add page in specific order Review collected by and hosted on G2.com.
You can do an automation process for archiving and structural documents, and it can be integrated with any software needed. Review collected by and hosted on G2.com.
Some features need a specific browser to open. Review collected by and hosted on G2.com.
The console of IBM was very impressive, i would highly recommend this type of console where you can view your contents easily. Review collected by and hosted on G2.com.
I didn't see any drawbacks, just wanna add one thing to make this more generic in terms of getting and adding contents from different platforms. Review collected by and hosted on G2.com.
IBM Filenet is one place for all business need Review collected by and hosted on G2.com.
Sequence of the workplace, content manager and process engine could be placed in a single place Review collected by and hosted on G2.com.
Multi-line meta data managing was great! Review collected by and hosted on G2.com.
The hardest part was to find some types of object and casting the ones i wanted to insert Review collected by and hosted on G2.com.
Getting my record accurate and more often easy userfrindly Review collected by and hosted on G2.com.
Connection is bit slower and all working and uploading needs time Review collected by and hosted on G2.com.