Track Reviews & Product Details - Page 2

- Once the meetings are booked through Track both the users and the customers will get timely reminders so that no one will miss the calls.

- Integration with our CRM which made life easy to track, and manage the leads.

- We also embedded the track on our Landing pages so that customers will book the meeting at their convenient times. Because of this, our Non-contactable leads have decreased.

- The best part which we liked most about the Track is their support. The track team is really quick and they act very fast on our suggestions/requirements and implement them. Review collected by and hosted on G2.com.

Upto now there is nothing such that we got disappointed using the track. As i said whenever we got struck or face any issue track team will help assist us immediately and solve the problem. Review collected by and hosted on G2.com.

I love the Group and Round Robin scheduling options which save so much time! Also, one of my favourite use cases is the option to select time slots in real-time within messaging app DMs, 'in flow', via the mobile app keyboard plugin. I have not seen this offered by competitors. I love Track's focus on user-led development - they listen to their customers' needs and concerns and innovate quickly. Review collected by and hosted on G2.com.

The user interface could be improved a little, but this is a process with any product development, and the enhancements made over the last 3-6 months have been significant. Track seems to be very committed to continuous improvement around its user experience. Review collected by and hosted on G2.com.

Track just gets the job done for us for all our scheduling requirements and gives us the power to seamlessly connect with the members in our cohort.

The team at Track is very receptive to feedback and always keeps its end users in mind when making any modification to the software.

The onboarding process was hassle free and we received the same level of support and attention even after we went live.

Well designed interface that makes navigating through the app extremely accessible and easy. Review collected by and hosted on G2.com.

Everything seems to be working as per the expectations. Review collected by and hosted on G2.com.

I don't have to use google calendar! I can do everything just from the keyboard. I don't have to keep switching between mouse and keys. I get my calendar-ing done so quickly. I haven't found any of the alternatives anywhere close. Review collected by and hosted on G2.com.

There is sometimes a delay finding auto-availability across multiple people's calendars. That issue has improved consistently but can always be faster. Review collected by and hosted on G2.com.

1. The ease of use is simply amazing, Track has a very intuitive UI so it hardly took me any time to get used to the software.

2. If I ever need any help or have any questions, the customer support is extremely fast and reliable, kudos!

3.Track makes the scheduling experience for both parties instant.

4. The team is super quick in rolling out new features and implementing actionable feedback. Review collected by and hosted on G2.com.

Nothing comes to mind. I like the product thus far Review collected by and hosted on G2.com.

It just works.

Easy to use. Well designed. Very responsive team. Great roadmap.

Quick story:

One time, I requested a feature change. Things like this usually take a couple of days. Somehow, they did it in under an hour. The speed of execution they have is unreal. Review collected by and hosted on G2.com.

Nothing much.

If there were better-documented guides on how to implement certain things, that would have helped. Eg: Fixing attribution when using Track with HubSpot.

But, they create them as and when we ask the questions so I don't really mind. Review collected by and hosted on G2.com.

a. The customer support at Track is nothing short of phenomenal! My company had no experience with such scheduling apps before and the onboarding process was seamless where a rep from Track's team hand-held us through the process. The team was always available on call to guide us through the teething stages.

b. In terms of functionality, the Whatsapp notification feature has proven to be greatly helpful in terms of reducing no-shows. My sales team now has a clear idea about every inbound lead that comes through because of the insights that Track provides. Review collected by and hosted on G2.com.

I was told that the keyboard shortcuts would make life easier but it took some time to get used to them at the start. Could have also done with some more demo videos but I'm told that those are in progress. Review collected by and hosted on G2.com.

I love how easy it is for people to get used to Track’s intuitive interface. Everything is where it should be!

The team at Track addresses any questions we have almost instantly, just like how their automated lead-qualification system enables us to book calls with the ideal prospects ;)

Very affordable pricing Review collected by and hosted on G2.com.

Nothing so far, Track has been adding features by the day. Review collected by and hosted on G2.com.

Easy to use and easy to set up lead routing. The team is very responsive and can help you to customize your lead routing flow. Also VERY competitive pricing. Review collected by and hosted on G2.com.

Everything works great so far; I can't point out any disadvantages yet. Review collected by and hosted on G2.com.

Track has been a game changer for us. Our focus is outbound, so the round robin logic based on availability has made our lives easier.

Also whatsapp notifications have helped us decrease no-show significantly.

Plus the customer support team is super fast! Review collected by and hosted on G2.com.

Nothing. Everything has been smooth for us. Review collected by and hosted on G2.com.