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Huntress Managed EDR Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Huntress Managed EDR Media

Huntress Managed EDR Demo - Endpoint Detection and Response
Huntress Managed EDR is fully managed and monitored by our 24/7, human-led SOC, who detect and investigate threats, triage alerts, and provide actionable remediation steps or one-click solutions – all with a less than 1% false positive rate.
Huntress Managed EDR Demo - EDR Dashboard
Managed EDR is enterprise-grade endpoint security that's built, managed, and monitored 24/7 by Huntress, and made to rapidly remediate threats before they can cause harm.
Huntress Managed EDR Demo - Huntress EDR Footholds
Persistent Footholds: Catch hackers who are hiding on Windows and macOS devices before they can move laterally or cause damage.
Huntress Managed EDR Demo - Process Insights
Process Insights: Attackers change their tools constantly, but their techniques stay consistent—so we focus on behavioral analysis to spot and stop shady hacker activity fast.
Huntress Managed EDR Demo - Managed Microsoft Defender Antivirus
Swap out your current antivirus with the built-in version of Microsoft Defender Antivirus, and Huntress will manage it for you at no additional cost. Use Defender for Endpoint? We'll monitor alerts for you. Don’t want to use a Defender product? No problem: Huntress runs side-by-side with most oth...
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Huntress Managed EDR Reviews (869)

Reviews

Huntress Managed EDR Reviews (869)

4.9
869 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of deployment and exceptional support provided by Huntress Managed EDR, highlighting how quickly they can set up the software and the responsiveness of the support team. Many appreciate the product's ability to reduce alert fatigue by delivering clear, actionable notifications, although some note a desire for more customization options in reporting.

Pros & Cons

Generated from real user reviews
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raul alberto G.
RG
IT administrator
Small-Business (50 or fewer emp.)
"Advanced Threat Detection Made Simple"
What do you like best about Huntress Managed EDR?

I really like that Huntress Managed EDR is capable of identifying all threats that we've resolved so far. They've always been there for us 100%, and we've never had a situation where it didn't respond accordingly. It's really good and helpful because we don't have the expertise of a SOC analyst or specialize in security, so having these capabilities automated helps us protect valuable data. The setup was pretty straightforward, actually quite easy, and I've never seen a platform so advanced and so easy at the same time. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Probably more segregation when it comes to other types of changes within the system. Reporting was one of the strongest points they are working on. I know they are working on it, so I know that something has been done already for that. Review collected by and hosted on G2.com.

JR
Director of Technical Operation
Mid-Market (51-1000 emp.)
"Effortless Security Management with Huntress Managed EDR"
What do you like best about Huntress Managed EDR?

I love the Dashboard and Agent Status features, which let me quickly identify incidents, signals investigated, and agents. The detailed step-by-step remediation suggestions are very helpful and save a lot of time for security admins. I also prefer Huntress Managed EDR from an ease of use and management perspective compared to our previous solution, Carbon Black. The setup was extremely easy, and the SIEM is great too. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

The User Management area of the admin console needs more granularity to assign or not assign specific permissions to sub-teams in our org, such as for Helpdesk. Managing Incident Notifications by team member is not possible; it requires removing the person then adding them back, which was an issue when a team member needed to update their phone on the backend. Review collected by and hosted on G2.com.

WE
CIO
Small-Business (50 or fewer emp.)
"Huntress promised 24/7 threat defense and delivered... a year later"
What do you like best about Huntress Managed EDR?

Huntress has expanded their offering to cover Defender, MS365, and Security Awareness. So far I've used all their modules and have been impressed each. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Unfortunately their management for AV UI could be improved. And removing existing antivirus or enabling a windows defender thats been disabled is still a very manual process. But overall this doesnt affect my everyday protection so I can overlook it and use other tools in my RMM stack for these things. Review collected by and hosted on G2.com.

Brian C.
BC
VP & Information Security Officer
Small-Business (50 or fewer emp.)
"No brainer, huntress is the standard by which all our other vendors are compared."
What do you like best about Huntress Managed EDR?

Support is still great, they seem to be branching out into more products like SEIM or ITDR but they are expensive and/or show little value-add in their current forms. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

You are starting to see signs of the massive growth they have had, event responses and support are a little slower. Now you have an isolation event but it can be 15 to 30 minutes later till you get any actual details. Its nice they are still isolating first but it leaves you hanging with nothing to tell the customer except "its being investigated, whatever it is." Review collected by and hosted on G2.com.

Thomas B S.
TS
IT Manager
Mid-Market (51-1000 emp.)
"Great deployment experience and easy to use response system"
What do you like best about Huntress Managed EDR?

The reports & summary pages are helpful in identifying trouble areas (machines out of compliance with updates, etc...). We tested the system by planting infected files on different systems and running unapproved scripts & it's been able to identify & silo the effect PCs before anything could have been compromised. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

Some of the value fields for individual PCs are buried pretty deep in the user interface. It can be cumbersome to dig through & find things. Review collected by and hosted on G2.com.

FB
Owner
Small-Business (50 or fewer emp.)
"Expert-led security with clear, tailored remediation steps"
What do you like best about Huntress Managed EDR?

What I like most about Huntress is having a team of security experts who analyze the issue and then reach out to me with a tailored assessment and clear remediation steps. The cherry on top is that I can either handle the steps myself or allow Huntress to take care of them. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

There are a few minor issues, but they don’t detract from the overall product. Renaming computers isn’t an option, so they have to be named correctly on the computer itself. In a few places, dates appear either in UTC or DD-MM format, which can be a little confusing in the US. Review collected by and hosted on G2.com.

Kieran P.
KP
Technical Manager
Small-Business (50 or fewer emp.)
"Huntress - The one stop shop"
What do you like best about Huntress Managed EDR?

Huntress is ever evolving to keep up with the current demands of IT Security, doing alot of the work for us, giving us more time to focus on any areas of the business. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I think the thing that would be great is if it identifies a Excel sheet for example that is called 'passwords.xlsx' If we then go and password protect the document, huntress doesnt have any method of us excluding that file. This would be great to prevent us logging elsewhere. Review collected by and hosted on G2.com.

SP
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"Reliable MDR That Actually Feels Like a Partner"
What do you like best about Huntress Managed EDR?

The best part is the quality of their investigations. Huntress doesn’t just flag suspicious activity — they explain what they saw, why it matters, and what to do next. From a GRC and assurance perspective, that level of clarity makes it much easier to demonstrate control effectiveness and close the loop quickly. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I’d like to see more built‑in reporting options. The investigations are strong, but exporting clean evidence for audits or assurance reviews sometimes takes a bit of manual work. Review collected by and hosted on G2.com.

Corbin J.
CJ
Network Security Technician
Small-Business (50 or fewer emp.)
"Strong EDR for Enforcing Password-Protected File Access"
What do you like best about Huntress Managed EDR?

I like that EDR can catch users who navigate to password-protected files. We’re trying to enforce a stricter password policy to ensure everyone stays as safe as possible. It is incredibly easy to navigate the UI which I really appreciate. It is as easy to install onto devices as well, making the entire deployment process simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

I wish that there was more capabilities for users who already have a AV or EDR service installed on their computer, or a simple override feature. For example, in testing, I am trying to remove Datto EDR and HP Pro Wolf Security off my device to allow Huntress to work properly, but I cannot seem to uninstall these easily. I wish Huntress was able to work as seamlessly as Datto EDR can alongside Wolf Security. I attempted to reach out to SOC / customer support and did not receive a response, I emailed to incidents@huntress.com and never got a response, so I wish support was better at reaching back out. Review collected by and hosted on G2.com.

KJ
President
Small-Business (50 or fewer emp.)
"Seamless Integration and Stellar Protection"
What do you like best about Huntress Managed EDR?

I really appreciate the 'single pane of glass' that Huntress Managed EDR offers, which allows all modules to tie in and integrate together seamlessly inside the admin console. Integration is key for me, as it lets me automate things and manage multiple tools at once. This ability to blend solutions into one pane of glass is the best thing ever. I also love the value and quality of endpoint protection provided. Scalability and automation are other aspects I like. The initial setup was too easy, which was great. Huntress Managed EDR was my first choice, and I love it so much that I can't imagine switching. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed EDR?

At this time, I can't think of anything that don't work other than maybe more flexibility and customization and integration with the new SAT module? But since it's pretty new, I'm sure it's gonna be coming in the near future to have more white labeled customization flexibility with that solution. Review collected by and hosted on G2.com.

Questions about Huntress Managed EDR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity over 2 years ago

Is Huntress an antivirus?

GU
Guest User
Last activity over 2 years ago

How does a huntress work?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

10%

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Huntress Managed EDR Features
24/7 support
Proactive report alerts
Application control
Automated remediation
Automated investigation
AI Agents
Managed Services
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Huntress Managed EDR