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Humi Reviews & Product Details

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

Humi provides a centralized system for employee records, payroll, time off, and performance management, reducing manual work and keeping everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Humi?

While Humi provides useful reports, the lack of deep customization means we sometimes have to export data and manually adjust reports to get the insights we need. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

1. Humi is a single platform for employee records, contracts, policies, payroll, benefits, and performance data keeps everything organized. Saves time by reducing manual data entry and document tracking, ensuring quick access to people information.

2. Humi provides a self serve automated leave management system where employees can request time off, and managers can approve it digitally in real-time visibility into time-off balances prevents scheduling conflicts and ensures payroll accuracy. Review collected by and hosted on G2.com.

Humi Overview

What is Humi?

Humi is a complete, cloud-based HR software solution designed and built for companies in Canada. Humi’s best-in-one people management solution combines HR, payroll, benefits, hiring, time off, time tracking, and more to streamline your people operations needs and save you time so you can get back to focusing on what matters most – your people. Manage the full employee journey from recruiting and onboarding all the way to offboarding. Pay your employees on time while staying compliant with Humi Payroll, and save money for your company while providing customizable group benefits by switching to Humi.

Humi Details
Product Website
Discussions
Humi Community
Languages Supported
English
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Product Description

Humi is a complete, cloud-based HR software solution designed and built for companies in Canada.

How do you position yourself against your competitors?

Humi is Canada’s HRIS of choice that helps every kind of business streamline their people operations. Our all-in-one solution provides HR, payroll, and benefits, all under one roof. Other HRIS’ either have a few of our solutions, or many product offerings lighter in functionality. We are a best-in-one system, with both wide-reaching and robust product functionality.

We truly understand and build for Canadian business needs; Canadian businesses are not an afterthought to us as they might be more globally-based HR software. Our platform is intuitive and easy-to-use, making it easier for businesses to connect with employees.

We not only save our clients time and energy, but also the development of their HR practice so they can create the best experience for their employees. We’re more than just an HR software – we’re a partner and resource that our clients lean on to help them take care of their people.


Seller Details
Seller
Humi
Company Website
HQ Location
Toronto, Ontario
Twitter
@gethumi
1,144 Twitter followers
LinkedIn® Page
ca.linkedin.com
193 employees on LinkedIn®
Description

Humi is a Canadian HR software platform that streamlines human resources processes for small and medium-sized businesses. Offering tools for employee onboarding, payroll, benefits management, and performance tracking, Humi aims to simplify HR tasks and enhance employee engagement. The platform is designed to be user-friendly, allowing businesses to manage their HR needs efficiently and effectively. For more information, visit their website at https://humi.ca.


Anthony D.
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Recent Humi Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"So far so good"
Very helpful and fast responding support
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Humi is a good fit for small-to-mid-sized company seeking an all-in-one HR solution."
Humi provides a centralized system for employee records, payroll, time off, and performance management, reducing manual work and keeping everything...
Bhavika J.
BJ
Bhavika J.Small-Business (50 or fewer emp.)
3.5 out of 5
"great tool for small businesses"
Ease of use for most things, simplified interface
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Humi Media

Humi Demo - Employee Profile
An HRIS so you can keep a pulse on everything to do with your employees and company. Your single source of truth for all company and employee data to save time and enable your employees to self-serve. Digitally onboard new-hires, securely store employee documents, and find critical information in...
Humi Demo - Run Payroll
Pay your employees on time, every time. As an integrated payroll software made for Canadian businesses, reduce your payroll reporting errors and run payroll with ease.
Humi Demo - Benefits Dashboard
Quality benefits, without costing a fortune. Carrier agnostic so we can truly find you the best benefits plan for your company without bias.
Humi Demo - Time Off Request
Tracking vacation time or sick days doesn’t have to be a messy, disorganized, paper-based process. Wouldn’t it be nice if there was one system where employees could quickly request vacation time or sick leave and get real-time updates on how many days they've accrued? With Humi, you can make requ...
Humi Demo - Time Tracking Timesheets
Easily keep track of employee hours worked with timesheet submissions, approval workflows, automated reminders, and detailed reports.
Humi Demo - Recruiting Job Postings
Humi unifies all applicant tracking: create your job board, add hiring managers right from the Humi platform, and share posts to LinkedIn and Indeed. And, when candidates become new hires, you can easily send them an offer letter within Humi, then move them to onboarding, payroll, and other Humi ...

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107 out of 108 Total Reviews for Humi

4.4 out of 5
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107 out of 108 Total Reviews for Humi
4.4 out of 5
107 out of 108 Total Reviews for Humi
4.4 out of 5

Humi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HumiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Bhavika J.
BJ
CoFounder and CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

Ease of use for most things, simplified interface Review collected by and hosted on G2.com.

What do you dislike about Humi?

Time tracking and payroll integration would be great as well as the ability to have different payroll cycles. We also always miss the deadline for submissions when we hit a long weekend because our payroll week doesn't allow for us to get the payroll in on the Friday before given that we also have the clinic open on Saturdays. Lastly, the stat holiday pay option is not available and always has to be done manually which is not fun. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Payroll administration, payroll remittance to the government, t4 generation is all done pretty well and saves time Review collected by and hosted on G2.com.

Simon M.
SM
Executive Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

Core HR functions, along with time-off management, document hubs and more, all rolled into a single place. Humi provides an easy-to-use, intuitive space for employees and management alike to handle HR -related processes. We were well supported through implementation and customer service is responsive as questions come up. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Humi?

Various modules you can add on, but each comes with an additional charge, so it can get pricey if you're using all of the functions, but for a small team like ours that just needs the fundamentals, it's well-priced. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Providing a one-stop place for all our HR process needs. Review collected by and hosted on G2.com.

Eilish K.
EK
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Humi?

It is easy to navigate, and the support team is very helpful when I have any questions and need help.

I also love that they are always continuously improving the platform. Review collected by and hosted on G2.com.

What do you dislike about Humi?

The emails received for time off requests - I would like to approve directly in the email. Too many times it states 'there is an earlier request' and then I have to go long in. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

It helps streamline recruiting and archives candidates based on the prompts I have given it.

Payroll is a breeze and I don't have to spend a lot of time in there. Review collected by and hosted on G2.com.

Response from Lian Ma of Humi

Hi Eilish, thanks for your review. It’s great to hear that Humi is helping you with so many areas like tracking time off requests, recruiting, and payroll! We’re dedicated to continually improving our platform and are proud of our amazing support team. We appreciate your feedback on time off request emails, and look forward to continuing to support you and your team!

Tyler Y.
TY
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

The user experience of using the platform is so straight forward and intuitive which gives me peace of mind as a small business owner. It also makes on-boarding quick for new employees without endless training. Review collected by and hosted on G2.com.

What do you dislike about Humi?

The price is fair, but I do think that once you start to add a lot of components it starts to get a bit unaffordable for a small business owner. It would be great to have plan options that have an included number of members e.g. 1-5 employees for a basic plan, 5-15 for a medium plan, 15-50 for a large plan and 50+ for an advanced plan. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Allows us to seamlessly run payroll without any issues and file our remittances for us. It's also unified with all our employee profiles, time tracking, and costing for each project which is fantastic. Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi

Hi Tyler, we're thrilled that our platform has simplified HR and payroll for your small business. Thank you for your feedback and for taking the time to leave a review!

Darren L.
DL
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

Humi has transformed our HR administrative processes. It has cut down on lag time, has improved efficiency, and has greatly improved all of our administrative processes (time off, and payroll in particular). The customer support has been quick, professional, and extremely responsive. When we switched over to the Humi system, it was incredibly easy to implement. Finally, I like having the HR information so easily accessible, as I refer to Humi multiple times each week. Review collected by and hosted on G2.com.

What do you dislike about Humi?

I don't have any complaints about Humi or the services. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Core HR, Time Off, and Payroll Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi

Thank you for your review, Darren. We're happy to hear that Humi has improved your HR processes, especially with time off and payroll, and that the implementation was seamless. We look forward to continuing to support your business!

Mark H.
MH
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

I like their vacation tracking and employee profile. Review collected by and hosted on G2.com.

What do you dislike about Humi?

There are so many things to dislike. Humi rolled 3 products into one but never considered a user at all. It is very clear the user workflow is solely designed by engineers who avoid proper infrastructure. It is frequently down Their customer success agents are stoned or stupid or both. Their hello sign integration sucks, you cannot have individual contracts for employees because of field limitations and it is the most confusing workflow. They priced themselves out of the market. They bait and switch the price. Pricing was raised the price per employee by $2 per user during a 3 year contract. There is no live support. Their own support has to meet with you only to have to get back to you. It is perhaps the worst value HRIS you can buy, and I am stuck with it. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

it is not Review collected by and hosted on G2.com.

Response from Stephanie Sulit of Humi

Hi Mark,

Thanks for taking the time to provide your feedback. We strive to provide a user-friendly platform and exceptional customer support, and we’re sorry to hear that this hasn’t been your experience.

We updated our pricing last year for the first time since our inception in 2016 to help us continue to invest in our product and customer experience. We recognize changing our prices can affect our customers, and want to make sure we are building the people operations solutions you need.

Please know that your feedback is valuable to us, and these have all been shared with our Product and Customer Support teams. We know that our team has been in contact to help address your challenges, and this feedback helps us improve our product. Thanks again for your review.

Rose-Marie L.
RL
Conseillère aux ressources humaines
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

The thumbs up

The number of vacation banks we can create

The promotion request

The on/off borading tasks

The contracts / signature / documents. Review collected by and hosted on G2.com.

What do you dislike about Humi?

The lack of communication with our payroll (EmployeurD)

The reports that are a bit stiff

The fact that the managers can't accept / decline vacation directly through their email

the french translation Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Perfect for core HR, onboardings, offboardings, recognition, yearly reviews. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi

Thank you for your review, Rose-Marie! We’re glad you value features like vacation banks, document management and onboarding & offboarding.

We appreciate your feedback on payroll, reporting, and French translations. Your insights help us improve, and we look forward to continuing to support your team!

Verified User in Translation and Localization
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Humi?

The only good thing about Humi is that the user face looks nice, however it's not properly functional. Review collected by and hosted on G2.com.

What do you dislike about Humi?

There are several fundamental issues with the software that are very concerning. Humi is unwillign to fix these issues. They will tell you that they have role level secuirity features, however if you give employees access to the reporting feature they could have access to all payroll data. They will tell you that it integrates with Indeed but it doesn't. They will tell you things are customizable however that's an extreme understantement. Poor customer service and ticket response time. They do not actually fix any problems or issues whether small or large, their reponse will be "sorry we can't do that" and try to give you different solution that is not efficient. There is not one feature that works properly. The app only works for the time off feature. Don't waste your money on a system that doesn't work, invest in something you can trust. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

It is not solving any issues. Theire dveelopmetn support team refuses to contact me back despite my attempts to work with them on improving their system. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi

Thanks for sharing your experience with Humi. We appreciate you taking the time to provide feedback and are sorry we haven't met your expectations.

Client feedback like yours helps shape our product roadmap and we’ve shared it with our product team.

Cassie G.
CG
Human Resources Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Humi?

Humi simplifies all our day to day uses. Easy to manage vacation requests, performance reviews, benefits, recruiting and so much more all in once centeralized place. We are looking forward to adding the payroll component in the near future. Review collected by and hosted on G2.com.

What do you dislike about Humi?

Often humi emails get trapped by spam blockers, which has caused some problems for the hiring process. Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Time off within multiple areas of the company, easy to review, track and approve. Employees can easily see what they have accumulated. Review collected by and hosted on G2.com.

Response from Jessica Johnston of Humi

Hi Cassie,

Thank you for your review! We're happy to hear that Humi has made HR tasks easier for your company and that you'll be utilizing payroll soon.

Looking forward to continuing to work together.

GR
HR Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Humi?

Easy function like reporting to find employee info Review collected by and hosted on G2.com.

What do you dislike about Humi?

Too easy to make changes - maybe a reporting flow could help Review collected by and hosted on G2.com.

What problems is Humi solving and how is that benefiting you?

Easy documentation in employee profiles, but could have sub categoriess Review collected by and hosted on G2.com.