MediaGuard Pros and Cons

I use the Human dashboard, interacting with MediaGuard every day. I like the sense of security it offers both me as a quality specialist as well as it offers our buyers. I really enjoy working with our account team. When I first started workign with WhiteOps, the security DNA was strong, but not the service aspect. Emails went unanswered, my contact wasn't helpful. But, in the last few years, the turnaround is remarkable, and I note it often internally at my company. Review collected by and hosted on G2.com.

The UI! It seems very web 2.0. For example, if I'm configuring a quick report in explore view, but forget to change the data source to MediaGuard, I lose all my selections as they reset. I would prefer it to be much more user friendly, able to adjust on the fly to user inputs so repeating inputs isn't required. Review collected by and hosted on G2.com.

The 24/7 dashboard and reporting tool are great for round the clock troubleshooting and monitoring. The 1x month touchbases with our account team and the montly report they provide is extremely valuable. Review collected by and hosted on G2.com.

I haven't personally experienced a downside in my time with this product/service Review collected by and hosted on G2.com.

I really appreciate the level of insight given with this tool and considering clients constant demand for more fraud and brand safety soloutions, Mediaguard is an essential part of our overall approach to security. Review collected by and hosted on G2.com.

I think it'd be good to have some more pointed recomendations that we can follow based on the data thats provided to us. Review collected by and hosted on G2.com.

Technology. The technology for us was a the top of the list when it came to evaluating vendors for filtering out fraud and SIVT. When we started with HUMAN, they were still a younger company, but we felt a company that had its roots in combating fraud and bots and was the sole purpose of their business was the best for our clients in order to layer on protection. As time has gone on, we have found that the customer service is incredible. The team we work with continues to impress us and delivers white glove service that makes using the product as easy as possible. Ultimately, we feel protected and cared for by HUMAN. Review collected by and hosted on G2.com.

The service is expensive, however, it is expensive for a reason, it is the best in the business and we deem it necessary to protect our clients from fraud. Review collected by and hosted on G2.com.

Allows us to get detailed reporting for any of our DSP partners or advertisers and provide clear insights into the fraud detection efforts we are implementing.

This keeps our supply chain clean and allows us to dispute any issues we encounter Review collected by and hosted on G2.com.

Mostly just the gaps between fraudsensor and mediaguard that stem from where they do their scanning. I frequently go into the UI and build a report without remembering to switch products and it just makes me duplicate efforts Review collected by and hosted on G2.com.

The ability to see not only IVT broken by individual publishers, channels, domains, bundles, etc. The granularity capability of the reporting and the clarification on flagged reasons. The client service team behind the product is fantastic to work with and take any notes I may have and turn them into product features. Review collected by and hosted on G2.com.

I don't have any significant complaints; I would like to understand more about the guidlines or process behind determining what is considered invalid traffic and industry norms. Like why does every traffic validation service report differently. Review collected by and hosted on G2.com.

The quality of IVT protection. Because of MediaGuard, we can target real people not random bot traffic Review collected by and hosted on G2.com.

We want deprecated app list, but I believe they will have this function soon Review collected by and hosted on G2.com.

The fact that MediaGuard protects us from IVT, the easy dashboard and their ability to hear us out and help whenever possible Review collected by and hosted on G2.com.

The downside of using MediaGuardare the reports that aren't very understandable at all times Review collected by and hosted on G2.com.

Quick & Transparent reporting. A recognizable/trusted source for measuring IVT in the CTV space. Review collected by and hosted on G2.com.

Lack of training around the platform and limited knowledge of the product's capabilities. Review collected by and hosted on G2.com.

MediaGuard protects our clients from adfraud giving us peace of mind on our SSP and for our O&O inventory. Through sampling, we can stay ahead of the latest fraud attacks and monitor certain thresholds at the same time. Review collected by and hosted on G2.com.

MediaGuard can sometimes have a "false positive." This typically happens when there is a new supply format introduced or a publisher is not following the appropriate IAB programmatic guidelines. Review collected by and hosted on G2.com.