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Hub Intranet Reviews & Product Details - Page 8

Hub Intranet Overview

What is Hub Intranet?

Rethink your new intranet with Hub. Wave goodbye to clunky comms & directories, reduce the email noise & say hello to your new digital workplace, where your employees feel connected, valued and heard. The Hub has been designed with HR, Marketing & Comms teams in mind, and is super easy-to-use and manage, with branding and features that are completely tailored to meet your needs. HUB is the first and only intranet provider championing sustainability. Our intranet is on low-carbon servers powered by renewable energy, and we've partnered with reforestation charity One Tree Planted to plant 50 trees for every HUB sold, supporting community-based reforestation projects helping marginalised communities. Your employees are at the heart of your company culture, and the Hub gives you every feature and integration as standard to help you drive employee engagement, deliver better internal comms, unlock new levels of efficiency, monitor and boost wellbeing, and create an intranet that employees feel is truly theirs. Our award winning intranet is transforming employee comms in 50+ countries, and Hub is rated the #3 best UK intranet & Top 10 worldwide for SMEs. Leading brands like Legal & General, Nikon and Dominos all use the Hub to deliver better internal comms and knowledge management. Enjoy a wealth of features straight out-of-the-box, including News, People Directory, Polls, Surveys, Forms, Search, Sharepoint integration, Single Sign-On, etc. Plus our multi-site capabilities and smart tagging features help take your Hub to the next level, where you can customise the branding, content and entire intranet experience for different users, ensuring you're always delivering relevant content to the right people. Discover a wealth of intelligent data gathering features perfect for HR and Compliance, making paper surveys and Excel forms a thing of the past. Create online forms with smart workflows that allow you to gather, manage, assign and update any information that's submitted, plus Must Read notifications allow you to effortlessly manage and track mandatory content on your intranet. Want to make sure your Hub is hitting the mark? We have 20+ Management Reports that let you easily track site usage, user activity and engagement, giving you valuable insights into how your employees interact with your intranet content. With free ongoing support, secure Google Cloud hosting, and personalised 1-2-1 onboarding with our dedicated team, we're there every step of the way to make your Hub a success. See the Hub in action: https://www.hub.pancentric.com/intranet-demo

Hub Intranet Details
Product Website
Languages Supported
Czech, Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
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Product Description

The Hub is a social intranet, secure portal and collaboration platform designed for teams, businesses and communities of all shapes and sizes.

How do you position yourself against your competitors?

We believe in the power of together.
Our goal is to bring your teams and your technology together in one central space that empowers everyone to feel connected and part of a wider community. And the way we do that, is together. We'll work closely with you every step of the way, throughout your demo, free trial period, onboarding, launch and beyond, where our team are always there to show you how to achieve your goals and maximise the potential of your Hub.

Unlike other providers, we don't believe in charging you more to unlock new or better features.
We believe you should get every feature and every integration as standard - so that's what we do! Plus, we automatically upgrade you whenever we release a new or enhanced feature or integration, so you're always on the latest and greatest version, with every tool at your disposal to make your intranet shine.


Seller Details
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,287 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Description

We are a digital agency that uses customer-led design and best-in-class tech to help clients realise their ambitions faster with more certainty. We work cross-sector but our sweet-spot is digital insurance. Digital innovation and transformation services include service design, experience design and custom building of websites, portals and web applications. We also have a suite of software products including Go-Insur, an insurance quote & buy solution. We are award-winning with multiple RAR, BIMA and insurance industry awards to our name. Our clients include global brands across insurance, financial services, property, leisure and tourism. CMS technoligies include Sitecore, Umbraco, Python/Django.


Clare W.
CW
Overview Provided by:
Digital and Product Marketing Manager at Pancentric Digital

Recent Hub Intranet Reviews

Sarah W.
SW
Sarah W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Hub re brand"
It is essential in any business, particularly for our type of business. It offers several benefits to organisation's, enhancing communication, prod...
DM
Dragan M.Mid-Market (51-1000 emp.)
5.0 out of 5
"My experience with The Hub has been absolutely fantastic!"
I really appreciate how helpful and supportive the team at The Hub were; anytime we needed any sort of assistance they were there immediately. The ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to navigate Intranet that allows us to present information clearly"
The search function makes navigation simple
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Hub Intranet Media

Hub Intranet Demo - HUB Intranet
Responsive intranet solution, accessible on any device
Hub Intranet Demo - Departments
Create a custom hierarchy of folders to store your information and resources.
Hub Intranet Demo - HR Zone
Create dedicated areas for specific department or group resources, with useful, relevant links and supporting information
Hub Intranet Demo - Employee Engagement and Wellbeing
Polls and Surveys help you gauge engagement and wellbeing, while Kudos Sharing tools help bolster team collaboration and morale
Hub Intranet Demo - Contact Directory
Find people with ease in your Contacts Directory, with Personal Profile pop-ups.
Hub Intranet Demo - News Feed
Get the latest news in your News Feed, with Channels to organise and target your content to different audiences.
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Play Hub Intranet Video

Official Downloads

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88 Hub Intranet Reviews

4.5 out of 5
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88 Hub Intranet Reviews
4.5 out of 5
88 Hub Intranet Reviews
4.5 out of 5

Hub Intranet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Hub IntranetQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AM
Director of People and Engagement
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

It is really user-friendly and visually attractive. I like all of the different features on it, particularly on the homepage. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There isn't anything at all that I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering Hub Intranet:

I would 100% recommend using this product - it is easy to administer and our team love it! Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It has really helped with the internal communication issues that we were having, and not only can we now communicate a lot better with our team, there are lots of additional engagement things that we can use the system for. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks Anna for your great review and recommendation! Improving internal comms is The Hub's number one mission, so it's great to hear it's hit the mark at your company and that your team love it! I hope you continue to have such a great experience - and don't forget to check out our Hub Support Community for the latest feature releases you can now take advantage of!

:)

NS
Head of Communications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hub Intranet?

The Hub Intranet is easy to use and administer and the support service is very responsive. The support team has also introduced new features to suit our own particular needs. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There is nothing I dislike about the Hub. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

The Hub has enabled us to communicate more effectively with employees and also enabled individual departments and functions to post their own content. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks Neil for your great feedback - glad to hear The Hub has enabled better internal comms and more flexibility / customisation for each department.

Pleased to hear the new features we developed for you have proved effective. We always aim to adapt the feature set to suit the needs of our customers, developing new enhancements that will benefit all our Hubs.

Stephanie F.
SF
Marketing and Events Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Hub Intranet?

We love the versatility of the pages, the ability to have a pre-made product that we can tailor to exactly how we want it to be. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The alerts aren't as editable as we would like, but the team is working on that for us, so shouldn't be an issue much longer. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Documents and information is 100% easier to find using The Hub. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks Stephanie! Always makes us smile to hear when someone loves their Hub. We always value your ongoing feedback to help make improvements to the product, so great to hear the team are already working on your suggestions to make Hub Alerts more flexible.

LF
Head of Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Hub Intranet?

Quick and easy to use means that our new intranet was up and running within a very short time period. The customer service is exceptional with very quick response times. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There are a few minor tweaks that the site can possibly do, I just haven't learnt yet such as having different templates for news stories. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It's a huge step forward for us in terms of our internal communications. We are now able to interact in real-time on a shared platform that can be accessed in multiple ways. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Wonderful to hear you've had such a great experience Lesley - with both your Hub and our customer support team - they'll be thrilled, so I'll pass on your kind words. We always aim to go the extra mile to ensure our customers are happy and confident with their Hubs, ensuring you're getting the most out of your intranet.

With regards to your template query, I'll get our support team in touch to show you how you can achieve templates in your news articles.

Thanks again for your review.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

I like the ease of use and the number of things we can add. It helps us communicate with staff easier and keeps everyone informed Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

No there is nothing that i dislike about it Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

I have realised that i can share all the news of the company in one space and don't have to send out endless e-mails Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thank you for reviewing The Hub. We're delighted you're '5 star' happy, and that your Hub's helped streamline your internal communications to make things easier to share without the 'noise' of endless emails. We hope you continue to enjoy using your intranet, and look out for some of the new features we're adding soon (including being able to add pages to 'My Favourites' for even quicker, easier access to key content.)

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Hub Intranet?

It's straightforward to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The design could be a bit better and i d Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Helping employees find information and useful resources in real time Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

Ability to use Hub as info tool for staff, everything in one place Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Photos have to be a certain size and it takes a lot of searching for right size Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Transparency and staff have no excuse for not having info Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi there, thanks for leaving a review of The Hub, we really appreciate and value your feedback.

It's great to hear The Hub's helped your organisation have a centralised place for accessing resources, but of course sorry you've experienced some difficulties with adding images. There should be size requirements displayed wherever you upload an image on your Hub, i.e. on news articles. If you'd like to contact our Hub Support on hubsupport@pancentric.com we'd be happy to help, or you can access our Image Size Guide which outlines all the size requirements for every aspect of your Hub.

See how Hub Intranet improved
JP
Digital Marketing Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hub Intranet?

I like the fact that Hub Intranet is easy to use without getting complex training.

Moreover, Hub Intranet is affordable tan all the other intranet platforms. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Hub Intranet lacks robust A/V/W conferencing features. Review collected by and hosted on G2.com.

Recommendations to others considering Hub Intranet:

Absolutely Yes, I wouldn't hesitate to recommend Hub Intranet, Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Communication of teams in one work space. Review collected by and hosted on G2.com.

Mia K.
MK
Senior Clerk Support, Admissions Operations and Financial Aid Support
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hub Intranet?

I like being able to see updates from my coworkers in real time! Also I loved the easy set up. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The only thing I dislike about hub is the lack of templates to add content to. I wish there was more flexibility in using the calendar as well. Review collected by and hosted on G2.com.

Recommendations to others considering Hub Intranet:

I recommend changing the pages that are formatted into modules to something more customizable. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

We are generating sales quicker than before we used Hub. The software is so intuitive that we have made it a pillar in our workplace. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hub Intranet?

The software is quite easy to navigate. The video library helps with much of the startup and learning part of the software. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

It can sometimes be somewhat of a hassle to setup. Also the price. Review collected by and hosted on G2.com.

Recommendations to others considering Hub Intranet:

I definitely recommend using this product. It can be on the pricy side, but don't let that be the only factor to purchasing this software. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Hub helps increase company efficiency, communication, and collaboration. Review collected by and hosted on G2.com.