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Hub Intranet Reviews & Product Details - Page 4

Hub Intranet Overview

What is Hub Intranet?

Rethink your new intranet with Hub. Wave goodbye to clunky comms & directories, reduce the email noise & say hello to your new digital workplace, where your employees feel connected, valued and heard. The Hub has been designed with HR, Marketing & Comms teams in mind, and is super easy-to-use and manage, with branding and features that are completely tailored to meet your needs. HUB is the first and only intranet provider championing sustainability. Our intranet is on low-carbon servers powered by renewable energy, and we've partnered with reforestation charity One Tree Planted to plant 50 trees for every HUB sold, supporting community-based reforestation projects helping marginalised communities. Your employees are at the heart of your company culture, and the Hub gives you every feature and integration as standard to help you drive employee engagement, deliver better internal comms, unlock new levels of efficiency, monitor and boost wellbeing, and create an intranet that employees feel is truly theirs. Our award winning intranet is transforming employee comms in 50+ countries, and Hub is rated the #3 best UK intranet & Top 10 worldwide for SMEs. Leading brands like Legal & General, Nikon and Dominos all use the Hub to deliver better internal comms and knowledge management. Enjoy a wealth of features straight out-of-the-box, including News, People Directory, Polls, Surveys, Forms, Search, Sharepoint integration, Single Sign-On, etc. Plus our multi-site capabilities and smart tagging features help take your Hub to the next level, where you can customise the branding, content and entire intranet experience for different users, ensuring you're always delivering relevant content to the right people. Discover a wealth of intelligent data gathering features perfect for HR and Compliance, making paper surveys and Excel forms a thing of the past. Create online forms with smart workflows that allow you to gather, manage, assign and update any information that's submitted, plus Must Read notifications allow you to effortlessly manage and track mandatory content on your intranet. Want to make sure your Hub is hitting the mark? We have 20+ Management Reports that let you easily track site usage, user activity and engagement, giving you valuable insights into how your employees interact with your intranet content. With free ongoing support, secure Google Cloud hosting, and personalised 1-2-1 onboarding with our dedicated team, we're there every step of the way to make your Hub a success. See the Hub in action: https://www.hub.pancentric.com/intranet-demo

Hub Intranet Details
Product Website
Languages Supported
Czech, Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
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Product Description

The Hub is a social intranet, secure portal and collaboration platform designed for teams, businesses and communities of all shapes and sizes.

How do you position yourself against your competitors?

We believe in the power of together.
Our goal is to bring your teams and your technology together in one central space that empowers everyone to feel connected and part of a wider community. And the way we do that, is together. We'll work closely with you every step of the way, throughout your demo, free trial period, onboarding, launch and beyond, where our team are always there to show you how to achieve your goals and maximise the potential of your Hub.

Unlike other providers, we don't believe in charging you more to unlock new or better features.
We believe you should get every feature and every integration as standard - so that's what we do! Plus, we automatically upgrade you whenever we release a new or enhanced feature or integration, so you're always on the latest and greatest version, with every tool at your disposal to make your intranet shine.


Seller Details
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,287 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Description

We are a digital agency that uses customer-led design and best-in-class tech to help clients realise their ambitions faster with more certainty. We work cross-sector but our sweet-spot is digital insurance. Digital innovation and transformation services include service design, experience design and custom building of websites, portals and web applications. We also have a suite of software products including Go-Insur, an insurance quote & buy solution. We are award-winning with multiple RAR, BIMA and insurance industry awards to our name. Our clients include global brands across insurance, financial services, property, leisure and tourism. CMS technoligies include Sitecore, Umbraco, Python/Django.


Clare W.
CW
Overview Provided by:
Digital and Product Marketing Manager at Pancentric Digital

Recent Hub Intranet Reviews

Sarah W.
SW
Sarah W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Hub re brand"
It is essential in any business, particularly for our type of business. It offers several benefits to organisation's, enhancing communication, prod...
DM
Dragan M.Mid-Market (51-1000 emp.)
5.0 out of 5
"My experience with The Hub has been absolutely fantastic!"
I really appreciate how helpful and supportive the team at The Hub were; anytime we needed any sort of assistance they were there immediately. The ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to navigate Intranet that allows us to present information clearly"
The search function makes navigation simple
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Hub Intranet Media

Hub Intranet Demo - HUB Intranet
Responsive intranet solution, accessible on any device
Hub Intranet Demo - Departments
Create a custom hierarchy of folders to store your information and resources.
Hub Intranet Demo - HR Zone
Create dedicated areas for specific department or group resources, with useful, relevant links and supporting information
Hub Intranet Demo - Employee Engagement and Wellbeing
Polls and Surveys help you gauge engagement and wellbeing, while Kudos Sharing tools help bolster team collaboration and morale
Hub Intranet Demo - Contact Directory
Find people with ease in your Contacts Directory, with Personal Profile pop-ups.
Hub Intranet Demo - News Feed
Get the latest news in your News Feed, with Channels to organise and target your content to different audiences.
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Play Hub Intranet Video

Official Downloads

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88 Hub Intranet Reviews

4.5 out of 5
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88 Hub Intranet Reviews
4.5 out of 5
88 Hub Intranet Reviews
4.5 out of 5

Hub Intranet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Hub IntranetQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PZ
Mr P
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

The great thing about working with Hub Intranet is that it feels like a true partnership. When I need or request help from them, they are attentive to my needs and always offer a solution. They are excellent in terms of timescales for resolving a problem and exceed the expectations they set out in their automated email. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

I wouldn't say there is anything I dislike as such. As I mentioned above, if things aren't working as they should, then they are only an email away in terms of having to resolve it. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It allows me to interact with third-party partners where we are trying to coach and provide information to them in an interactive format. Whether this is testing understanding via quizzes or providing articles/information of high importance, it allows me to interact with many users in a timely and fun way. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Such amazing praise - thank you Peter! We're thrilled you've found our team so great to work with, and they're helping you to get the most out of your Hub.

SF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

It's a fairly quickto learn how to use the platform. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There is a lack of capability. It is hard to do multiple tasks en masse. Lots of fiddly aspects of it rather than being able to do things in tranches. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It's more user friendly for employees than the previous intranet. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi Sarah - thanks for your honest feedback - this is really helpful information.

Sorry to hear you've had a slight difficulty performing certain tasks in bulk. I believe you're in the process of liaising with our Customer Support team on a few things, so hopefully we'll be able to implement some new changes that'll make your Hub easier to manage.

Thank you also for your feedback around the Hub's look and feel - this is something we're in the midst of redesigning, with the aim to make the user interface look slicker, so hopefully when that development is live, you'll see a marked improvement in the overall design of your Hub.

Thanks again for your feedback - we truly value honesty, because it's the only way we can deliver you and the rest of customers the best possible intranet.

FH
Project Manager IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

With the Hub, we now have one source of information and documentation for all our employees worldwide.

The Hub is easy to use and maintain due to its user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Whenever there are issues or questions, there is always that great support from consultants and Hub support, so there is nothing to dislike!

Suggestions for improvements are seriously taken into consideration and often quickly implemented. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

A lot of communication that took place via e-mail and chats is now replaced by formal processes, forms and workflows in the Hub.

Also versioning of documents was difficult, the Hub solved that problem. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks Fiona for your fab feedback! Really pleased to hear you're having a great experience with the Hub. We always take new customer suggestions onboard, so glad you've found our service and feature developments of help.

Joelle A.
JA
Marketing and Communications Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

We recently switched to Hub Intranet and were able to create a user-friendly and attractive site very easily. The platform is affordable, has great features and is simple to use for people of varying skill levels. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The only issue we have encountered during the implementation process is the single sign-on feature not working well with our organization's security features. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Our Hub is making it easier for our employees to access resources and receive communication. It's interactive and we are able to provide timely information to employees no matter their work site. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks Joelle - great to hear the Hub is making lives easier for your team since switching from you previous provider.

Regarding your SSO comments, I'll pass this onto our team, and see what we can do to make this better for you.

DL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

The vast amount of widgets, pages, and customisation on offer. It is a platform that has plenty to offer. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There are occasionally some limitations with some widgets, especially the HTML-rich element. Also, creating blocks/elements is quite time-consuming. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Hub provides the company a way to communicate. We have 5 offices which can sometimes distant groups of employees from one another. Hub provides a way to Unite the firm. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

David - thanks so much for your great feedback. Really thrilled to hear you're finding the Hub so feature-rich, and are putting all the tools to good use.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

The Hub is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

It would be helpful if we could recover deleted items. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Helps us to share knowledge with a large organisation. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi there - thanks for sharing your Hub feedback! Great to hear Hub's making a difference as a knowledge management solution for your organisation.

Thanks also for your suggestion on deleted items. Archived content can be easily restored by your Hub Admins by accessing your Resource Sitemap Report, but if you've permanently deleted the content, then you'll need to reach out directly to our Customer Support Team, who will be able to liaise with our Hub Developers and try to retrieve this deleted content for you. Most deleted content is saved on our database for a period of time, so we should be able to fish it out for you.

CP
Operations and Compliance Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

Easy to use and to navigate around it's many features Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Nothing that I have come across yet..... Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Communications to all staff being out there in one place on business and social news. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Always lovely to hear from a happy customer who has no dislikes on their Hub. Thanks for the lovely feedback Cathy

Verified User in Utilities
AU
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

I appreciate how much I am able to control and adapt, the community feature is useful. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

It is an out-dated system compared to the likes of Wordpress etc., and can be quite clunky to use.

Little faults like the inability for an "in page" theme to sit within a community theme seems overlooked. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

As a geographically disparate business, we were desperate for a single location to store key rsources, and share information and links. It has more than met the need. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks for your feedback, we really appreciate it. Apologies to hear you feel the system is 'clunky' and outdated. We're actually in the process of overhauling the entire frontend user interface, so hopefully once this is launched later in the year, you'll feel the Hub is slicker and easier to user. We're glad to hear though that the Hub has more than met your needs.

Regarding page themes, you can currently create an independent 'in-page' theme which can be applied to any page on your Hub, giving you the flexibility to change the page theme from the overall community theme. Our Customer Success Manager - John - will be in touch separately to discuss your issues with the 'in-page theme' you've mentioned, as we'd just like to clarify what you mean.

GP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

The Hub is a great way to bring teammates together, it's a great way to announce news and updates internally. The shoutout section is a lovely way to enable teammates to commend and thank one another for their hard work. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

There's nothing to dislike about The Hub! Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

We have no problems that I am aware of Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Really pleased you like the 'Shout Out' peer recognition area Gabriella! Always fab to hear when a company is getting on well with their Hub

HL
Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Hub Intranet?

The hub is easy to use & very effective! The support team are always on hand if there's anything that I need help with urgently & will always reply promptly to emails Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Because it does have so many great features our users sometimes become lazy and want the hub to automate every process which isn't what it is there for Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It's great to have a central hub for everyone to be able to access all they need & much more transparent for everyone allows better communication Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi Hannah! Ease of use is one of the things we pride ourselves on here at Hub, so really pleased you've had a great experience!