Hub Intranet Pros and Cons

Great support is available very quickly when we have any queries. Review collected by and hosted on G2.com.

Some elements can be tricky to understand at the beginning, but with a bit of practice and helpful support it becomes easier. Review collected by and hosted on G2.com.

The search function makes navigation simple Review collected by and hosted on G2.com.

Creating some aspects of it, such as containers, can be slightly time-consuming Review collected by and hosted on G2.com.

The hub is easy to use. It is also good to maintain. Review collected by and hosted on G2.com.

Nothing to dislike at the moment. All fine. Review collected by and hosted on G2.com.

How you can quickly build and add content Review collected by and hosted on G2.com.

It can be very limiting in terms of the look and feel. You're kind of stuck with the 3 column layout and if you do more of a custom page layout its tricky to keep that in keeping with the rest of the site. Review collected by and hosted on G2.com.

- Engaging visuals

- Easy to navigate through all the columns

- Easy to manage / update articles

- Excellent support from the Hub especially John

- Great RSS feature to pull through job ads / latest blogs Review collected by and hosted on G2.com.

- We would like the container to be improved with ease of use. It's quite clunky at the moment. For example, the accordian container can't give a direct link to a specific article.

- The ability to auto crop the picture instead of manually resizing it. It happens every time just before we publish the article.

- Could we have the option to do a survey? At the moment it's 'Poll' only and we have to create a form instead if we wanted to do a survey. Review collected by and hosted on G2.com.

The Hub has totally changed the way we communicate with our franchise network. It is fantastic to have all of our resources in one place and everything is easy to locate. It is a platform which encourages collaboration and communication and we have received some great feedback from our franchisees on the platform. We really like the flexibility to adapt and develop the platform as we grow. The pancentric team have been so helpful and we really value their support and input. It has exceeded our expectations. Review collected by and hosted on G2.com.

The notifications took a while for us to refine but this is working fine now. Some additional design layouts would be beneficial, this is based on a specific user case we had, but we have come up with a work around. Review collected by and hosted on G2.com.

The Hub is clearly and logically laid out, making it easy to use. The search bar is especially useful for finding any more specific documents. Customer service is also great! Review collected by and hosted on G2.com.

Sometimes there can be mutliple steps to add things into posts e.g., accordians or picture libraries. This is not difficult once you know how it is done but can add extra steps/ time. Review collected by and hosted on G2.com.

Our team of content creators have adopted the intranet software quickly - it is very easy to use. Review collected by and hosted on G2.com.

The content on each page does not take up enough of the space, leaving a large area of wasted space. Review collected by and hosted on G2.com.

Easy to use. Customer services/help desk team are quick to respond. Review collected by and hosted on G2.com.

System appears quite dated in comparison to other systems that are available. Limited options in terms of home page layout. Doesn't have the wow factor of other intranet's available on the market. Review collected by and hosted on G2.com.

Speed with which we were able to build the site

The framework that it sits on which allows for information to be added in a eye catching format

The level of data which you are able to gain from it Review collected by and hosted on G2.com.

Nothing specific to mention - whilst the Hub is an intranet site, it worked for us as an extranet site. Review collected by and hosted on G2.com.