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Hub Intranet Reviews & Product Details - Page 3

Hub Intranet Overview

What is Hub Intranet?

Rethink your new intranet with Hub. Wave goodbye to clunky comms & directories, reduce the email noise & say hello to your new digital workplace, where your employees feel connected, valued and heard. The Hub has been designed with HR, Marketing & Comms teams in mind, and is super easy-to-use and manage, with branding and features that are completely tailored to meet your needs. HUB is the first and only intranet provider championing sustainability. Our intranet is on low-carbon servers powered by renewable energy, and we've partnered with reforestation charity One Tree Planted to plant 50 trees for every HUB sold, supporting community-based reforestation projects helping marginalised communities. Your employees are at the heart of your company culture, and the Hub gives you every feature and integration as standard to help you drive employee engagement, deliver better internal comms, unlock new levels of efficiency, monitor and boost wellbeing, and create an intranet that employees feel is truly theirs. Our award winning intranet is transforming employee comms in 50+ countries, and Hub is rated the #3 best UK intranet & Top 10 worldwide for SMEs. Leading brands like Legal & General, Nikon and Dominos all use the Hub to deliver better internal comms and knowledge management. Enjoy a wealth of features straight out-of-the-box, including News, People Directory, Polls, Surveys, Forms, Search, Sharepoint integration, Single Sign-On, etc. Plus our multi-site capabilities and smart tagging features help take your Hub to the next level, where you can customise the branding, content and entire intranet experience for different users, ensuring you're always delivering relevant content to the right people. Discover a wealth of intelligent data gathering features perfect for HR and Compliance, making paper surveys and Excel forms a thing of the past. Create online forms with smart workflows that allow you to gather, manage, assign and update any information that's submitted, plus Must Read notifications allow you to effortlessly manage and track mandatory content on your intranet. Want to make sure your Hub is hitting the mark? We have 20+ Management Reports that let you easily track site usage, user activity and engagement, giving you valuable insights into how your employees interact with your intranet content. With free ongoing support, secure Google Cloud hosting, and personalised 1-2-1 onboarding with our dedicated team, we're there every step of the way to make your Hub a success. See the Hub in action: https://www.hub.pancentric.com/intranet-demo

Hub Intranet Details
Product Website
Languages Supported
Czech, Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
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Product Description

The Hub is a social intranet, secure portal and collaboration platform designed for teams, businesses and communities of all shapes and sizes.

How do you position yourself against your competitors?

We believe in the power of together.
Our goal is to bring your teams and your technology together in one central space that empowers everyone to feel connected and part of a wider community. And the way we do that, is together. We'll work closely with you every step of the way, throughout your demo, free trial period, onboarding, launch and beyond, where our team are always there to show you how to achieve your goals and maximise the potential of your Hub.

Unlike other providers, we don't believe in charging you more to unlock new or better features.
We believe you should get every feature and every integration as standard - so that's what we do! Plus, we automatically upgrade you whenever we release a new or enhanced feature or integration, so you're always on the latest and greatest version, with every tool at your disposal to make your intranet shine.


Seller Details
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,287 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Description

We are a digital agency that uses customer-led design and best-in-class tech to help clients realise their ambitions faster with more certainty. We work cross-sector but our sweet-spot is digital insurance. Digital innovation and transformation services include service design, experience design and custom building of websites, portals and web applications. We also have a suite of software products including Go-Insur, an insurance quote & buy solution. We are award-winning with multiple RAR, BIMA and insurance industry awards to our name. Our clients include global brands across insurance, financial services, property, leisure and tourism. CMS technoligies include Sitecore, Umbraco, Python/Django.


Clare W.
CW
Overview Provided by:
Digital and Product Marketing Manager at Pancentric Digital

Recent Hub Intranet Reviews

Sarah W.
SW
Sarah W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Hub re brand"
It is essential in any business, particularly for our type of business. It offers several benefits to organisation's, enhancing communication, prod...
DM
Dragan M.Mid-Market (51-1000 emp.)
5.0 out of 5
"My experience with The Hub has been absolutely fantastic!"
I really appreciate how helpful and supportive the team at The Hub were; anytime we needed any sort of assistance they were there immediately. The ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to navigate Intranet that allows us to present information clearly"
The search function makes navigation simple
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Hub Intranet Media

Hub Intranet Demo - HUB Intranet
Responsive intranet solution, accessible on any device
Hub Intranet Demo - Departments
Create a custom hierarchy of folders to store your information and resources.
Hub Intranet Demo - HR Zone
Create dedicated areas for specific department or group resources, with useful, relevant links and supporting information
Hub Intranet Demo - Employee Engagement and Wellbeing
Polls and Surveys help you gauge engagement and wellbeing, while Kudos Sharing tools help bolster team collaboration and morale
Hub Intranet Demo - Contact Directory
Find people with ease in your Contacts Directory, with Personal Profile pop-ups.
Hub Intranet Demo - News Feed
Get the latest news in your News Feed, with Channels to organise and target your content to different audiences.
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives
Play Hub Intranet Video
Play Hub Intranet Video

Official Downloads

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88 Hub Intranet Reviews

4.5 out of 5
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88 Hub Intranet Reviews
4.5 out of 5
88 Hub Intranet Reviews
4.5 out of 5

Hub Intranet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Hub IntranetQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

Great support is available very quickly when we have any queries. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Some elements can be tricky to understand at the beginning, but with a bit of practice and helpful support it becomes easier. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It is providing a very user-friendly and professional looking space for us to share important douments and information with staff, so that these don;t have to be shared by email. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Wonderful to hear you're had such a great experience with our HUB support team. We pride ourselves on always delivering the best service to our customers, so we're pleased you've found our advice has enabled you to become more self-sufficient. Thank you!

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hub Intranet?

The search function makes navigation simple Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Creating some aspects of it, such as containers, can be slightly time-consuming Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

As a franchise company, Hub allows us to share information, resources and communicate efficiently and effectively Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Thanks for your feedback - we're really pleased to hear Hub is empowering your franchise to work more efficiently and effectively!

Thank you also for your feedback regarding containers - we're actually reviewing container development at the moment, and hoping to completely revamp how containers work, to make them more user friendly - watch this space!

MV
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

The hub is easy to use. It is also good to maintain. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Nothing to dislike at the moment. All fine. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

We have colleagues all over the world. The hub makes it possible to streamline processes, but also to share nice cultural pictures. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

It's great to hear that Hub Intranet is meeting your needs and enabling you to connect with colleagues globally. Thank you for sharing your positive experience!

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

How you can quickly build and add content Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

It can be very limiting in terms of the look and feel. You're kind of stuck with the 3 column layout and if you do more of a custom page layout its tricky to keep that in keeping with the rest of the site. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

We use it as a client portal and knowledge base for our clients. Its essentially used like a document management system where its just a repository of lots of useful information and brouchures that our clients can access. I would say we don't use it for its intended use case which is centered on an internal HR system so that's why perhaps it's not been a great fit for us. However, it has been and quick and cost effective way to get something decent up and running. Review collected by and hosted on G2.com.

AS
Digital Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Hub Intranet?

- Engaging visuals

- Easy to navigate through all the columns

- Easy to manage / update articles

- Excellent support from the Hub especially John

- Great RSS feature to pull through job ads / latest blogs Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

- We would like the container to be improved with ease of use. It's quite clunky at the moment. For example, the accordian container can't give a direct link to a specific article.

- The ability to auto crop the picture instead of manually resizing it. It happens every time just before we publish the article.

- Could we have the option to do a survey? At the moment it's 'Poll' only and we have to create a form instead if we wanted to do a survey. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

- Quick and instant communication to staff that aren't as boring as email

- A great staff directory to find out about colleagues

- Headlines News / Upcoming Events / Who's in the Media / Celebrations - bringing everyone together! Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Always a pleasure to hear when someone has a great user experience with the Hub. Thank you Anh for your great feedback!

Regarding your suggestion on auto cropping to the image si]ze, that's a great suggestion, and I'll pass it on.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

The Hub has totally changed the way we communicate with our franchise network. It is fantastic to have all of our resources in one place and everything is easy to locate. It is a platform which encourages collaboration and communication and we have received some great feedback from our franchisees on the platform. We really like the flexibility to adapt and develop the platform as we grow. The pancentric team have been so helpful and we really value their support and input. It has exceeded our expectations. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The notifications took a while for us to refine but this is working fine now. Some additional design layouts would be beneficial, this is based on a specific user case we had, but we have come up with a work around. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

One place to store documents and resources, chat forum, news updates, directory, polls and training Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Wow! We're thrilled to hear how much the Hub has transformed your franchise and the way you communicate with your franchisees!

At its heart, the Hub is all about connect people and resources into one central space, so it's wonderful to hear when the platform helps a business bring its network together to deliver not only a better service for your franchisees, but also build a community so they feel part of something greater than their own individual franchise.

Thank you so much for the wonderful feedback!

SV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

The Hub is clearly and logically laid out, making it easy to use. The search bar is especially useful for finding any more specific documents. Customer service is also great! Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Sometimes there can be mutliple steps to add things into posts e.g., accordians or picture libraries. This is not difficult once you know how it is done but can add extra steps/ time. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

It has collated a number of resources and materials into one, easily accessible place. The chat forum clears up emails for members of our network, and allows individuals to reply to threads relevant to them. Easy to send out mass coms to certain groups within the business. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Fantastic feedback - thank you Saffron. Always lovely to hear when Hub has helped streamline the internal comms of an organisation.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

Our team of content creators have adopted the intranet software quickly - it is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

The content on each page does not take up enough of the space, leaving a large area of wasted space. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Having one source for all info has been invaluable - now when someone asks where something is, it's searchable, or we can send a link to the content they need. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Always wonderful to hear the love for our Customer Support team! Thank you for your feedback. Really pleased your content creators have found the Hub really easy to use, and that its allowed you to create a central knowledge base that's become invaluable.

Thank you also for your comments on the 'wasted space' around your Hub content. We're currently in the process of developing a full screen width layout to the Hub, which will see that 'wasted space' become better utilised, giving you more options for displaying your content. It's a big build, but we're hoping to launch this in 2024 - so watch this space!

Verified User in Business Supplies and Equipment
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Hub Intranet?

Easy to use. Customer services/help desk team are quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

System appears quite dated in comparison to other systems that are available. Limited options in terms of home page layout. Doesn't have the wow factor of other intranet's available on the market. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Centralising communications. Acting as a resource and portal for other HR systems. Sharing company wide communications. Capturing feedback from employees to create two way dialogue. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi - thank you for leaving your feedback about the Hub, much appreciated.

Really glad to hear you're finding the Hub easy to use, and our Customer Support team so responsive - these are two things we pride ourselves on here, as we always aim to deliver the best possible solution and service to our customers.

With that in mind, we're sorry to hear you feel the frontend of the Hub looks slightly dated. We're currently in the process of revamping the user interface to make it look much slicker, so hopefully when that's launched you'll find your Hub homepage has more of a 'wow factor'. The Hub already has a lot of design flexibility for implementing your own background imagery and header images, and many of our customers have managed to cleverly use this, as well as some uniquely designed homepage containers, to make their Hub homepages look super cool and unique- which has certainly helped with their user engagement.

If you wanted to have a chat with our team about how you can 'jazzing up' the homepage of your Hub, we'd be more than happy to show you some tips and tricks that'll give your Hub the 'wow factor', using the tools already on your intranet. We could also show you what other Hub customers have introduced on their Hubs, to showcase some clever and cool design elements, which you can incorporate on your own Hub.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Hub Intranet?

Speed with which we were able to build the site

The framework that it sits on which allows for information to be added in a eye catching format

The level of data which you are able to gain from it Review collected by and hosted on G2.com.

What do you dislike about Hub Intranet?

Nothing specific to mention - whilst the Hub is an intranet site, it worked for us as an extranet site. Review collected by and hosted on G2.com.

What problems is Hub Intranet solving and how is that benefiting you?

Helping us bring together content and guidance for end users in one place to allot them to navigate and search for other information to maintain their support. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub Intranet

Hi there - thank you for giving your feedback on your Hub experience. One of the things we pride ourselves on is our speed of launching, so super happy to hear we were able to deliver your organisation a new intranet rapidly. Enjoy using!