Hub Intranet Pros and Cons

the homepage is fully customisable which is great as can change the look and style very easily which includes the theme and style of the whole hub! implementing a new theme on the hub is quick and easy to do.

Creating more then one community on the hub has been very helpful for the business as we have created training specfic communities among others.

We try and get our team to log on daily but this isn't always the case so the feature to be able to alert the team via email when a new post goes out is very helpful.

The customer support is amazing! always get a response quickly to any querie or sometimes an idea if the system can not do what i am trying to do. can't fault the help and support at all. Review collected by and hosted on G2.com.

The fact you are limited in using the full width of the screen available, the themes are more portrait format over landscape which means people have to scroll to see all the content, which i know a lot do not do, so we have to plan our homepage so key into is at the top as the items we place lower down are not really used or engaged with.

Trying to make the content on a news post engaging is difficult as mainly basic editing options available over something a bit more creative, and formatting is tricky as stuff moves of its own accord sometimes!

To create a news post which contains a form or poll or other item you have to exit out of editing the content to a different section create the form/poll then edit the news post again and add the poll you have created instead of being able to create from within the editor.

Would like to be able to have more control over the email format that goes out for a news post as currently the small image and heading are not catching the attention of our team so we are having to send out additional emails so those that can't log onto the hub daily (Drivers etc...) can still get all the information via an email they can easily view and read. Review collected by and hosted on G2.com.

The form and assessment builders are excellent and allow you to create some very engaging and interactive content. The hub allows you to move any word doc/excel forms etc onto your site and keeps track of submissions effectively. There is an excellent variety of containers that can be used to fit most needs. The team at Pancentric appear to update this quite often with various improvements which is useful. We very easily integrated the product into our workflows and staff has found using it to be straight forward and enjoyable. Review collected by and hosted on G2.com.

The copy box when creating pages can be somewhat limiting at times. It doesn't act well with images. Increasing the capability of the copy box by siphoning off some of the better features from Word might be useful. I also would like it if forms could have conditional questioning - e.g. the following questions can be different depending on the answer you gave to a previous question. Review collected by and hosted on G2.com.

We have been using the Hub for nearly a year now and in that time it has become an integral tool for all internal communications. It has allowed us to communicate a variety of content, ask for engagement through surveys and has been the cornerstone for building a community across the Group.

We recently asked for additional support in training 'super administrators' and Pancentric delivered these sessions in an easy to understand format which allowed key staff to take ownership of their sections of the Hub. Review collected by and hosted on G2.com.

We are very happy with our intranet. Perhaps a more insightful email platform that provided analytics for granular comms might be a useful addition. Review collected by and hosted on G2.com.

The site is really intuitive, the training was excellent and it provides the perfect tool for our organisations needs. From our first contact the service has been first class, Martin has been so helpful and a pleasure to work with Review collected by and hosted on G2.com.

Nothing really, it would be good to be able to add attachments to emails sent in the Group function Review collected by and hosted on G2.com.

An easy way to keep track of work news and access information. I use it every day for various things. Review collected by and hosted on G2.com.

There is nothing that I dislike about it Review collected by and hosted on G2.com.

The site helps our staff connect and we get good feedback on the design of the site and the content.

The intranet team also feel it's easy to use with self-explanatory ways of working. Review collected by and hosted on G2.com.

We'd like to see the ability use more of the screen space available to use. Review collected by and hosted on G2.com.

the flexibility to issue & control compliance related documents Review collected by and hosted on G2.com.

Nothing so far. All that has been asked for is in place c/w background guidance and support if needed Review collected by and hosted on G2.com.

The Hub was very easy and fast to set up. The support to create content was great and we quickly learned how to develop the content. It had a number of features that we were looking for - integration of Youtube video, "Must Reads", user tracking, etc. We have had terrific uptake from our staff and it has become the landing page for staff for all important corporate information. Review collected by and hosted on G2.com.

We haven't found any weaknesses within the system that restricts any of our developments. Review collected by and hosted on G2.com.

It's designed easily to share information with ease and is easy to navigate round. Review collected by and hosted on G2.com.

I don't think there is anything to dislike about the site. Review collected by and hosted on G2.com.

All staff have their own login and are able to retrieve the information any time. Review collected by and hosted on G2.com.

Still learning how the notifications work and how to layout the information so it's easy for staff to find. Review collected by and hosted on G2.com.