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HotSchedules Reviews & Product Details - Page 3

HotSchedules Overview

What is HotSchedules?

HotSchedules is the restaurant and hospitality industry’s leading employee scheduling solution because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up, or release shifts in the mobile app with one click. Work-life balance is easily managed with automatic shift pick-ups when you want more hours, and time off requests for when you don’t. Calendar sync, notifications and messaging keep teams connected and up to date on schedule changes. Managers appreciate the time savings when building schedules and one-click approvals for shift changes. The labor forecasting and compliance management features help managers control costs and minimize compliance risk. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. HotSchedules is part of a complete Workforce Management solution powered by the Fourth Intelligence platform. Additional modules include: Time & Attendance - Process payroll quickly and accurately with our integrated app for generating aggregated punch data while flagging exceptions for missing breaks, overtime, and more. Keep payroll compliant with special pay calculations for meals, breaks, and predictive scheduling. Additional savings are realized when adding the WebClock option for geofencing and overtime and missed clock-in alerts. LogBook - Based on the gold standard Manager’s Redbook, our digital LogBook eliminates the endless back and forth communications with consolidated shift notes, task lists, messages, and more. Communicate critical information between shifts and assign tasks right from your phone improving employee performance, and accountability. Labor Forecasting - Save money and improve experiences at the same time through smarter scheduling. Managers maintain higher accuracy between forecasted, scheduled, budgeted, and actual hours with our next-level forecasting solution. Earned Wage Access/On-Demand Pay – Fuego is an on-demand pay app exclusively available to HotSchedule users. One of the most requested benefits in 2023, employers who adopt EWA will not only help alleviate financial strain on low-income and non-tipped employees, but experience a 20-40% increase in retention, a decreased in dropped shifts, and can eliminate the use of paper checks—all at no additional cost. Reporting & Analytics - Our complete reporting and analytics solution reveals operational insights by consolidating scheduling, time and attendance, labor forecasting, and POS data in one place. Out-of-the-box dashboards reveal aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

HotSchedules Details
Languages Supported
English, Portuguese, Spanish
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Product Description

Restaurant and hospitality-specific technology, services, and analytics to manage your workforce and inventory.


Seller Details
Seller
Fourth
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
912 employees on LinkedIn®

JS
Overview Provided by:

Recent HotSchedules Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great Schedule system for restaurants"
The shortcuts and the ease of use in creating schedules and trends
KM
Kris M.Enterprise (> 1000 emp.)
5.0 out of 5
"Hotschedules Review"
Fantastic program for Crewmember scheduling
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best program out there"
User friendly. Mobile app available, saves a ton of time
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HotSchedules Media

HotSchedules Demo - Mobile Scheduling
HotSchedules' mobile app keeps over 3 million hospitality workers engaged with their schedule and team every day.
HotSchedules Demo - Time and Attendance
Get integrated Time & Attendance with a WebClock option. Control costs, maintain compliance, and process payroll faster.
HotSchedules Demo - LogBook
Put an end to the endless emails and crazy back-and-forth with a centralized, mobile communication logbook.
HotSchedules Demo - Task Management
Take the guesswork out of getting things done. Driver higher performance, guest satisfaction, and team accountability with the industry's best checklists.
HotSchedules Demo - Labor Forecasting Dashboard
Schedule labor according to forecasted demand. Learn how to eliminate scheduling inefficiencies, optimize employee productivity, reduce costs, and maximize revenue.
HotSchedules Demo - Earned Wage Access
Receive more applicants and retain your talent by giving employees a choice to access wages they’ve already earned, all at zero cost to the employer. 95% of employees prefer working for employers who offer EWA and 79% would be willing to switch employers for EWA.
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Video Reviews

104 HotSchedules Reviews

4.3 out of 5
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104 HotSchedules Reviews
4.3 out of 5
104 HotSchedules Reviews
4.3 out of 5

HotSchedules Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HotSchedulesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

HotSchedules is very organized and accessible at any time. It shows my scheduled days to work, time off, my availability, messages from co-workers, and any work announcements. I have never had an issue with it not loading because of a lack of internet service or wifi. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

The only problem I have had with HotSchedules is that sometimes it doesn't line p with other peoples' schedules. It might not show me someone else's schedule correctly but it has never interfered with my schedule. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Use it, very simple and easy. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

I always know when i have to be at work so I have never been late to work. HotSchedules is helpful because it is much easier to upload everyone's schedule to an app rather than email everyone individually. Review collected by and hosted on G2.com.

Dana P.
DP
Server
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

I like HotSchedules because it is easy to maneuver. I found that it was updated often which made it easier to look at your schedule. I also liked that you were able to see the staff and get in touch with other co-workers easily and see things such as their phone numbers and email addresses. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Sometimes the calendar function on the website looked messy. I found that it was much easier to navigate the app on my cell phone instead of logging in to my computer. Also, the app cost money and the website is free. But the website isn't always as convenient to log into. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Keep updating as times change to make it easier for employees to navigate and check their schedules. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

I realized that HotSchedules was more convenient to use to check my schedule than looking at a piece of paper posted to a corkboard like I used to do at my old job. It was always accessible and like I said before, it was updated often to make it more sleek and appealing to look at. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

Working a job during school is hard in its own, but it becomes even more taxing when the way you get your schedule is complicated or last minute. However, with HotSchedules, I have my schedule in the tip of my fingers at all times. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

There isn't too much I dislike, but I would like to be able to see other people's schedules in a way that is simpler. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

I would recommend it to anyone! It is great for all types of work environments! Hospitality, business, human resources, and so on! Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

The biggest benefit I've realized is the way that you can have your schedule anywhere, anytime. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

I like how easy it is to communicate with your team (it features messaging) and it is simple to show your availability. I also like how it shows the contact information for all of your team members. I also enjoy how you get both email and text notifications. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I wish that you could get email or text notifications for when someone releases their shift and it is available for pick-up. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Set up email and text notifications so you can be easily notified of when your shifts are assigned. You can also sign up to "auto-pickup" shifts. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

One problem is how there is no option to be notified whenever a shift is released. A benefit is the text updates, so I know when my shift is updated or scheduled. Review collected by and hosted on G2.com.

MR
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotSchedules?

ALL of our scheduling communication happens in one place and it’s amazing! Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

A little bit more customization would be great. Like color coding for different departments perhaps. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

We have eliminated complications while scheduling be requiring any and all correspondence regarding scheduling to be done through HotSchedules. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

I enjoy using HotSchedules because it allows me to easily see my schedule as well as the schedules of my coworkers. It is easy to trade shifts with other coworkers. I can ask off and change my availability with ease. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Overall, I really like HotSchedules. I have been using it for a little over a year, and have not had many problems with it. One thing I would like to see added in the future is a group message option between coworkers. Right now, the app allows you to send messages to individual coworkers. I believe that it would be helpful if I were able to send a message in a group chat of coworkers so we could all see each others thoughts and opinions. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

It is very user-friendly. I would recommend HotSchedules to any business considering using it as a way to get out schedules to their employees. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

HotSchedules has been extremely beneficial for the company I work with. Before HotSchedules, we received out weekly schedules via papers which were pinned to a bulletin board. Now, we are able to receive our schedules through the HotSchedules app, and we can check them at any time without having to physically be at the building near the bulletin board. It also has made it much easier to switch shifts with coworkers because you are able to see who is working/ not working on each day. Review collected by and hosted on G2.com.

AC
Server
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

I like how easy it is to maneuver through each day, and each task provided. I like how easy it is to communicate with coworkers through hot schedules. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Sometimes it crashes and logs me out without notice, but other than that no complaints Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

No advice- self explanatory Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

I am able to see my schedule, others schedules, and communicate with coworkers Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

Easy to see schedule and request time off Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I don’t like the messaging feature. Seems outdated. Sends too many emails.

I don’t like having to pay for the app. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Good but you have to pay for mobile app Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Easy to swap and release shifts Review collected by and hosted on G2.com.

Nikki B.
NB
Director of Human Resources & GEM
Restaurants
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

I like the amount of reports that's can be run. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I dislike the difficulty of having different users have different levels of access based on their professional level. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Do your research. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Scheduling and managing labor. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

HotSchedules is a user friendly scheduling program that makes it easy for a manager to receive requests, availability changes, create schedules for a variety of job codes, and print day to day copies as well as weekly copies for viewing. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I don’t care so much for the messaging aspect. I find it’s not necessary and very few employees actually use the function. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

The main benefit I have found is being able to print daily schedule reports to be able to confirm each employee has reported to work on time and is in the correct place. Review collected by and hosted on G2.com.