Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated HotSchedules Alternatives

HotSchedules Reviews & Product Details

Lyn M.
LM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HotSchedules?

Most helpful is ease of use! The program is intuitive, easy to use, and very user friendly for staff. I also love the effortless shift swap, approval, and roster features! Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I'm still working on figuring out the hours for employees as there seems to be a discrepancy, and I'm sure it's an easy fix that I haven't been able to dig into yet. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Just do it! Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Problems solved: ease of shift swapping, asking for time off, and managing potential overtime. It has definitely helped to streamline our labor costs. Review collected by and hosted on G2.com.

HotSchedules Overview

What is HotSchedules?

HotSchedules is the restaurant and hospitality industry’s leading employee scheduling solution because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up, or release shifts in the mobile app with one click. Work-life balance is easily managed with automatic shift pick-ups when you want more hours, and time off requests for when you don’t. Calendar sync, notifications and messaging keep teams connected and up to date on schedule changes. Managers appreciate the time savings when building schedules and one-click approvals for shift changes. The labor forecasting and compliance management features help managers control costs and minimize compliance risk. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. HotSchedules is part of a complete Workforce Management solution powered by the Fourth Intelligence platform. Additional modules include: Time & Attendance - Process payroll quickly and accurately with our integrated app for generating aggregated punch data while flagging exceptions for missing breaks, overtime, and more. Keep payroll compliant with special pay calculations for meals, breaks, and predictive scheduling. Additional savings are realized when adding the WebClock option for geofencing and overtime and missed clock-in alerts. LogBook - Based on the gold standard Manager’s Redbook, our digital LogBook eliminates the endless back and forth communications with consolidated shift notes, task lists, messages, and more. Communicate critical information between shifts and assign tasks right from your phone improving employee performance, and accountability. Labor Forecasting - Save money and improve experiences at the same time through smarter scheduling. Managers maintain higher accuracy between forecasted, scheduled, budgeted, and actual hours with our next-level forecasting solution. Earned Wage Access/On-Demand Pay – Fuego is an on-demand pay app exclusively available to HotSchedule users. One of the most requested benefits in 2023, employers who adopt EWA will not only help alleviate financial strain on low-income and non-tipped employees, but experience a 20-40% increase in retention, a decreased in dropped shifts, and can eliminate the use of paper checks—all at no additional cost. Reporting & Analytics - Our complete reporting and analytics solution reveals operational insights by consolidating scheduling, time and attendance, labor forecasting, and POS data in one place. Out-of-the-box dashboards reveal aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

HotSchedules Details
Languages Supported
English, Portuguese, Spanish
Show LessShow More
Product Description

Restaurant and hospitality-specific technology, services, and analytics to manage your workforce and inventory.


Seller Details
Seller
Fourth
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
912 employees on LinkedIn®

JS
Overview Provided by:

Recent HotSchedules Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great Schedule system for restaurants"
The shortcuts and the ease of use in creating schedules and trends
KM
Kris M.Enterprise (> 1000 emp.)
5.0 out of 5
"Hotschedules Review"
Fantastic program for Crewmember scheduling
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best program out there"
User friendly. Mobile app available, saves a ton of time
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HotSchedules Media

HotSchedules Demo - Mobile Scheduling
HotSchedules' mobile app keeps over 3 million hospitality workers engaged with their schedule and team every day.
HotSchedules Demo - Time and Attendance
Get integrated Time & Attendance with a WebClock option. Control costs, maintain compliance, and process payroll faster.
HotSchedules Demo - LogBook
Put an end to the endless emails and crazy back-and-forth with a centralized, mobile communication logbook.
HotSchedules Demo - Task Management
Take the guesswork out of getting things done. Driver higher performance, guest satisfaction, and team accountability with the industry's best checklists.
HotSchedules Demo - Labor Forecasting Dashboard
Schedule labor according to forecasted demand. Learn how to eliminate scheduling inefficiencies, optimize employee productivity, reduce costs, and maximize revenue.
HotSchedules Demo - Earned Wage Access
Receive more applicants and retain your talent by giving employees a choice to access wages they’ve already earned, all at zero cost to the employer. 95% of employees prefer working for employers who offer EWA and 79% would be willing to switch employers for EWA.
Answer a few questions to help the HotSchedules community
Have you used HotSchedules before?
Yes

Video Reviews

103 out of 104 Total Reviews for HotSchedules

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
103 out of 104 Total Reviews for HotSchedules
4.3 out of 5
103 out of 104 Total Reviews for HotSchedules
4.3 out of 5

HotSchedules Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HotSchedulesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about HotSchedules?

The shortcuts and the ease of use in creating schedules and trends Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Our restaurant was open, extended hours, and due to a shift in the programming. It caused some issues in labor analysis because close of day was set earlier than Our close Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Running schedules and labor management Review collected by and hosted on G2.com.

KM
Area Leader of Training
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

Fantastic program for Crewmember scheduling Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing I really don't like about the program. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Crewmember scheduling and forecasting Review collected by and hosted on G2.com.

MS
Client Services Supervisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

Fantastic way to keep all the staff schedules/time off organized. Also like the way the staff can swap schedules. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing really to dislike that I have found at this time. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

When someone needs to call out, they can have others pick up the shift, and the shift does not struggle by a call out or no show. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

User friendly. Mobile app available, saves a ton of time Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not much to dislike. Set up is difficult, but expected Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Schedule issues resolved, saves time, no missed shifts, lost papers, etc Review collected by and hosted on G2.com.

MJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HotSchedules?

Simplicity of design and operation. This functionality needs to be easy for a restaurateur to operate and they do this in spades. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I have yet to interact with a piece of the scheduling software that I have issues with. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Hot Schedules makes organizing staff information quite easy and reduces the time required to update and communicate with staff. Review collected by and hosted on G2.com.

DC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HotSchedules?

They are very responsive. My business requires problems to be reolved quickly and they are always in touch to assist. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

surprisingly none! I was able to get all my issues resolved quickly Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

If you are looking to control your expenses as well as have a powerful tool to allocate labor this is the solution for you! Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

Scheduling is the main issue as it related to controlling labor. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HotSchedules?

The ease of creating schedules and the ability to save time and money. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

How often the software is update, it feels like you have to constantly learn all over again. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

We are able to hold staff accountable, and we are able to lower our overtime by using the forecasting tools. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HotSchedules?

Point of Sale Sync, Swift Customer Service Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Could use stronger compliance tracking in regards to making sure your schedule accounts for local labor laws. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Sign up Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

How to forecast labor against projected sales

How to quickly communicate with employees

Scheduling has become a managerial task as opposed to administrative Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HotSchedules?

Associate and manager interface is flawless Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Logging in to various platforms seems tedious Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Have recommended HS to many colleagues for many years since first using it. Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

We are able to drill down our labor numbers, being a new business; this is paramount. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotSchedules?

It's so easy to send in my availability and message with my boss and colleagues. I also like how you can get text notifications when your shift has been assigned. I also like how you can see what other employees are working with you at the same time, as well as their contact information. Makes it very easy for shifts and communicating with other workers. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I don't like that the app costs money because it's inconvenient having to go on my laptop. Also the mobile interface could be better. There is also definitely a learning curve to the website and I wish it were more intuitive. I also wish you could receive notifications when someone drops their shift and there is one for pick up. Review collected by and hosted on G2.com.

Recommendations to others considering HotSchedules:

Download the mobile app if you can afford it and set up email notifications Review collected by and hosted on G2.com.

What problems is HotSchedules solving and how is that benefiting you?

It's super easy to send my availability to my boss and request time off. It's what we use for our scheduling and employee communications. Review collected by and hosted on G2.com.