Hopscotch Product Tours Pros and Cons

We started using hopscotch for user onboarding (vs a product tour we built) and immediately our onboarding completion rates jumped from ~15% to 40-50%. Literally overnight. The product is easy to use, super streamlined, and you can start instantly. They have an active, responsive support team and clearly care about their customers. Would highly recommend. Review collected by and hosted on G2.com.

They have a smaller feature set than other similar platforms Review collected by and hosted on G2.com.

- Super simple to implement and integrate.

- It removes the unnecessary bloat

- The user guide creation UX is very simple and truly no-code.

- The Hopscotch team is very responsive! Review collected by and hosted on G2.com.

- It may not have all the exact same features as some other platforms, but that's the whole point, it gets user guiding and onboarding right, in a very simple way Review collected by and hosted on G2.com.

The team is very fast to respond with help if you have any questions or trouble, they even added a feature to support multiple languages when I asked. It was easy to integrate with our product. The tours are easy to create, and add filters. Review collected by and hosted on G2.com.

I don't have any dislikes, the product does exactally what it says it can do and it's easy to use. Review collected by and hosted on G2.com.

visual, interactive product tours to help gain more and more customers to increase revenue for the company. Really helpful tool as a marketer. Handy in client calls. Review collected by and hosted on G2.com.

Probably the interface can be more strong like its competitors. Sometimes the platforms hangs. Other than that the product is really good and helps create interactive product tours. Review collected by and hosted on G2.com.

I started using Hopscotch for my tool, GrowthBar. We almost immediately saw a 5% increase in product adoption and 5% decrease in churn. We used simple product tours with videos and images. Customers reported higher satisfaction! Review collected by and hosted on G2.com.

I like everything about Hopscotch. I am excited for them to add additional features like announcement banners and additional reporting/analytics features. It's great! Review collected by and hosted on G2.com.