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Hopscotch Product Tours Reviews & Product Details

Hopscotch Product Tours Overview

What is Hopscotch Product Tours?

Convert more trials with Hopscotch's interactive product tours. Educate users about your product and guide them to becoming successful customers.

Hopscotch Product Tours Details
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Product Description

Convert more trials with Hopscotch's interactive product tours. Educate users about your product and guide them to becoming successful customers.


Seller Details
Seller
Hopscotch
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@hopscotch
10,524 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

CS
Overview Provided by:

Recent Hopscotch Product Tours Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Immediately increase onboarding success rates"
We started using hopscotch for user onboarding (vs a product tour we built) and immediately our onboarding completion rates jumped from ~15% to 40-...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Just the right bells and whistles"
- Super simple to implement and integrate. - It removes the unnecessary bloat - The user guide creation UX is very simple and truly no-code. - T...
Nolan S.
NS
Nolan S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great service, simple effective product for tours. Highly recommended"
The team is very fast to respond with help if you have any questions or trouble, they even added a feature to support multiple languages when I ask...
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Hopscotch Product Tours Media

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5 Hopscotch Product Tours Reviews

4.9 out of 5
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5 Hopscotch Product Tours Reviews
4.9 out of 5
5 Hopscotch Product Tours Reviews
4.9 out of 5

Hopscotch Product Tours Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hopscotch Product Tours?

We started using hopscotch for user onboarding (vs a product tour we built) and immediately our onboarding completion rates jumped from ~15% to 40-50%. Literally overnight. The product is easy to use, super streamlined, and you can start instantly. They have an active, responsive support team and clearly care about their customers. Would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Hopscotch Product Tours?

They have a smaller feature set than other similar platforms Review collected by and hosted on G2.com.

What problems is Hopscotch Product Tours solving and how is that benefiting you?

We have a PLG product and therefore need high self-onboarding success rates to grow our revenue. Hopscotch helps. It also allows us to tactically engage with existing users or new users from existing enterprise clients. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hopscotch Product Tours?

- Super simple to implement and integrate.

- It removes the unnecessary bloat

- The user guide creation UX is very simple and truly no-code.

- The Hopscotch team is very responsive! Review collected by and hosted on G2.com.

What do you dislike about Hopscotch Product Tours?

- It may not have all the exact same features as some other platforms, but that's the whole point, it gets user guiding and onboarding right, in a very simple way Review collected by and hosted on G2.com.

What problems is Hopscotch Product Tours solving and how is that benefiting you?

- Guided onboarding

- Nudges to guide feature adoption / conversion Review collected by and hosted on G2.com.

Nolan S.
NS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hopscotch Product Tours?

The team is very fast to respond with help if you have any questions or trouble, they even added a feature to support multiple languages when I asked. It was easy to integrate with our product. The tours are easy to create, and add filters. Review collected by and hosted on G2.com.

What do you dislike about Hopscotch Product Tours?

I don't have any dislikes, the product does exactally what it says it can do and it's easy to use. Review collected by and hosted on G2.com.

What problems is Hopscotch Product Tours solving and how is that benefiting you?

We are a small company that can't dedicate resources to iterate on product tours. So we can try out different things to see what works best, and give our users the support they need when they start using our procudt. Review collected by and hosted on G2.com.

Parimita T.
PT
Product Marketing Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Hopscotch Product Tours?

visual, interactive product tours to help gain more and more customers to increase revenue for the company. Really helpful tool as a marketer. Handy in client calls. Review collected by and hosted on G2.com.

What do you dislike about Hopscotch Product Tours?

Probably the interface can be more strong like its competitors. Sometimes the platforms hangs. Other than that the product is really good and helps create interactive product tours. Review collected by and hosted on G2.com.

What problems is Hopscotch Product Tours solving and how is that benefiting you?

Customer education. Visual representations create the maximum impact while talking to customers. Interactive product tours help say the value prop of the product to the client and gains trust. Review collected by and hosted on G2.com.

Mark S.
MS
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hopscotch Product Tours?

I started using Hopscotch for my tool, GrowthBar. We almost immediately saw a 5% increase in product adoption and 5% decrease in churn. We used simple product tours with videos and images. Customers reported higher satisfaction! Review collected by and hosted on G2.com.

What do you dislike about Hopscotch Product Tours?

I like everything about Hopscotch. I am excited for them to add additional features like announcement banners and additional reporting/analytics features. It's great! Review collected by and hosted on G2.com.

What problems is Hopscotch Product Tours solving and how is that benefiting you?

Churn Review collected by and hosted on G2.com.