HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (606)

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Reviews

HighLevel Reviews (606)

View 2 Video Reviews
4.6
607 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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AN
Small-Business (50 or fewer emp.)
"Bestestest"
What do you like best about HighLevel?

It's not overly complicated. Last platform I used you pretty much had to have a degree in it to use it. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It doesn't have all the features every company is looking for. BUT...they are always adding new and adjusting. They listen to what users/companies need/want. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that GHL is the best solution for your business. We’re committed to continuously improving your experience with HighLevel!

AN
"Its a very efficient tool that can help an organization. Love it."
What do you like best about HighLevel?

the entire personalized conversation and conversaion of every individual Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

the bounce rate and the disability to delete contacts Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for sharing your experience with HighLevel on G2! We're thrilled to hear that you've found the tool to be efficient and that it's helping streamline the workflow within your team. It’s great to know that the personalized conversation feature has stood out for you!

We also appreciate you highlighting areas for improvement, such as the bounce rate and the inability to delete contacts. We understand how these issues can impact your experience, and we want to assure you that we're always working on ways to enhance the platform's functionality. Your feedback is valuable as it helps guide us in improving HighLevel.

If you have any further insights or specific suggestions on how we can continue to improve, please don't hesitate to reach out. We're committed to providing the best possible experience for our users.

Thank you again for your support, and we're excited to continue helping your organization succeed with HighLevel!

Taylor S.
TS
Owner
Small-Business (50 or fewer emp.)
"Best platform for growing business out there."
What do you like best about HighLevel?

The amount of features and constant updates adding more all the time. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The learning curve on the backend, but it's so minor. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Taylor S., we truly appreciate your amazing feedback! It's great to hear that best platform for growing business out there.. We’re committed to continuously improving your experience with HighLevel!

AN
"white label agency and day after day High Level keeps showing their branding to our custiomers"
What do you like best about HighLevel?

White Label, software, ability to add new features fast Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

not truly white label software, this isn't nice after we spend money on it Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We've recently received feedback from a white label agency regarding a branding issue. The client mentioned that despite opting for the white-label version of the software, HighLevel continues to display its branding to their customers. This has been noted as a significant frustration, especially after they have invested in the platform.

While the client appreciates the software's capabilities, the ability to add new features quickly, and the overall CRM functionality, this branding visibility issue undermines their ability to fully white-label the experience. The client is expressing concern that HighLevel isn't truly offering a fully white-labeled solution, and they are dissatisfied that they are still seeing HighLevel branding, which affects their brand experience.

Action Needed:

Review of White Labeling Protocols: Double-check the white-labeling features and ensure that there are no instances of HighLevel branding appearing unexpectedly, either in the platform interface, emails, or communications with clients. If this is a known issue, communicating the solution and timeline for resolution would help maintain trust.

Transparent Communication: If the software isn't fully white-labeled in certain areas (for example, in places where external branding might still be visible), provide clear guidelines and explanations about this limitation.

Client Engagement: Reach out to the client to acknowledge their concern, explain any current limitations or updates to the white-labeling process, and offer solutions to mitigate the branding issue.

Addressing this issue promptly will help ensure better satisfaction and maintain the white-label promise for clients who rely on a seamless brand experience.

AN
"Very versatile product with multiple functions built in"
What do you like best about HighLevel?

It replaces multiple products in one - calendars, course hosting, CRM and emailing platforms Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Steep Learning curve - data stored in multiple places Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your thoughtful review and feedback! We're thrilled to hear that you appreciate the versatility of HighLevel and how it's helping streamline your processes by replacing multiple products. It's always great to hear that features like course hosting, CRM, and email integration are benefiting your business.

We also understand that the learning curve can feel steep at times, especially with so many powerful features available. We're continuously working on improving our resources to help ease that transition and make it easier for you to navigate the platform. Your feedback about data being stored in multiple places is valuable, and we'll make sure it gets passed along to our product team for further review.

If you need any additional support, feel free to reach out to our team, and we'll be happy to assist you in maximizing your experience with HighLevel.

Thanks again for sharing your insights!

AN
Small-Business (50 or fewer emp.)
"Best Software To Run A Business"
What do you like best about HighLevel?

The fact it has reduced the amount of software expenses my company has. And it does not nickel and dime you for every internal and external client users. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I have nothing that comes to mind at this time. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that GHL is an excellent tool for your business. We’re committed to continuously improving your experience with HighLevel!

AN
"my thoughts"
What do you like best about HighLevel?

complete control and all-in-one features Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

extra charges and pricing. the email setup is slightly confusing. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your thoughtful review! We're glad to hear you're enjoying the all-in-one features and the control HighLevel provides. We appreciate your feedback on pricing and email setup — we're actively working to simplify these areas. If you ever need help navigating the setup, our support team is here for you. Thanks again for being part of the HighLevel community!

Ronald L.
RL
"High Level is the GOAT all-in-one software for businesses."
What do you like best about HighLevel?

Community Driven Updates, Fast Releases, High Level Of Integration for Developers. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I feel like the task management services could be improved. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We're thrilled to hear you're enjoying the community-driven updates, fast release cycles, and the robust integration capabilities — we put a lot of effort into keeping things developer-friendly and future-focused.

We also appreciate your feedback on task management — you're absolutely right, and it's an area we're actively working to enhance. Your input helps shape what’s next, and we’ll be sure to share your thoughts with the product team.

Thanks again for being part of the HighLevel community!

AN
"Highlevel is High Level!"
What do you like best about HighLevel?

Having eveything in one place, socials, website, funnels... Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is so much, I feel like I ill never know everything. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your enthusiastic review — "Highlevel is High Level!" really made our team smile!

We’re thrilled to hear you’re enjoying the power of having everything in one place — from socials to websites and funnels — and that HighLevel is helping simplify the process of managing multiple businesses. That’s exactly what we designed it to do!

We completely understand your feeling about the platform having so much to explore — it’s a powerful toolset, and we’re always here to help you navigate it. Be sure to check out our Help Center, video tutorials, and live Zoom support sessions to get more out of the platform at your own pace.

Thanks again for being part of the HighLevel community — we’re excited to support your continued growth!

AN
"Incredible Platform!"
What do you like best about HighLevel?

I don't need any other platform to provide the services that I need. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There are so many functions that it can be confusing. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your feedback and for sharing your experience with us! We're thrilled to hear that HighLevel is helping you streamline so many aspects of your business, from website design to automation and social media management. Our goal is to provide a comprehensive platform that supports all your needs, and it's great to know it's meeting your expectations in those areas!

We completely understand that with such a wide range of features, it can sometimes feel overwhelming. We're always working on making the platform as intuitive as possible, and your feedback is invaluable in helping us improve. If you ever need assistance navigating any of the functions or have any questions, don’t hesitate to reach out to our support team—we’re here to help!

Thanks again for your support, and we’re excited to continue helping you grow your business!

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel