I like that I can easily go to a prospects website when I am researching them and HG Focus has the data right there of which technologies they use that I can engage with the prospect about. I also like the fact that I can mark a heart next to the technology that pertains to me so whenever I am in my crm it automatically lets me know without me having to go back to their website about the technology they are using. Review collected by and hosted on G2.com.
They only thing I dislike would be that I wished it said which versions of the technology they were using. Review collected by and hosted on G2.com.
Video Reviews
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423 out of 424 Total Reviews for HG Insights
Overall Review Sentiment for HG Insights
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What I like about HG Insights is that the platform is well structured for use especially for large businesses. It's simple to comprehend especially when finding company data making decision making a bit easier. Ease of integration, implementation, and customer support are smooth without any hassle. Review collected by and hosted on G2.com.
What I dislike about HG Insights is that, the pricing is quite high for an individua/user and a small business. Also, sometimes, the data generated seems oudated which can make it less trustwhorthy. Review collected by and hosted on G2.com.
It is a great tool and a great sugestion from the G2. It helped me with data and insights that improved my paid advertising campaign.It helped me structure better ads, sales funnels and sales script for my team. Having more filters would be even greater tool but so far it helped me generate more sales and create a better sales system. Review collected by and hosted on G2.com.
The book demo. I would like a book demo period without the need to talk to a sales team but set up an account and use it just to try it out and refer it to more poeple and coworkers who might need this tool. Review collected by and hosted on G2.com.
The platform is user-friendly with almost 15 minutes of learning curve to navigate and understanding of the tool. It is quite intuitive and has on the go quick onboarding training videos. I was literally expert in utilizing the tool within an hour. The implementation was relatively straightforward, and my colleagues were happy with speed of deployment. The sales onboarding personnel was very responsive and supportive. I accessed the platform three to four times a day to ensure the insights remain current and relevant for my ongoing pursuit. While my company did not integrate the features to its salesforce platform, the tool has ready to plug integration capabilities. Review collected by and hosted on G2.com.
Although HG Insights frequently updates its data, I felt that the insights on niche technologies or markets lag behind. If you are planning for a real niche targetted marketing campaign, I'd give 7 out of 10 for the tool.
I also felt that the customization options for dashboards and reports are limited. There should be flexibility for me to allow changing the list of fields while viewing the data. Review collected by and hosted on G2.com.
The company level data, including install base information is super helpful, and I like that it shows a level of frequency and timeframe related to the data collected. It's pretty easy to use, and super easy to get started. I've not yet had to use customer support so I cannot speak to that. There really isn't any integration for us since we use D365 as our CRM. I understand there is a workaround, but we are not yet using it. Review collected by and hosted on G2.com.
It's a shame they do not also incorporate the contact level details, but there are a ton of other tools for that. Also, I wish it were a bit less expensive, it's a big ticket item for a small organization. Review collected by and hosted on G2.com.
We are looking for the most comprehensive source for information about the technology already in place at our prospects to plan a more personalized 'first touch' with our strategic accounts. This is the best source we have found. Target list creation based on the expansive data set is also valuable. CSM team is responsive. Review collected by and hosted on G2.com.
Licensing model. We'd like to put the SaaS platform in the hands of more users but the licensing model doesn't support that. The export and integration feature with Salesforce arent' as powerful as seeing the data through the UX of the web experience. Review collected by and hosted on G2.com.
Granularity is the most valuable element of HG Insights for me. I like how specific I can make the filters in the opportunity generator and I like how deep I can drill into specific accounts in the company profiles. All of it is very easy to navigate as well. Review collected by and hosted on G2.com.
Exports of lists have been tough to narrow down the size. It would be helpful to know how much can be exported at a given time and to offer filter suggestions if a list is too big to export. Review collected by and hosted on G2.com.
The technographic data is unrivaled. This tool provides amazing detail on contracts and spend with every technology vendor you can imagine, and really helps us with TAM analysis, GTM strategies and helps our account teams understand where key displacement opportunities are. The standard company firmographics are also fantastic, revenue, employees, locations, etc. Its become our absolute source of truth for this information and territoty planning. Review collected by and hosted on G2.com.
There are some limitations when it comes to Public Sector and hierarchies. The SFDC integration is somewhat limiting in the ability to use the in-app widget/tab to display HGI data directly in SFDC, and the tool is very cost prohibitive to give all end users access to it. Review collected by and hosted on G2.com.
HG Insights is a great way to take a deeper dive into data to help generate sales plays for your organization. In addition, the customer service team at HG Insights is stellar! Quick, responsive, and great active listeners. Review collected by and hosted on G2.com.
This isn't a dislike, just feedback that I've received from a few clients when they receive the HG Insights report that the amount of data can be a bit overwhelming. Review collected by and hosted on G2.com.
The filtering and scoring capability to rank account targets and market analysis to track and react to trends. Review collected by and hosted on G2.com.
No good graphical interface for executive level charts and graphs Review collected by and hosted on G2.com.
Rich and meangful data. HG Insights data is one of the richest data set in the industry when it comes to the level of details of customer insights. Review collected by and hosted on G2.com.
There is nothing as such to be disliked. Though they are already improving their matching methods and clarity on hierarchies. Review collected by and hosted on G2.com.
