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HeyOrca Reviews & Product Details - Page 4

HeyOrca Overview

What is HeyOrca?

Finally, a social media management tool your team (and clients) will *actually* LOVE! HeyOrca is the social media scheduler that’s perfect for teams and agencies. Create, collaborate, and build communities all in one place. Our tool is powerful for marketers, simple for clients, and comes with unlimited users. (Yes, UNLIMITED users!) Visit us at www.heyorca.com

HeyOrca Details
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English
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Product Description

HeyOrca is a social media calendar that enables marketing agencies and their clients to seamlessly plan and approve social media content by providing a client facing interface and streamlining the approval process.


Seller Details
Seller
HeyOrca!
Year Founded
2015
HQ Location
St. John's
Twitter
@HeyOrca
3,690 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Description

HeyOrca is the social media scheduler that’s perfect for teams and agencies. Create, collaborate, and build communities all in one place. Our tool is powerful for marketers, simple for clients, and comes with unlimited users. #TakeBackYourDay


JT
Overview Provided by:

Recent HeyOrca Reviews

KC
Karl C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use"
We came to HeyOrca when our previous tool was withdrawed by its developer. We wanted something that was easy to use for a small but busy team. We w...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Simple and personalized experience"
I like the quick responses and engagement from the HeyOrca team! They seem really genuine and are always helpful I also like the simple overview f...
LH
Linh H.Small-Business (50 or fewer emp.)
5.0 out of 5
"HeyOrca is one of the best platform and community for social media managers!"
Besides the basic scheduling and posting feature, HeyOcra's share and approve content feature is unique and very handy. I also really like HeyO...
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HeyOrca Media

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Video Reviews

281 out of 282 Total Reviews for HeyOrca

4.8 out of 5
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281 out of 282 Total Reviews for HeyOrca
4.8 out of 5
281 out of 282 Total Reviews for HeyOrca
4.8 out of 5

HeyOrca Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HeyOrcaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeyOrca?

I would say it's simplicity. We needed a solution that could help us schedule social posts with a range of accompanying media. That's exactly what HeyOrca facilitates. The interface is simple and intuitive. There aren't many extra features, but we don't need them anyway. So I like the fact I'm paying for what I need and not a bunch of extra functionality that I wouldn't use. HeyOrca is also extremely well-priced. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Nothing especially. One issue I do run up against is that the platform always recommends that I post during a small selection of times. I'm not sure those are actually THE best times; only the times that have worked best for me in the past, based on a small sample size. So it would great if the platform encouraged me to post at other times and record the results, just so I could double check that the four and five star post times really are the best I can do. Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

The ability to schedule posts at the beginning of the week and all at once, rather than peacemeal. I simply don't have time to manually create and publish all the posts I want to on social media. Doing it all at once saves time and gives me a much clearer sense of what I'm publishing over the course of a week or month. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Robert! Thank you for your positive review and product feedback here. Best times to post is definitely something that we are continually looking to improve and right now, you are right, it is based on your past schedule! Thanks again for your feedback and we are really happy to have you as part of the pod!

DD
Bookkeeper
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeyOrca?

I am an audio-visual learner, so I love that I can visualize and plan our posts with many helpful features. HeyOrca and Canva are my go-to's. HeyOrca is VERY user-friendly, and I love that they have webinars, a youtube page, and a live chat. No need to dive into google or old articles; they've got you covered! As addressed in their live webinar today, they are ALWAYS using customer feedback to enhance the product for EVERYONE! I have seen the product grow over time. I recommend it to anyone trying to manage their social media page/s.

The approval status for posts is a great way to keep track. I love the feature of previewing desktop and mobile devices too! This feature makes it easy for the owner to see progress. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There are some limitations with posting certain things, but as mentioned previously, they are constantly making improvements. One thing specifically is tagging users. Most of the time, I tag the manufacturer of the product. I've even had some companies respond to my posts by doing so! Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

I am the only person who works as a social media handler, and i work in other departments. HeyOrca makes it easy to take notes, so I don't have to remember everything. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi Deanna! Thanks so much for your review! We love how you've continued to enjoy using HeyOrca over time and also love our free resources!

Thanks for your feedback surrounding tagging - we've made some improvements to how pages can be tagged so that you can find your page easier, even if you have spaces within your page name. If there is ever a page that you're having trouble tagging, I recommend checking out these troubleshooting tips: https://help.heyorca.com/en/articles/1806271-tagging-pages-social-accounts

Please reach out to our support team if you continue to see this happen and we'd be happy to help! :)

SC
Small-Business(50 or fewer emp.)
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Review source: Organic Review from User Profile
Incentivized Review
What do you like best about HeyOrca?

I love that HeyOrca is proactive and keeps up to date with industry standards. It's easy to use and our clients enjoy using it. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I find it frustrating that LinkedIn disconnects quite often and we have to reconnect the channel, but I appreciate this is down to LinkedIn and not necessarily HeyOrca. Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

As an agency, we work with many clients; therefore HeyOrca solves our social media management and reporting. We can more productive as we can schedule our clients social and we can also plan stories and reels, which is fantastic! Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you so much for your kind review Sadie!🙏 Reconnection of social accounts is unfortunately a reality that we have to deal with, but we are constantly looking for ways to make it easier for you and your team. Thank you again for being part of the pod! Lots of exciting things coming in 2023!

KR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeyOrca?

I enjoy the ability to manage all of my clients' accounts in one place. Collaboration is simple and the platform is not overly complicated for users. There is not much of a learning curve. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I wish HeyOrca iOS app was more robust and offered the same capabilities as their web platform. HeyOrca lacks some of the insights/dashboard features of other services, such as sentiment review, notifications of mentions/comments, etc.

Some of the integrations (Google Drive, Google Photos) are nice, but it requires you login and relink every time you open HeyOrca. Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

HeyOrca is helping me to keep organized with multiple clients' accounts. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Kolton!

Thanks for taking the time to share your thoughts about HeyOrca. We're glad that you're enjoying our platform!

We are working on a mobile app and it should be ready towards the end of the year!

Thank you again for choosing HeyOrca!

BS
Senior Social Media Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HeyOrca?

I have been using HeyOrca for over three years now, and I do not see myself switching platforms soon! They have the best customer service! Whenever there is an issue with the site, they are quick to address the problem and fix it. The platform format is user-friendly, so all clients and coworkers can easily create/review posts. I also love the calendar view for planning and the grid view for Instagram. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

When I started using HeyOrca, I thought they were slow to update to new features that made life as a social media manager easier. However, I would disagree with that now. Within the last year, HeyOrca has made an enormous change and are always on top of all the latest updates. They truly have made my job a breeze! Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

Sometimes technology fails and platforms crash, and HeyOrca is no exception. However, when they are notified that something happens to the platform or certain features aren't working, they are on top of fixing it. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Brianna, thank you so much for your review!

We're so glad you're enjoying the platform and that we're updating with features that are helping you with your workflow! :)

BL
Business Owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about HeyOrca?

I've had so many clients compliment my systems and always say how much they love feeling involved and in control of their content. It makes me look really good and has easily taken 2-3 hours of work away by simplifying scheduling after approval and sending manual posts directly to my phone. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Everything I dislike is API issues - I'm really happy I can schedule videos now and they were amazing allowing the choice for notifications or auto-scheduling. The hashtag feature could use some work since I dont love entering my saved hashtags manually - if you use a tool like flick its barely noticeable. Overall an amazing product! Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

I have always had a problem with client approval. I hated the Google sheet set up I had - it was horrific! This solved that issue and the issue of trying to schedule my post. Now its all in one, sleek platform

The other problem was my clients claiming they didn't change something or didn't approve something. Having the audit trail and comments per post (internal & external) keeps everyone accountable without having to go through version histories + emails. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you so much for your review and for being a part of the Pod, Briana - we're glad that HeyOrca is giving you back so much time!

SC
Senior Marketing Executive
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HeyOrca?

I love that HeyOrca keeps up to date with industry standards and best practices, always ensuring you introduce new features. I also like the help chat, as HeyOrca are quick to respond and always help! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Unfortunately, we find that LinkedIn disconnects quite often, so we do have to reconnect. We don't have this issue with the other platforms, but it happens frequently with LinkedIn. Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

HeyOrca solves a lot - it helps us manage our clients and time more efficiently. It's easy to use internally and our clients enjoy it. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Sadie!

Thanks for the awesome review of HeyOrca!

We're all about keeping up with industry standards and introducing new features, so we're glad to hear that you appreciate that. And it's great to know that our chat support has been quick and helpful.

We're sorry to hear that you've had some trouble with LinkedIn disconnecting. I know this has got to do with LinkedIn's updated API but we are looking into it.

.

Thanks again for your review!

DB
Social Media Ambassador
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeyOrca?

I love how user-friendly HeyOrca is! There are a variety of useful options including copying posts, grid view, comments, and approval system. It's saved me so much time as someone with both a 9-5 and a freelance business. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There's nothing I don't like about HeyOrca as a platform. The customer service is excellent! If anything, there can sometimes be bugs, but that's true for any content management platform. Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

HeyOrca is allowing people to repurpose and schedule content! There are so many social media platforms out there. As someone who works in social media management, maintaining my client's pages is challenging enough! HeyOrca allows me to keep my own profiles fed with content thanks to the ability to schedule and repurpose it to easily fit all of the platforms. I've saved so much time and am able to build my own business while keeping my steady job! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thanks so much for your review, Donovan!

We're so glad that HeyOrca is your favourite Content Manager, and that you love our customer support!

Thanks for being an amazing part of our Pod!

CK
Owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeyOrca?

I find that this platform works better than 3 of the others that I have tried. Allowing you to copy posts to different platforms, and very efficient when hiring social media management as you can mark the posts with "approved, dened or review" + leave comments to let the manager know what you would like done. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It can be a bit expensive especially if you are hiring your own social media management on top of this cost. However, the functionality makes it worth the money! Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

I have yet to use this feature, but being able to schedule Tiktoks & Instagram Reels will be super beneficial to me. I cant even remember the amount of times I have "drafted" a Reel on Instagram to be able to post it later - to open the app a couple of days later and it is gone. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you for your review, Chanel!

We're so happy you're enjoying the HeyOrca experience so far!

TM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HeyOrca?

There are a lot of great features which HeyOrca offers; my favorite is being able to schedule posts ahead of time and move them all around the calendar as I wish. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Unexpected glitches that the site experiences are resolved after a few hours. It happens, and it is understandable. :) Review collected by and hosted on G2.com.

What problems is HeyOrca solving and how is that benefiting you?

Site glitches hinder me from posting images sometimes. Additionally, I tried reaching out to the help center one time, but no one was available during that time. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thanks for your review Tanya! Thank you for understanding - glitches can happen but rest assured that our team are always keeping an eye out and responding to any glitch asap! Thanks again for being part of the pod!