Top Rated Herald Alternatives
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4.5 out of 5
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5.0 out of 5
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RL
Robert L.
Product Manager
Small-Business(50 or fewer emp.)
What do you like best about Herald?
It's very easy to submit insights usign the browser extension, and categorize it at the same time.
Every team member can now deep dive into user feedback: we also forward the insights to Slack. Review collected by and hosted on G2.com.
What do you dislike about Herald?
It's pricing is on the high end of the spectrum Review collected by and hosted on G2.com.
There are not enough reviews of Herald for G2 to provide buying insight. Below are some alternatives with more reviews:
1
SurveyMonkey
4.4
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SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
2
Birdeye
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Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
3
SurveySparrow
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SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
4
Dialpad Connect
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Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
5
LiveAgent
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LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
6
Glassbox
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Glassbox provides digital customer experience analytics for web and mobile
apps. Drive revenue, profitability & loyalty with optimized digital CX.
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Qualtrics Customer Experience
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With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
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Gryphon.ai
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Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.
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Forsta
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Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.
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Calabrio ONE
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Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
