Save to My Lists
Claimed
Claimed

Heartland Payments+ Reviews & Product Details

Chelsea H.
CH
Staff Accountant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

The part I like best about this software is that it is very user friendly. Our rep was very thorough when going over this program with us, which definitely made it easier on us when it was time to run payments.If there are ever any issues, a representative is available to help assist the problem (which is rare - have not experienced many - so far so good!). If you're looking for a great program to use, I highly recommend choosing this product! Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

The only part I do not like about Heartland payment, is that when a card has expired, you have to re-add the card in full if the security code has changed. This site only allows you to edit the name, address and expiration date. Thankfully, we do not have too many questions that we have to do this for, but it can be a hassle if needs to be done. Review collected by and hosted on G2.com.

Recommendations to others considering Heartland Payments+:

If you're looking for a program that has everything under one page, this is for you! Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

No problems so far, my company has enjoyed this software. One feature we love is when a customer's credit card is about to expire, it sends an email to the email address on file to let them know to update it. Review collected by and hosted on G2.com.

Heartland Payments+ Overview

What is Heartland Payments+?

Need to get in touch? Email our team at social@heartland.us

Heartland Payments+ Details
Show LessShow More
Product Description

Heartland turns more shoppers into buyers and processes payments securely and quickly.


Seller Details
Year Founded
1997
HQ Location
Edmond, OK
LinkedIn® Page
www.linkedin.com
4,675 employees on LinkedIn®

Olivia C.
OC
Overview Provided by:

Recent Heartland Payments+ Reviews

CL
Cathy L.Small-Business (50 or fewer emp.)
5.0 out of 5
"The system is very easy to use."
From a payment-receiving side, the system is easy to use. I can easily track payments made to us.
Karen S.
KS
Karen S.Small-Business (50 or fewer emp.)
4.5 out of 5
"User Friendly"
The payment system was user friendly and had someone available at all times for help if needed.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Experience"
I think probably the best part about Heartland is the customer service.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Heartland Payments+ Media

Answer a few questions to help the Heartland Payments+ community
Have you used Heartland Payments+ before?
Yes

11 out of 12 Total Reviews for Heartland Payments+

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
CL
HR Manager
Legal Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Heartland Payments+?

From a payment-receiving side, the system is easy to use. I can easily track payments made to us. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

So far, there is nothing to dislike. Everything works great. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Heartland is helping us with receiving payments. Review collected by and hosted on G2.com.

Karen S.
KS
Front Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Heartland Payments+?

The payment system was user friendly and had someone available at all times for help if needed. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

It was not integrated with our software at the time and it would have made it so much better. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Receiving and collecting payments Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Heartland Payments+?

I think probably the best part about Heartland is the customer service. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

I can't really think of anything that I dislike about Heartland. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Heartland is a very great solution for managing our voluntary benefits deductions. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

Payments come out fast; before I know it, I have collected over 200,000 for the day! Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

Chargebacks are too easy! I hate to get chargeback reports from them when the customer, per the contract, shouldn't have the ability to do it. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Once we moved the business to the US from London, it quickly became our go-to payment system with very few problems to collect money per our contracts. Review collected by and hosted on G2.com.

Levi R.
LR
Physical Therapy Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Heartland Payments+?

It’s simple to use and has always been reliable for me. It even lets you securely store the card numbers for frequent clients’ which makes things so much easier for both the client and clinic. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

Not sure if it has an app, but we only use it via the web, so that can have its own issues at no fault of Heartland. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

It allows us to safely take payments from our clients over the phone so we don’t have to be exposed to each other in these times of covid. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Heartland Payments+?

Heartland is a good alternative to an actual credit/debit card machine. It is easily accessible thru any device via the internet. It is secure and quick when needing to collect payments. The setup does not require much training or support. It is easy to navigate when needing to print receipt, cancel payment, or any other function needed. Multiple users can be logged on at the same time. It is portable, since you are not tied down to an actual machine. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

The only downfall to using heartland for payments as opposed to using an actual machine is that it requires data entry. This leaves room for error in copying off of the card. It also takes more time compared to simply entering a chip into a machine. Review collected by and hosted on G2.com.

Recommendations to others considering Heartland Payments+:

Recommended Product for internet passed payment setup. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Portable payments are able to be accepted throughout the whole office, I can take payments for patients in their room and make their experience more private and personal. Review collected by and hosted on G2.com.

Thita B.
TB
Pharmacist
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

1. Very easy set up, affordable, accurate and the cheapest rate to process credit card.

2. mobile. For the customer requiring delivery of the products its easy to get the payments without worry about the change to carry .

3. Send the reports of the direct deposit each month withe diff category of the credit cards used to make purchase.

4. no extra fees for the minimum amount.

You can swipe the card even for the purchase as little as 10 cents Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

1. inaccessible during weekend and holidays .

2. Mobile payment has little bit higher rate monthly. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Use everyday to collect payment during checkout.

also use the mobile device to collect the payments on the delivery thus reducing the risk of the theft. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

The online reports and statements are very easy to navigate and understand. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

Heartland customer service has been difficult to work with. They POS machine is antiquated. Review collected by and hosted on G2.com.

Recommendations to others considering Heartland Payments+:

We switched to a different company Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Many people pay with credit cards. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

Website is easy to use. Able to retrieve past payment easily. Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

I have not complaints about the Heartland website. Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

Quicker payments Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Heartland Payments+?

very easy to use very consumer driven product Review collected by and hosted on G2.com.

What do you dislike about Heartland Payments+?

at this time the product was great while we used it Review collected by and hosted on G2.com.

Recommendations to others considering Heartland Payments+:

consider it, rates are very competitive, simple to nativgate and tom implment Review collected by and hosted on G2.com.

What problems is Heartland Payments+ solving and how is that benefiting you?

ease of creating reports on payments Review collected by and hosted on G2.com.