HealthStream Learning Management System Pros and Cons

HealthStream offers a variety of products to fit our training needs regardless of clinical or non-clinical education needs. They are helpful and customer service is excellent. We have recently started to utilize their Spanish SQ courses for our non-clinical staff. This has been a game-changer for us since the language barrier had previously left us having to host live classes with this entire population. With the interaction and easy-to-use format of the modules, we simply have to assign the modules and automate reports to the course requestors. New products always come with a meeting with the Implementation team to ensure proper knowledge on using the product as well as a support specialist to track our progress and give us tips on best usage strategies. HealthStream has become a daily affair within the departments with many of them using the My Team page all day to keep track of employee progress. Over our term with HealthStream, we have built a culture of education and have been able to benefit from this every time that TJC visits. Highly recommend. Review collected by and hosted on G2.com.

We sometimes experience technical issues with our Analytic reports. Although they are receptive to our needs, it can take some time to resolve our Analytic reporting issues. Review collected by and hosted on G2.com.

HealthStream Learning Management System is easily accessible on any web-based device. This means our staff, who are spread between many buildings and settings, can access their learning content on their work computer, at home, or on a phone or ipad. This flexibility is valuable for staff and gives more opportunities for course completions. Additionally, our staff have access to a catalog of content that they can search and self-enroll in, not just access to course assignments. Review collected by and hosted on G2.com.

One issue with the HealthStream Learning Management System is that specialized content needs to be ordered and that sometimes causes a delay. When a staff member requests a specialty course or certification course, they are excited and want it immediately. It would be nice for employers to be able to purchase specialty items in a online checkout type of way, not having to go through a represenative who takes time to make quote, which sometimes delays the purchase a few days or more. Review collected by and hosted on G2.com.

One of the standout features is the ability for employees to self-enroll in courses relevant to their professional growth. This has empowered our team members to take charge of their own learning, contributing to a more motivated and skilled workforce. Review collected by and hosted on G2.com.

Sometimes it can be difficult to locate the area that contains the exact report you are looking for; however, you are able to create and customize the reports which is very helpful. Review collected by and hosted on G2.com.

Healthstream has been a game changer for our annual learning. We have easily been able to use their developed content for the majority of our needs, but it also makes it incredilby simple to create to create education as the need arises. Their implementation team is spectacular, especially on the performance management. Our employees use it frequently Review collected by and hosted on G2.com.

The community isn't always helpful, so sometimes difficult to navigate the system. But the customer service is phenomenal. Review collected by and hosted on G2.com.

It helps with LMS for training and documenting with ease and as well tracking for healthcare , clinical etc. Review collected by and hosted on G2.com.

Form my end this tool is very usefull and i think there is not any thing which I dislike Review collected by and hosted on G2.com.

Ease of use, ability to track others work Review collected by and hosted on G2.com.

Hard to find classes in catalog, catalog is not user friendly Review collected by and hosted on G2.com.

It's easy to access and use. All the tabs are straightforward. It's easy to access my previous training records and see when things expire. Review collected by and hosted on G2.com.

No downsides that I have encountered while using HealthStream. Review collected by and hosted on G2.com.

I really like the ability to pause the trainings I am doing and come back when time allows. I like that most trainings are yearly, versus more frequent. Review collected by and hosted on G2.com.

Some of the trainings seems pretty long and repetitive, which may be cumbersome and boring for staff that are busy. It is also a big complicated to use on the administrative side- lots of ins and outs and permissions that are needed to perform simple tasks. Review collected by and hosted on G2.com.

The time the platform saves in delivering education both for content we contract from them and for self-authored content. They are adding more and more wonderful products that amplify the admin and user experience. Review collected by and hosted on G2.com.

Customer service has been a struggle over the years, but we are seeing very strong strides to improve. Review collected by and hosted on G2.com.

Healthstream linking with our CPR database has been very useful to help keep staff up to date and to verify who has taken the online and practice part of ARC. Review collected by and hosted on G2.com.

There can be so many courses it can be difficult to find a specific course you are interested in. Review collected by and hosted on G2.com.