--- title: HealthJoy Reviews meta\_title: 'HealthJoy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how HealthJoy works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # HealthJoy Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HealthJoy but has limited features. Are you part of the HealthJoy team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HealthJoy is a first-of-its-kind benefits experience platform helping companies save money while improving employee satisfaction. Through personalized guidance and AI technology, we empower employees to better use and understand their benefits. Employees gain on-demand access to online medical consultations, live healthcare concierges, Rx savings, and much more. HealthJoy integrates a client’s existing benefits to deliver an employee their personalized benefits wallet. HealthJoy keeps employees engaged and educated year-round, meaning fewer questions for HR and a better employee benefits experience. JOY even handles personalized engagement campaigns to keep benefits top-of-mind. Using transparent pricing in every recommendation, HealthJoy is empowering employees to become healthcare shoppers and fundamentally changing the dynamics of healthcare. Implementing HealthJoy as the center of your benefits experience can quickly lead to impressive outcomes, including: • Lower healthcare costs • Increased benefits satisfaction • Consistent member experience year after year • Increased employee productivity • Reduction in benefits questions for HR • Stress-free healthcare experience Our benefits experience platform leads to higher employee satisfaction, increased cost containment, and fewer questions for HR. * * * Seller [HealthJoy](https://www.g2.com/sellers/healthjoy) Discussions [HealthJoy Community](https://www.g2.com/products/healthjoy/discuss) Languages Supported English, Spanish Overview by Rick Ramos Show More ## Top-Rated Alternatives [ ![Asure](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asure") Asure 4/5(391) ](https://www.g2.com/products/asure/reviews) [ ![Forma](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Forma") Forma 4.8/5(822) ](https://www.g2.com/products/formabenefits/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.5/5(6,884) ](https://www.g2.com/products/paycom/reviews) [ View All Alternatives ](https://www.g2.com/products/healthjoy/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) LW Leah W. HR/Benefits/Payroll Mid-Market (51-1000 emp.) 8/14/2024 "Our experience has been easy and seamless!" 5/5 What do you like best about HealthJoy? The most helpful thing about HealthJoy is having the digital wallet. We have a large part of our population that travels extensively. Trying to keep up with the various insurance cards is cumbersum. With HealthJoy's digital wallet all the info they need is at their fingertips. We also love the telehealth which allows for video health visits and the aide of JOY for helping our employees get answers they need all under one easy to use app. 10/10 would recommend a company use HealthJoy for their employees. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? I can't think of one thing. I don't dislike anything aout HealthJoy. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? Understanding benefits and easier utilization of benefits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sherry G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry G.") SG Sherry G. Benefits Administrator Mid-Market (51-1000 emp.) 8/14/2024 "As a company, we have had a great experience with HealthJoy as well, our employees have too." 4.5/5 What do you like best about HealthJoy? Saving money for the company and employees. It is easy to use, they do the work for the employee and the bills are simple. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? Nothing based on my experience. As for our employees, I have not heard one complaint. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? The outrageous cost of benefits and usage of those benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kaitlin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlin H.") KH Kaitlin H. Inside Sales Representative Mid-Market (51-1000 emp.) 9/13/2022 "Best benefits app I’ve used" 5/5 What do you like best about HealthJoy? Honestly that it actually works. Most of the benefits apps I've used are glitchy and are more frustrating than helpful. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? I wish it were easier to check the cost of a procedure/office visit prior to the visit. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? It's so easy to access your cards, check if a provider is in network, and connect with your provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jessica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica M.") JM Jessica M. Inside Sales Representative Mid-Market (51-1000 emp.) 9/13/2022 "New to HealthJoy but a fan" 4.5/5 What do you like best about HealthJoy? All of my benefits are in one place. They make it easy to take advantage of savings as well. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? It can be a little confusing when you first start using it. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? HealthJoy helps me keep track of my medical benefits in one convenient app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jonnie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonnie M.") JM Jonnie M. Benefits Manager Mid-Market (51-1000 emp.) 4/11/2022 "Fantastic addition to our benefits!" 5/5 What do you like best about HealthJoy? HealthJoy has so many great aspects and they are all at your fingertips. The project manager and dashboard made setup a breeze. I really appreciated all the sample communication they provided to help roll out the app. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? Not Applicable - I haven't found anything I dislike yet. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? It replaced our previous telehealth vendor. The service is free to our employees along with mental health counseling. We just rolled it out on February 1st and have already saved just a little over $14k. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christine A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine A.") CA Christine A. R Mid-Market (51-1000 emp.) 4/20/2021 "Vindictive, unprofessional, non-compliant" 0/5 What do you like best about HealthJoy? The idea of the services they claim to offer looks good on paper. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? They have vindictive employees. I've been denied access to benefits I pay for. I asked for a session because I needed prescription refills. They ask for pictures of the prescriptions BEFORE you able to book an appointment. I had 2 prescriptions, but I threw away the bottle for one of them. I noted this in the comments. Because I didn't have a picture, they canceled my appointment without explanation. Then, when I got an explanation, I had to start the process over and just ask for the one prescription I could take a picture of. Then, they canceled my appointment without any explanation again. I had to contact them to find out I didn't take a picture of the correct information on the bottle. There was absolutely no explanation of what needed to be in the picture when I sent it, so, at this point, I was frustrated with their lack of communication and instruction. Also, - why keep cancelling without explanation? Why not just tell me and give me a chance to give you what you need? Their customer service rep was so rude and vitriolic. She is truly a miserable human who looks for opportunities to make things difficult for the customer. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? No problems are being solved. HealthJoy is the problem. There are no benefits to dealing with vindictive, dishonest companies. HealthJoy has no business in the healthcare business. They should be dealing with something frivolous and non-essential. they are arrogant, vindictive and unprofessional. Review collected by and hosted on G2.com. Show More 5/24/2021 Current UserValidated ReviewerSource: Organic ![Lynn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynn C.") LC Lynn C. Director of Employee Development Mid-Market (51-1000 emp.) 11/11/2021 "The Value HealthJoy brings to your benefits" 5/5 What do you like best about HealthJoy? It holds all of your vital benefit information in one "easy to use" location! Review collected by and hosted on G2.com. What do you dislike about HealthJoy? The challenge of actually having our folks download the app! We are a texting environment - so email pushes fall on deaf ears. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? Word from our workforce is that the claim review is HUGE, as well as the concierge service of having HJ set up appointments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 10/27/2021 "As an HR professional, HealthJoy helps make my life easier" 5/5 What do you like best about HealthJoy? I love the customer service that I receive from HealthJoy - I have faith that I will always get an answer in a timely manner. Personally, HealthJoy has saved me over $4,000 reviewing the billing statements for my special needs son's medical diagnostics. They caught a coding error that I would have never caught and I am so grateful to have saved that extra money. I will forever sing the praises of HealthJoy and continue to tell my story to every new hire we onboard as I feel that strongly about their product. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? Can't really think of anything that I dislike - they are always innovating and bringing on new things! Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? When employees don't want to get on the phone and talk to a live person, we love chatting with Joy and it seems to be quicker in getting issues resolved! Review collected by and hosted on G2.com. Show More 10/27/2023 Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 9/11/2019 "Empowering people to control their own healthcare" 4.5/5 What do you like best about HealthJoy? HealthJoy does what very few platforms actually do - they empower people to make smarter decisions, in this case about a topic that is super confusing and overwhelming - healthcare. The platform integrates with employers' healthcare benefits, and through their app, employees can figure out pretty easily how to capitalize on the benefits being offered to them, while making smart financial decisions. Review collected by and hosted on G2.com. What do you dislike about HealthJoy? Because a lot of the recommendations from HealthJoy are data-driven, there is the potential to lose the human aspect and some nuances. But overall, i still really like the platform. Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? More than anything else, by empowering employees to make the best decisions for themselves, and by providing them the tool that empowers them, we have a better relationship with employees and we have employees who are taking control of their health. It's truly a win-win. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 3/4/2020 "awesome service - saves money, time, and employees love it." 5/5 What do you like best about HealthJoy? We like everything so far; cost, ease, support Review collected by and hosted on G2.com. What do you dislike about HealthJoy? only that more employees need to use, but that isn’t Healthjoy’s issue Review collected by and hosted on G2.com. Recommendations to others considering HealthJoy: use the reporting functionality Review collected by and hosted on G2.com. What problems is HealthJoy solving and how is that benefiting you? save on costs and down time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about HealthJoy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HealthJoy ](https://www.g2.com/products/healthjoy/discussions/new) GU Guest User What is HealthJoy used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-healthjoy-used-for) [ View all Discussions ](https://www.g2.com/products/healthjoy/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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