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HCL Commerce Reviews & Product Details - Page 4

HCL Commerce Overview

What is HCL Commerce?

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

HCL Commerce Details
Languages Supported
German, English, French, Gujarati, Italian, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified)
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Product Description

HCL Commerce allows your company to deliver a seamless, cross-channel shopping experience through relevant content, marketing and promotions.

How do you position yourself against your competitors?

HCL Commerce leverages more than 20 years of expertise, innovation, reliability and security to help you deliver the right experience to your customers at the right time. Whether you prefer on-premise or cloud-based platforms Watson Commerce combines the speed and customizability you need with proven artificial intelligence, so you can accelerate your commerce and differentiate your brand.


Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.


Caley I.
CI
Overview Provided by:
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Recent HCL Commerce Reviews

Rajat K.
RK
Rajat K.Enterprise (> 1000 emp.)
4.0 out of 5
"A techie fascinated by Products of HCL Commerce.."
I have used HCL Commerce cloud products and the way we can navitage from one feature to another helps a techie like me to fulfll the purpose of usi...
Aryan C.
AC
Aryan C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Its a great e-commerce solutions platform for small businesses"
The best part is the data analytics provided by the platform which helps in customer acquisition. Enterprise security provided is another plus poi...
Sreyasee B.
SB
Sreyasee B.Small-Business (50 or fewer emp.)
4.0 out of 5
"A very essential digital commerce solution platform"
The usability and ease of access for various e commerce solutions.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL Commerce Media

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Video Reviews

181 HCL Commerce Reviews

4.0 out of 5
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181 HCL Commerce Reviews
4.0 out of 5
181 HCL Commerce Reviews
4.0 out of 5

HCL Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

It provides the best flexible customization. Also, I love its ability to provide multichannel support. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I have faced difficulty with compatibility when upgrading to a new version. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

It works well even when the website traffic is huge. It also helps me to reach target customers. Review collected by and hosted on G2.com.

Aravind P.
AP
Senior Human Resources Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Faster product delivery and super customer service Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Routine delays based on surroundings and weather Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Currently there are no problems Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
CA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

The most helpful thing are the intuitive UI and great documentation. Integration with 3rd party library is super easy Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There are very few 3rd party integration option, thisthe biggest catch Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

HCL ecommerce is helpful in creating e-commerce platform faster for our clients Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Can be customizes to tailor fit needs of any businesses with various integration options. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Not easy to use & a beginner may feel overwhelmed with the amount of things going on. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Changed traditional platform to a modern on. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Performance, security & user reviews

security paramount in e commerce platforms , evaluate features of it measure it with HCl commerce is good. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Cost of ownership, integration challenges & resource intensity Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Security & performance of it Review collected by and hosted on G2.com.

Ram Krishna M.
RM
Virtual Customer Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HCL Commerce?

One of the standout features of HCL Commerce is its robust catalog management tools, which allow you to easily add, edit, and organize products in your online store. The platform also offers a range of payment and shipping options, making it easy for customers to purchase products from your store.

In addition to its e-commerce capabilities, HCL Commerce also offers a range of tools for customer relationship management, including support for customer segmentation and targeted marketing campaigns.

Overall, HCL Commerce is a powerful and feature-rich e-commerce platform that is well-suited for businesses of all sizes looking to sell products and services online. Its customization options and robust catalog management tools make it easy to create and manage a successful online store. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There are a few potential disadvantages to using HCL Commerce:

Complexity: HCL Commerce is a feature-rich platform with a wide range of tools and customization options. This can make it complex to set up and use, particularly for those who are not familiar with e-commerce platforms.

Cost: HCL Commerce is a paid platform, and the cost may be prohibitive for some businesses, particularly smaller organizations or those just starting out.

Limited integration options: While HCL Commerce does offer some integration options, it is limited compared to some other e-commerce platforms. This can make it difficult to seamlessly integrate the platform with other tools or systems that your business uses.

Limited customer support: Some users have reported limited customer support options with HCL Commerce, which can be frustrating if you encounter issues or have questions while using the platform.

Limited scalability: HCL Commerce is primarily geared towards large enterprises, and may not be as well-suited for smaller businesses or those with more modest e-commerce needs. This can limit its scalability for certain users. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

By using HCL Commerce, businesses can easily set up and manage an online store, allowing them to reach a wider audience and sell products and services beyond their physical location. The platform's customization options and branding tools allow businesses to create an online store that reflects their brand and meets the needs of their customers. Overall, HCL Commerce can help businesses expand their reach, increase sales, and improve their customer relationships through a comprehensive and easy-to-use e-commerce platform. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

HCL Commerce is fully integrated, so I don't need to worry about getting discrete software components from different vendors to somehow work together interoperably. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

It was somewhat challenging to customize my HCL Commerce setup, and the third-party marketplace for HCL Commerce modules is sorely lacking; if HCL Commerce doesn't support it, it basically can't be done. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

HCL Commerce allowed me to serve large numbers of customers at one time and to manage the logistics of figuring out which warehouse to pull their orders from, even during surge periods like the holidays. Review collected by and hosted on G2.com.

ShahZaib K.
SK
Car Driver
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about HCL Commerce?

* HCL Commerce offers a colossal measure of adaptability while supporting a vigorous combination structure. This permits us to incorporate with various unique administrative center frameworks over standard connection points and fits well with in an exceptionally perplexing multi organization B2B and B2C Enterprise. This capacity to incorporate with parts, for example, various complex outer frameworks and evaluating motors is critical. * HCL trade offers great help for worldwide associations running numerous stores, different specialty units supporting various dialects. * One of the critical benefits to HCL Commerce is that it carries a great deal of design to a venture as far as its current rich Commerce model. This implies that a great deal of the center item model is as of now characterized and known - The upside of this to a high volume, huge index destinations is that execution are more normalized than with different items making the recommendation more legitimate over the long haul. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Because of the great adaptability of the item, there is regularly more than one method for executing a component so care should be taken while broadening Commerce. * When under IBM, a few highlights were expostulated for incorporating with different items like OMS. HCL's guide anyway addresses this with center highlights being once again introduced in to the center item itself. * Earlier forms of the item utilized more seasoned advances like EJBs - These have anyway been supplanted when V9 was delivered in 2017 and V9.x keeps on addressing an adaptable current design Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

A need to replace our legacy eCom platforms to standardize and increased online channel across multiple business units, countries and markets Review collected by and hosted on G2.com.

Abdullah  A.
AA
Android Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Verified User in Apparel & Fashion
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about HCL Commerce?

Best fit for All ecommerce businesses from ent, large, medium to small scale. Steady performance Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Upgrade is a bit cumbersome, no proper technical support Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Goto ecommerce platform for all businesses, lot of improvements after HCL take over Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

different catalog with multiple stores, add to cart, search is good Review collected by and hosted on G2.com.