HCL Commerce Features
What are the features of HCL Commerce?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
Product Catalog
- Content Management
- Product Configuration
Order Process
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
Platform
- Security
- Admin Access Rights
- Cross Browser Support
- Performance and Reliability
Top Rated HCL Commerce Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
HCL Commerce Categories on G2
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Merchandising/Marketing
Storefront Design Tools | As reported in 84 HCL Commerce reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 77% (Based on 84 reviews) | |
Product Visualization | Ability to display and manage photos, 3D views, videos etc for each product This feature was mentioned in 84 HCL Commerce reviews. | 77% (Based on 84 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc 85 reviewers of HCL Commerce have provided feedback on this feature. | 79% (Based on 85 reviews) | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. 86 reviewers of HCL Commerce have provided feedback on this feature. | 80% (Based on 86 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. 80 reviewers of HCL Commerce have provided feedback on this feature. | 74% (Based on 80 reviews) | |
Product Reviews | Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products This feature was mentioned in 78 HCL Commerce reviews. | 78% (Based on 78 reviews) | |
SEO | As reported in 78 HCL Commerce reviews. Provides tools to drive traffic to pages via organic search | 82% (Based on 78 reviews) |
Product Catalog
Content Management | Ability to add/update products, product pricing, product information and other content included on eCommerce site. This feature was mentioned in 81 HCL Commerce reviews. | 81% (Based on 81 reviews) | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. This feature was mentioned in 85 HCL Commerce reviews. | 80% (Based on 85 reviews) | |
Product Search and Filtering | As reported in 78 HCL Commerce reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 79% (Based on 78 reviews) | |
Intangible Products | See feature definition | Based on 73 HCL Commerce reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 76% (Based on 73 reviews) |
Order Process
Checkout Process | See feature definition | Based on 88 HCL Commerce reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 82% (Based on 88 reviews) |
Shipping Options | As reported in 85 HCL Commerce reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 82% (Based on 85 reviews) | |
Tax Display and Processing | Based on 84 HCL Commerce reviews. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | 81% (Based on 84 reviews) | |
Payment Processing | Based on 83 HCL Commerce reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 83% (Based on 83 reviews) | |
Order Management | Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. 84 reviewers of HCL Commerce have provided feedback on this feature. | 80% (Based on 84 reviews) | |
Returns / Refunds | As reported in 80 HCL Commerce reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 80% (Based on 80 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. This feature was mentioned in 76 HCL Commerce reviews. | 84% (Based on 76 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 71 HCL Commerce reviews. | 84% (Based on 71 reviews) |
Multi-Channel Support
Omnichannel | As reported in 79 HCL Commerce reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 85% (Based on 79 reviews) | |
Mobile | Based on 73 HCL Commerce reviews. Features that enable customers to easily to shop for products using a mobile device. | 81% (Based on 73 reviews) | |
Social Commerce | Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. This feature was mentioned in 71 HCL Commerce reviews. | 83% (Based on 71 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 72 HCL Commerce reviews. | 82% (Based on 72 reviews) | |
Store Locator | As reported in 76 HCL Commerce reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS | 83% (Based on 76 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels This feature was mentioned in 71 HCL Commerce reviews. | 81% (Based on 71 reviews) | |
B2B | Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. 71 reviewers of HCL Commerce have provided feedback on this feature. | 82% (Based on 71 reviews) |
Platform
APIs | System provides well documented API's that can be used to integrate to any 3rd Party or internal system. 79 reviewers of HCL Commerce have provided feedback on this feature. | 80% (Based on 79 reviews) | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. This feature was mentioned in 81 HCL Commerce reviews. | 79% (Based on 81 reviews) | |
Integrations to Add-on Tools | Based on 77 HCL Commerce reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 80% (Based on 77 reviews) | |
User Management | Enables customers to update their own user information, settings and preferences. 80 reviewers of HCL Commerce have provided feedback on this feature. | 81% (Based on 80 reviews) | |
Reporting / Analytics | Based on 80 HCL Commerce reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 79% (Based on 80 reviews) | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks This feature was mentioned in 81 HCL Commerce reviews. | 83% (Based on 81 reviews) | |
Multi-Site Management | As reported in 76 HCL Commerce reviews. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | 82% (Based on 76 reviews) | |
Admin Access Rights | As reported in 83 HCL Commerce reviews. Provides ability to control editing rights by product category, geography etc. | 84% (Based on 83 reviews) | |
Test-to-Product Migration | Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site This feature was mentioned in 77 HCL Commerce reviews. | 81% (Based on 77 reviews) | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation This feature was mentioned in 78 HCL Commerce reviews. | 80% (Based on 78 reviews) | |
Cross Browser Support | As reported in 82 HCL Commerce reviews. Enables store or site to provide the same user experience in all browsers and browser versions. | 82% (Based on 82 reviews) | |
Performance and Reliability | Based on 86 HCL Commerce reviews. Software performs well and runs with minimal unscheduled downtime | 83% (Based on 86 reviews) |
Headless Commerce
Decoupling | Based on 30 HCL Commerce reviews. Ability to disconnect the front office from the back office of an e-commerce platform | 84% (Based on 30 reviews) | |
REST APIs | Based on 31 HCL Commerce reviews. Provide APIs that allow for interaction with RESTful web services | 83% (Based on 31 reviews) | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end 31 reviewers of HCL Commerce have provided feedback on this feature. | 82% (Based on 31 reviews) | |
Customization | As reported in 31 HCL Commerce reviews. Allows developers to customize the platform using multiple programming languages | 83% (Based on 31 reviews) | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM 32 reviewers of HCL Commerce have provided feedback on this feature. | 81% (Based on 32 reviews) |
