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HCL Commerce Reviews & Product Details - Page 2

HCL Commerce Overview

What is HCL Commerce?

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

HCL Commerce Details
Languages Supported
German, English, French, Gujarati, Italian, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified)
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Product Description

HCL Commerce allows your company to deliver a seamless, cross-channel shopping experience through relevant content, marketing and promotions.

How do you position yourself against your competitors?

HCL Commerce leverages more than 20 years of expertise, innovation, reliability and security to help you deliver the right experience to your customers at the right time. Whether you prefer on-premise or cloud-based platforms Watson Commerce combines the speed and customizability you need with proven artificial intelligence, so you can accelerate your commerce and differentiate your brand.


Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.


Caley I.
CI
Overview Provided by:
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Recent HCL Commerce Reviews

Rajat K.
RK
Rajat K.Enterprise (> 1000 emp.)
4.0 out of 5
"A techie fascinated by Products of HCL Commerce.."
I have used HCL Commerce cloud products and the way we can navitage from one feature to another helps a techie like me to fulfll the purpose of usi...
Aryan C.
AC
Aryan C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Its a great e-commerce solutions platform for small businesses"
The best part is the data analytics provided by the platform which helps in customer acquisition. Enterprise security provided is another plus poi...
Sreyasee B.
SB
Sreyasee B.Small-Business (50 or fewer emp.)
4.0 out of 5
"A very essential digital commerce solution platform"
The usability and ease of access for various e commerce solutions.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL Commerce Media

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Video Reviews

181 HCL Commerce Reviews

4.0 out of 5
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181 HCL Commerce Reviews
4.0 out of 5
181 HCL Commerce Reviews
4.0 out of 5

HCL Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food & Beverages
IF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

The thing which i like best about hcl commerce is its analytical capabilities which for me was the most attractive part of the framework and the main thing which differentiates it from similar frameworks. Because me being a data scientist i love to deep dive into each granular part of data. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There is nothing much to dislike but ya once the platform grows to the stage where its recognized heavily by enterprises. I think many of the features will improve a lot as the framework will evolve dynamically. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

For me as i say the only way i can judge how my business is perfoming is through analytics. So that feature is beneficial for me. Review collected by and hosted on G2.com.

Sharath G.
SG
Salesforce Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

It's very good experience with this service and liked the secured features the service. And user friendly UI that helps lot for new users to easily get used to the system. Very exceptional features that helps lot for users as compared to others . Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I dint see anything which is lagging here in the system. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Most of the Automated processes that saves users time alot and it has very exceptional secured features. Review collected by and hosted on G2.com.

DD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

From the depth of my heart i really enjoyed working from HCL commerce

The professionalism i wanted and simplicity is just mind blowing. The SAAS based solution is one of the reason i am giving the platform a solid 8/10. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I don't think there's any specific reason to dislike this product Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Like other typical platforms this product helps to remove the complexity and keeps the interface simple to the users Review collected by and hosted on G2.com.

Aryan C.
AC
Software Engineer ( SDE-3 )
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HCL Commerce?

The best part is the data analytics provided by the platform which helps in customer acquisition.

Enterprise security provided is another plus point and customer support is great too.

The platform is easy to use and navigate through. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There is very small community around the project so if user faces an issue and customer support is not available then you are stuck. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

HCL solves the most important problem that getting started with the product and releasing it to public Review collected by and hosted on G2.com.

Sreyasee B.
SB
Research Associate II
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HCL Commerce?

The usability and ease of access for various e commerce solutions. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

User experience and ease of access, if it is more efficient in user experience even tier II and tier III citizens can have the advantage of using it. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

It really helps to manage a cross channel strategy, manages sales and campaigns across various marketing strikes. Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

It handled high volumes of transactions, frequency of use, and traffic without any hiccups, which was crucial for our enterprise-level implementation and integration. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I found the platform's interface a bit complex to navigate, and it took some time to get accustomed to it. The ease of use could have been better by simplifying user interface. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

The platform offers a flexible architecture and extensive integration options which were very much required for our enterprise, This allowed us to customize and extend functionality to meet our requirements. This integration capability enabled seamless connectivity with third-party systems. Review collected by and hosted on G2.com.

Sameeksha S.
SS
Brand Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

The best thing about this tool is personalization, analytics, and useful insights. I is helping me a lot to know more about my business growth and future possibilities. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I think it is a little costlier and requires good knowledge before implementation Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

It is helping me to analyze my data in depth with ease. Review collected by and hosted on G2.com.

Faraz A.
FA
Social Media Marketing Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

It's robust e commerce capabilities is something I like about the HCL commerce. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I did not like the complexity and customisation process. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

It helps business to conduct e-commerce business effectively and efficiently and it has benifited me by providing easy to use experience. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HCL Commerce?

It helps in improving organization efficiency and brand image by showing the data of sales and customer satisfaction data so we can work on right way and increase net promoter score Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Software is bit complicated in understanding,it would ve great if training could be provided with practical implementation so its easy to use Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Helping to get the sales and other cusomer data to help us in improvising the user experience and that increases efficiency of company and growing our B2B business Review collected by and hosted on G2.com.

Rajiv B.
RB
Startup Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Has product supply and availablity is good for business Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Website is so cretical to use for customer Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Product intarface is critical improve it and grow Review collected by and hosted on G2.com.