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HCL commerce review by Abdullah
181 HCL Commerce Reviews
Overall Review Sentiment for HCL Commerce
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1. Provisioning up a storefront is relatively quick and painless. IBM provides "starter stores", which can be installed, re-configured and extended upon.
2. The custom WCF tags allow for us to convert a java object into JSON.
3. Very minimum time and effort to bring up a brand new site.
4. Created site is scalable and powerful to support high transaction volumes.
5. The SVC architecture, which makes it simple to learn concepts for new employees and it is reliable
6. Underlying structure is well thought out.
7. The management center is easy to use, lots of versatile features.
8. The product can address e-commerce business requirements of small firms to Fortune 100 firms.
9. It is easy to integrate into our clients other business systems. It has impressive Cross-Channel selling capabilities for Retailers.
10. It is a platform that our clients deploy and continue to build on top of to address evolving/growing e-commerce business requirements and initiatives.
11. I like that the stack is provided and fairly ridged.
12. I really like how the platform is built as an OOTB solution businesses can implement. IBM Websphere Commerce supports B2C and B2B business models; in addition, extended sites allow different front end customization using the same assets and business logic.
13. I like that the DB schema makes sense. A lot of times, I'm not sure what table something is stored in, and I immediately try the right one. I also like the REST support features. A lot of our front-end work calls RESTful web services. Review collected by and hosted on G2.com.
1. The server loading times is terrible. It also seems clunky when trying to debug. Sometimes it works great and other times, it has big issues causing me to have to restart my server (which as previously mentioned, takes a long while).
2. Ability to not plug into non relational database's
3. Site stability and scalability related problem.
4. Setting up a WCS environment is very tedious.
5. High licensing costs,limiting the ability to obtain high market share.
6. It is a complex platform that serves enterprise level customers; difficult for small businesses to use and support.
7. I dislike how some features are obviously antiquated an unnecessarily complex and counter-intuitive.
8. A lot of the documentation is very verbose. It would be nice if there were some quick start articles to help.
9. I don't believe IBM as yet figured out the SaaS licencing model. The solution is strong technically, but the pricing doesn't work for most of my clients.
10. I believe IBM could do a better job integrating WebSphere Commerce and WebSphere Portal. The two products provide an excellent user experience, but the out-of-the-box integration is weak. Review collected by and hosted on G2.com.
It is an easy to install, administer and use and also provides great experience across platforms Review collected by and hosted on G2.com.
it would be great if this product could be supported on the latest version of SQL server Review collected by and hosted on G2.com.
Plenty of "lego bricks" that can be assembled to support complex requirements. Good partner ecosystem both for development resources and for adding complementary software capabilities. Review collected by and hosted on G2.com.
Complex and is somewhat slow to embrace new technology. The continued use of Dojo would be case in point. Review collected by and hosted on G2.com.
I like that I can easily integrate with my existing experiences using APIs and also am very excited about Watson and cognitive capabilities Review collected by and hosted on G2.com.
not sure yet, haven't used it enough to really honestly say Review collected by and hosted on G2.com.
The Out Of the Box functionality if very complete. Review collected by and hosted on G2.com.
You have to follow IBM's methodologies to do customizations. Product update cycles for the software stack are long (ie. - at most once every 2 years). Review collected by and hosted on G2.com.
Capability for integration with different IBM tools for better performance Review collected by and hosted on G2.com.
difficulty for the client to take a different approach once they change to Commerce Review collected by and hosted on G2.com.
One outstanding feature of IBM WebSphere commerce is the promotion engine. It helps in accurate marketing initiatives and dynamic market segmentation based on the insights gained from behavioral traits of shoppers. End users can also set up promotion and segmentation rules simply using drag and drop features of the component icons.
Both B-T-C and B-T-B components are housed in a single starter store template, which is a great feature for companies with both B-T-C and B-T-B market. The template is enhanced with new capabilities that support custom development and integration with other third party systems. Review collected by and hosted on G2.com.
The product information management feature is somewhat primitive and it needs enhancement to make it attractive. The template for User Interface coding could be improved to provide the developers ease of use. Review collected by and hosted on G2.com.
Scalability and flexibility.
Scalability because you can enable multiple features across unique modules, bringing the most popular eCommerce site features you usually need in your storefront.
Flexibility because it can tie into a complex backend. Review collected by and hosted on G2.com.
The app suite is quite heavy and recycling the server takes a hot second.
The service layer adds a level of complexity that requires a development team a few days to get acquainted with. Luckily there's quite a bit of documentation available. Review collected by and hosted on G2.com.
