HCL Commerce
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HCL Commerce
By HCL Technologies
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HCL Commerce Reviews & Product Details - Page 13

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HCL Commerce Overview

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What is HCL Commerce?

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

HCL Commerce Details
Discussions
HCL Commerce Community
Languages Supported
German, English, French, Gujarati, Italian, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified)
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Product Description

HCL Commerce allows your company to deliver a seamless, cross-channel shopping experience through relevant content, marketing and promotions.

How do you position yourself against your competitors?

HCL Commerce leverages more than 20 years of expertise, innovation, reliability and security to help you deliver the right experience to your customers at the right time. Whether you prefer on-premise or cloud-based platforms Watson Commerce combines the speed and customizability you need with proven artificial intelligence, so you can accelerate your commerce and differentiate your brand.

Seller Details
Seller
HCL Technologies
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Caley I.
CI
Overview Provided by:
Caley Iandiorio
Career product marketer

Recent HCL Commerce Reviews

Rajat K.
RK
Rajat K.Enterprise (> 1000 emp.)
4.0 out of 5
"A techie fascinated by Products of HCL Commerce.."
I have used HCL Commerce cloud products and the way we can navitage from one feature to another helps a techie like me to fulfll the purpose of usi...
Read more
Aryan C.
AC
Aryan C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Its a great e-commerce solutions platform for small businesses"
The best part is the data analytics provided by the platform which helps in customer acquisition. Enterprise security provided is another plus poi...
Read more
Sreyasee B.
SB
Sreyasee B.Small-Business (50 or fewer emp.)
4.0 out of 5
"A very essential digital commerce solution platform"
The usability and ease of access for various e commerce solutions.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL Commerce Media

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181 HCL Commerce Reviews

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181 HCL Commerce Reviews
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HCL Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

System functions well most of the time. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

The issues that arise on occasion are not usually resolved with one session. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Efficient equipment. Review collected by and hosted on G2.com.

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Response from Katie Devlin of HCL Commerce
Editedit

Hello! Thank you for leaving feedback. Can you please explain as to what issues you are experiencing so that we may address them for you. We're always happy to help. Thank you!

Helpful?
Share
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CH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

I like that it is dependable and easy to navigate for the customers. It also provides a ecommerce platform for B2C and B2B business models. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

At times it seems a little slow and out of date. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

The customers have a great shopping experience. Review collected by and hosted on G2.com.

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Share
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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HCL Commerce?

The global access for client and IBM to view performance data and issues with Storage and flashsystems Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

the cost of the product

the cost of the product line

Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

performance of storage arrays and flashsystems Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HCL Commerce?

It's very easy to use!! Very easy to configure. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There is nothing that I dislike. It is a good tool in general. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

We're deploying the tool to our end customers. Review collected by and hosted on G2.com.

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Response from Katie Devlin of HCL Commerce
Editedit

It's so great to hear that you are really enjoying the product. What tools are you using?

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Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

When we have issues with them, they are quick to respond and give us solutions to fix the issues. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

The issues. Two of our registers for some reason short each other out every year. Not sure the reason though. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Ease of helping our customers find and purchase what they are looking for Review collected by and hosted on G2.com.

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Helpful?
Share
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Roman T.
RT
VP Sales & Marketing
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about HCL Commerce?

Presicion Marketing capabilities, promotions engine, open standards support Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Working with the front-end development of Websphere commerce in Aurora starter store is hard. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

We can support diferentes B2C stores & B2B stores of our clients in the same platform, Review collected by and hosted on G2.com.

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Response from Katie Devlin of HCL Commerce
Editedit

Hi Roman,

We greatly appreciate your positive feedback and sharing how you have been able to take advantage of the wide range of ecommerce site features and business user tools to reduce your dependency on IT. Watson Commerce is continuously taking user feedback and is committed to delivering an agile ecommerce platform that is easy to use and customize. Check out what's new here: https://ibm.co/2fKJPV3

Thank you!

Helpful?
Share
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Verified User in Fund-Raising
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

IBM Watson commerce is a invaluable tool I could not function at work without. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Nothing it is a great tool in my office! Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Graphic design visuals and keeping up with various projects Review collected by and hosted on G2.com.

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Travis G.
TG
Director of Product Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

IBM offers a complete solution with multiple solutions that combine to offer a complete enterprise commerce offering. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Expensive. Complex. Not suited for SMB. OOTB is not useable and needs customization. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Consider Smart Merchandiser or Mobiecom as enhancements. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

We have customized to allow marketplace functionality which supports our business model. Review collected by and hosted on G2.com.

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Helpful?
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Christina S.
CS
Asset Protection Manager
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

The fact that it is plain and easy to use. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

There should be more uses or ways to get to certain areas. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Helps keep organized Review collected by and hosted on G2.com.

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Response from Katie Devlin of HCL Commerce
Editedit

Hi Christina!

Thank you for submitting a review. Can you explain more about what uses you'd like to see so that we can take your feedback to our development team.

Thank you!

Helpful?
Share
Admin Approval Link
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Easily configurations

Presence of all SOP for North America eComm market

Fast GTM Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Lack of scalability for very large eComm players Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Make it scalable for large volume and rapid transactions Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Complete back end OMS ops for eComm Review collected by and hosted on G2.com.

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HCL Commerce Categories on G2
E-Commerce Platforms
E-Commerce Platforms

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