HCL Commerce
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HCL Commerce
By HCL Technologies
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HCL Commerce Reviews & Product Details - Page 10

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HCL Commerce Overview

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What is HCL Commerce?

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

HCL Commerce Details
Discussions
HCL Commerce Community
Languages Supported
German, English, French, Gujarati, Italian, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified)
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Product Description

HCL Commerce allows your company to deliver a seamless, cross-channel shopping experience through relevant content, marketing and promotions.

How do you position yourself against your competitors?

HCL Commerce leverages more than 20 years of expertise, innovation, reliability and security to help you deliver the right experience to your customers at the right time. Whether you prefer on-premise or cloud-based platforms Watson Commerce combines the speed and customizability you need with proven artificial intelligence, so you can accelerate your commerce and differentiate your brand.

Seller Details
Seller
HCL Technologies
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Caley I.
CI
Overview Provided by:
Caley Iandiorio
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Recent HCL Commerce Reviews

Rajat K.
RK
Rajat K.Enterprise (> 1000 emp.)
4.0 out of 5
"A techie fascinated by Products of HCL Commerce.."
I have used HCL Commerce cloud products and the way we can navitage from one feature to another helps a techie like me to fulfll the purpose of usi...
Read more
Aryan C.
AC
Aryan C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Its a great e-commerce solutions platform for small businesses"
The best part is the data analytics provided by the platform which helps in customer acquisition. Enterprise security provided is another plus poi...
Read more
Sreyasee B.
SB
Sreyasee B.Small-Business (50 or fewer emp.)
4.0 out of 5
"A very essential digital commerce solution platform"
The usability and ease of access for various e commerce solutions.
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HCL Commerce Media

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181 HCL Commerce Reviews

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HCL Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Business Supplies and Equipment
AB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Highly Recommended. Easy to implement. Easy to train. Easy to use. I have used it for insights for 2 years. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Nothing that I dislike. Highly recommended. Easy to use and implement. Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Tracking and forecasting consumer insights and buying patterns for my customers when it comes to retail and marketing Review collected by and hosted on G2.com.

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Verified User in Government Administration
EG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

The consolidation of different analytics in one place Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

The speech to text software API still needs some work Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Have a strong analytics team in place, that can help interpret the data Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

The ability to assess shortcomings and redirect quickly due to advanced analytics tools Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HCL Commerce?

I love this tool as it is very user friendly Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I do wish there was more indept information on full capacity/functions of tool Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

We are using the tool to find out elasticity of products. This is a great insight tool for our category managers Review collected by and hosted on G2.com.

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Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

E commerce is an emerging market so tools that assist are also new. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Not much just tbat this technology is best used by a low number of people Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Helps to realize and work on a specific sales funnel Review collected by and hosted on G2.com.

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Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

I think the catalog, promotions engine, and template builder are very intuitive. It is very friendly and very. Powerful segmentation and placement of promotional content on the different sections of the site powerful. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

To sometimes use more than 1 console to perform some admin tasks. Except that it works like a charm. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Use the catalog and do custom development for the front end so your business can have more flexibility for product enhancements Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

It is a platform that today supports the integration with cognitive tools to help practitioners make better and faster decisions. Also integrates with several other best of breed offerings for digital marketing and customer experience. I am also helping customers segment and better understand their customer and help them engage in meaningful interactions and increase customer retention. Review collected by and hosted on G2.com.

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Verified User in Investment Management
UI
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Ease to use- it didn't take my team long to catch on Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

I think that there could be more options Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

N/A Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

I work in finance we we use it for our fund Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about HCL Commerce?

the possibilities of sale increase to be able to reinvest the benefits to arrive at a wider potential client. Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Difficult acceptance by conservative parties and Fear of the errors of the media Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Business management is less complicated, you can also combine the convenience of the cloud, ease of use and low cost of ownership Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Extends the expectations for many business models, either individually or as a support to the physical sale located in commercial spaces or establishments. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
IA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HCL Commerce?

The value it brings to our Merchandising team Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

when we implemented it seemed that the application was stillm not stable in regards to releases Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

yes Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Merchandising the right product Review collected by and hosted on G2.com.

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Verified User in E-Learning
UE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

I can trust IBM for my educational needs Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Sometimes it is too slow and takes awhile Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Productivity, reliability, and profits. Review collected by and hosted on G2.com.

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Verified User in Management Consulting
UM
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Commerce?

Very powerful and easy to use, great application to different industries Review collected by and hosted on G2.com.

What do you dislike about HCL Commerce?

Relatively too simple design, can be more powerful Review collected by and hosted on G2.com.

Recommendations to others considering HCL Commerce:

Great commercials, and great customer service that will be better Review collected by and hosted on G2.com.

What problems is HCL Commerce solving and how is that benefiting you?

Digital management Review collected by and hosted on G2.com.

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HCL Commerce Categories on G2
E-Commerce Platforms
E-Commerce Platforms

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