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Hark Reviews & Product Details - Page 2

Hark Overview

What is Hark?

The future is here with Hark! A first of its kind channel that elevates customer experience while making agents more efficient when processing tickets.

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Product Description

The future is here with Hark! A first of its kind channel that elevates customer experience while making agents more efficient when processing tickets.


Seller Details
Year Founded
2021
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Fran B.
FB
Overview Provided by:

Recent Hark Reviews

CS
Chris S.Mid-Market (51-1000 emp.)
5.0 out of 5
"More one-touch tickets with Hark!"
We truly value the vendor relationship we have with Hark. Everyone on their team is extremely helpful and nice. The level of service and attention ...
Jessica-Rose G.
JG
Jessica-Rose G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Hark is the tool every true CX leader loves at first sight!"
Hark makes it easy for our customers to give us contextual information regarding their issues, questions, concerns, and feedback both negative and ...
Ben S.
BS
Ben S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Hark is changing the game for CX"
The best part of Hark is that it highlights the voice of the customer in a way that no other tool in the CX tech stack can. And the team behind the...
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Hark Media

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11 Hark Reviews

4.9 out of 5
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11 Hark Reviews
4.9 out of 5
11 Hark Reviews
4.9 out of 5

Hark Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Keisha B.
KB
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Hark?

Hark is providing customers with a modified version of a phone line that takes all the good (being able to speak and explain issues) and removes all the bad (wait times) Review collected by and hosted on G2.com.

What do you dislike about Hark?

Current lack of customization but soon to come hopefully! Review collected by and hosted on G2.com.

What problems is Hark solving and how is that benefiting you?

Giving customers the opportunity to verbally explain complex issues in the most simple format is the best solution and allows for our team to resolve an inbound the first time! Review collected by and hosted on G2.com.