HALO Pros and Cons

My rep, Roger, does a great job of helping with any questions that I have and is always responsive when I reach out to him. There are a good number of prizes at each level that cover a variety of interests Review collected by and hosted on G2.com.

I wish that HALO would bring back the paper catalogs that used to come with service awards. When someone is at 30 or 40 years of service the last thing they want to do is get a piece of paper telling them they need to go online to view and choose a prize. I would also remove the trigger which sends a gift to people who haven't responded. Generally, the lack of response is because the employee is no longer with the company and not eligible for a prize. Review collected by and hosted on G2.com.

I appreciate the dedicated team of people that provide programming and process support. Review collected by and hosted on G2.com.

No realy downsides for me. Only desire would be for more modern interface designs and proactive recommendations for solutions to needs. Review collected by and hosted on G2.com.

The team is very responsive and the implementation was quick. Review collected by and hosted on G2.com.

Some customizations are not available, but overall a good user experience, Review collected by and hosted on G2.com.

The variety of products and the quality. Review collected by and hosted on G2.com.

It has been difficult to customize some items; but I appreciate the effort from the staff to make these visions happen and for accomodating our comapany's needs. Review collected by and hosted on G2.com.

The best things about HALO are that they provide excellent customer service, they are swift to answer any questions or concerns, and the fact that anyone can replace a broken gift or a gift that never showed up all at no extra cost. Review collected by and hosted on G2.com.

What I dislike about HALO is that some gifts are a little expensive. However, HALO has given solutions such as taking out the pricier offerings to employees for the company to save more money. Review collected by and hosted on G2.com.

Online gift portal is very easy to use. Great customer support. Review collected by and hosted on G2.com.

Freight and duty fees are very high even for interstate commerce. Review collected by and hosted on G2.com.

The best thing about HALO is their team of employees, specifically our Account Manager, Nicola. When we do experience issues, she is there to help us resolve them. Products seem to be good quality, few employee complaints. Review collected by and hosted on G2.com.

At this moment, I don't dislike anything about HALO. Review collected by and hosted on G2.com.

Easy to send kudos and e-cards. Able to brand to the organization. Review collected by and hosted on G2.com.

Disconnect of client and client manager. Review collected by and hosted on G2.com.

I apprecitae the quick responses from them and the open communication style. Review collected by and hosted on G2.com.

There are times where solutions seem to take longer than before. Review collected by and hosted on G2.com.

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nicola who is very helpful and knowledgeable. Our colleagues look forward to their recognition walls for each milestone! Review collected by and hosted on G2.com.

There has not been anything yet that we dislike about Halo. Review collected by and hosted on G2.com.