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GymMaster Reviews & Product Details

AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

GymMaster is very user friendly, easy to use, and exactly what we need to keep track of our members, billing, etc. No complaints! Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

Nothing! So far it has been a great product and we love it! Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

It tracks everything we need for our clients, makes it easy for us to run our business without having to be staffed 24/7 Review collected by and hosted on G2.com.

GymMaster Overview

What is GymMaster?

Meet GymMaster, the only all-in-1 member management system with membership based bookings & bluetooth doors! The difference? Admin autopilot at fraction of the cost. Enjoyed for 30 years by thousands of gyms in 90+ countries. With automated member retention and a wide range of features (in-app and online) that will give your members the best experience. The one system replacing them all, better for you, your members & your wallet. No lock-in contracts, 60 days money back. Try it today

GymMaster Details
Languages Supported
English
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Product Description

GymMaster is software that maintain detailed records of members and their memberships, book classes and trainers, process and track sales, and communicate en mass with the right members at the right time.

How do you position yourself against your competitors?

GymMaster is a true all in one gym management system. Unlike the rest, we don't require integration with third parties for door access control–it's all built in natively. That means better control over who visits and when at a fraction of the normal cost for gym software and door access.


Seller Details
Year Founded
1997
HQ Location
Christchurch
Twitter
@GYM_MASTER
761 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

Recent GymMaster Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"easy to use and great functions"
its easy to use functions and flexiblity in customising my usage
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Helpful tool"
Allows mass communication with members. Tracks useful data. Customer support is quite good.
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Highly Recommend!"
GymMaster is very user friendly, easy to use, and exactly what we need to keep track of our members, billing, etc. No complaints!
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GymMaster Media

GymMaster Demo - Customizable to your gym's branding
Custom brand the website portal for sign up and bookings, member app and door access system.
GymMaster Demo - Cut costs while increasing per-member revenue
Empower members with self-service tools streamlining gym admin and reducing costs. Auto check in, 24/7 door access, automated billing, a mobile app for bookings and updating their membership and more.
GymMaster Demo - Open doors for your gym
Free yourself from the front desk with 24/7 bluetooth door access control built straight into your gym software. Unmatched control over who visits and when at a fraction of the cost–no third party required.
GymMaster Demo - Build your community
Forge a stronger gym community with member engagement tools encouraging habit building, word of mouth behaviour and retention.
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Have you used GymMaster before?
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18 out of 19 Total Reviews for GymMaster

4.7 out of 5
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18 out of 19 Total Reviews for GymMaster
4.7 out of 5
18 out of 19 Total Reviews for GymMaster
4.7 out of 5

GymMaster Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GymMasterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

The gym stats, door access controls, allowing my facility to be autonomous. Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

Nothing to dislike at the moment. I would update should anything come up. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Allowing the business to run without staff present. Access controls, Remote update of members. Control of 24hr gym. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

its easy to use functions and flexiblity in customising my usage Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

It doesnt have a function to schedule emails Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Running my business adming and cutting down my admin time Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

Staff are always helpful, They are quick to help when we need, Training and softaware is awesome and easy to use. Thank you team. You have come up with a greta software it takes so much stress of our team. cheers Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

They setr up of the door master :D but eventually once everything was done it was all good. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Whenever I need help with anything they help solve it, other then that the tohings that I need help with are very simple. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

Easy to use and modern UI and good for our members Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

Nothing Really, I haven't found anything missing Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Replaced Mindbody Review collected by and hosted on G2.com.

RANA S.
RS
Piping Engineer
Mechanical or Industrial Engineering
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GymMaster?

I appreciate the Gymmaster's comprehensive set features, coving membership management, and billing. Its interface is often praised for being easy to navigate, making it accessible for both gym staff and members. Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

The initial setup and config. may require time and effort to master. I find Gymmaster's pricing to be on the higher end compared to other gym management software option. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

It provides tools for scheduling classes, personal training sessions and facility booking. It automated the billing and payment process. It also tracks the attendance of members. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

Helpfull customer service when I need to ask a question. Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

I do not dislike anything currently, keep up the good work. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

It is an easy system to use for myself as an Operations Manager for our business to better thrive and grow. It is also easy for my younger less experienced staff to solve an issue on their own. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

Everything is very easy to figure out and when I can't the support staff is fantastic and always is able to help me. Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

There is nothing that I would change about it. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Keeps track of members and payments Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

Very happy with how this product works with multi-location models. Much better than prior options we tried. Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

Nothing as of now. Everything has been great. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Allows us to manage multiple locations but also keeps the data separate. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

The customer support is unmatched. Starting a gym can be overwhelming and the amount of help and support I received from y'all was incredible. Also the ease of the software. It is very automated Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

I can't think of anything. It has been great for my business to switch over. Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Catching tailgaters

Ensuring waivers are signed

Tracking metrics

Requiring key fob access Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GymMaster?

it is easy to use and the contact support team are easily contcatable Review collected by and hosted on G2.com.

What do you dislike about GymMaster?

There are some small things i would like to add to my membership types. for example. I would like to be able to make a particular membership type not count towards my "current members" . It is mainly for family and friends But also our concession members. Its purely to have a better gauge of how many paying members we actually have. This may be able to be done already? Review collected by and hosted on G2.com.

What problems is GymMaster solving and how is that benefiting you?

Less admin Review collected by and hosted on G2.com.