--- title: Guru Reviews meta_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2320 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2320 scale: '5' date_modified: '2026-07-09' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews **Vendor:** Guru **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,320 ## About Guru Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. ## Guru Pros & Cons **What users like:** - Users find Guru's **ease of use** impressive, making information retrieval and navigation simple and intuitive. (742 reviews) - Users find Guru's **ease of use and customization** essential for boosting team productivity and integrating with tools. (418 reviews) - Users value the **comprehensive information** in Guru, allowing for efficient access to product and admin details. (315 reviews) - Users appreciate the **easy access** to vital information, enhancing productivity and user experience across various tasks. (298 reviews) - Users value the **information accuracy** of Guru, ensuring quick and effective customer support through reliable data integration. (287 reviews) - Efficiency (262 reviews) - Intuitive (245 reviews) - Features (233 reviews) - Easy Integrations (220 reviews) - Knowledge Base (211 reviews) **What users dislike:** - Users experience **slow search functionality** with large content volumes, making information organization challenging and time-consuming. (152 reviews) - Users find the **search inefficiency** in Guru frustrating, especially with large content, complicating information organization. (149 reviews) - Users experience **search functionality issues** with slow results and intrusive browser extension, complicating information retrieval. (138 reviews) - Users struggle with **inefficient searching** in Guru, often needing specific keywords to locate necessary cards. (136 reviews) - Users find that **organizational challenges** arise from slow search results and inconsistent access across collections, complicating navigation. (110 reviews) - Users find the **inefficient search functionality** of Guru frustrating, as it often fails to deliver relevant results for general queries. (106 reviews) - Search Difficulty (102 reviews) - Search Limitations (91 reviews) - Difficult Navigation (88 reviews) - Card Management Issues (78 reviews) ## Guru Reviews ### 1. Effortless Team Collaboration and Intuitive Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham P. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2025 **What do you like best about Guru?** The clean and simple profile view makes it easy to understand who someone is and what they're working on. Centralized access to team information, documentation, and onboarding content. Easy navigation between pages like Home, Tasks, Chat, and AI Agent Center. Encourage knowledge sharing across teams. **What do you dislike about Guru?** Some profile sections (teams, manager, working hours) require manual updates, which may be skipped by users. Content discovery can depend heavily on how well pages are organized and maintained. Limited customization in profile layout compared to fully customizable wiki tools. **What problems is Guru solving and how is that benefiting you?** Guru solves the problem of scattered knowledge and documentation. It provides a centralized place for processes, onboarding info, and internal help, reducing dependency on individuals. This improves team efficiency, speeds up onboarding, and ensures everyone has access to up-to-date information. ### 2. Our sales teams love Guru - feedback has been overwhelmingly positive **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine R. | Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Guru?** I manage all the presentation and organization of our sales and marketing collateral on Guru, and my organization uses it for many cross-departmental functions as well. The feedback has been overwhelmingly positive from our sales reps. The ability to customize our own departmental landing page has been helpful. The analytics are awesome. Permissions let you easily decide who can review and update cards, and who can see them. The AI functionality is next-level and with the new chat feature it's been amazing to help me ensure information is easy to find and accurate for our sales teams. Overall, I think Guru is doing an amazing job staying ahead of the curve. The webinars they host are very helpful and it feels like the company really cares. **What do you dislike about Guru?** Card layouts are somewhat limited compared to other content management platforms I have used so this is my biggest gripe. A lot of people don't realize that there is a sidebar you can toggle for deep links to sections, because its not extremely obvious, so if you have a card with a lot of content, people don't realize they can go there rather than scrolling forever. Having a really nice consolidated layout with graphics can be tricky. For instance, sometimes I just want to embed a video but I can only do it from some sources, so I have to create a screenshot that links to the video, and then sometimes the screenshots do not load. **What problems is Guru solving and how is that benefiting you?** It is helping us be able to share important sales updates and house sales and marketing collateral ### 3. User-Friendly and Customizable, But Needs Some Tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Guru?** I like a lot about Guru, especially the general look / vibe and the overall user experience. I find it relatively user-friendly, which makes it easier for our team to navigate. The ability to customize things, like the homepage or tagging items in searches, really stands out to me. It just looks nice for teams and helps ensure everyone knows exactly where to go to access the information they need. **What do you dislike about Guru?** I think there's some improvements needed with some of their newer functionalities. When I think about pages, that's something that should pull into the search and would allow for an easier experience. There's certain features and functionality when it comes to things like designs and being able to add or edit cards in a certain way. Additionally wish there was more flexibility to add / edit certain announcement notifications, and the reporting / analytics were more robust. **What problems is Guru solving and how is that benefiting you?** Guru provides easy access to resources, ensuring our team stays updated and ready for the field. It helps our customer support team find answers to common problems quickly during customer calls. ### 4. Effortless Search and Quick Insights with Guru **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea Nicolle H. | Customer Service Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Guru?** I like how easy it is to search for some information with Guru. I also enjoy the fast, quick questions we can do, like with the EA dot AI feature on Guru, which makes the process very easy for me. I like asking them for proofing questions that bring me very easy information to use. The AI makes it quick to find the information I need at the moment. **What do you dislike about Guru?** I think that needs to be improved more on the accurate information that they populate when we ask something. **What problems is Guru solving and how is that benefiting you?** I use Guru to streamline internal processes and resolve customer concerns. It makes information easy to search and provides quick resolutions with its AI feature. ### 5. Verified Knowledge, Instant Accessibility **Rating:** 4.0/5.0 stars **Reviewed by:** Swathi . **Reviewed Date:** January 09, 2026 **What do you like best about Guru?** I love the "Verified" checkmark in Guru because it provides psychological safety. It allows me to trust the information without second-guessing, saving mental energy and preventing unnecessary conversations. I also really like the Browser Extension, which embodies the "Anti-Tab" philosophy by bringing knowledge to where I am without interrupting my workflow. It's incredibly helpful during high-pressure tasks like customer support chats or complex proposal writing. **What do you dislike about Guru?** The 'Maintenance Tax' is a bit of a hassle for me. Guru isn't a 'set-it-and-forget-it' kind of tool. It needs our subject matter experts to be on top of verifying information regularly, and if they're busy, the verification notifications can get overwhelming. Seeing too many 'Unverified' cards makes it hard to trust the tool, so it's important to have a strong culture of documentation. Also, I find the basic text editor in Guru pretty limited. It's not as robust as Google Docs or Notion, so formatting, especially for complex layouts or deeply nested tables, can be a struggle. It's mainly for bite-sized info, which isn't ideal for longer, detailed documents. **What problems is Guru solving and how is that benefiting you?** Guru stops repetitive question interruptions by storing tribal knowledge in Cards. It prevents document decay with a Verification Workflow, ensuring information remains up-to-date. The browser extension reduces context-switching by providing instant access to knowledge without leaving current work tabs. ### 6. Effortless Information Access with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Anesipho M. **Reviewed Date:** January 26, 2026 **What do you like best about Guru?** I like using Guru because it provides a quicker and more reliable way to access company product information and any updates on policies. The chat box feature and the search feature are particularly handy because I can type what I need, and it brings up everything related to my query. The easy accessibility is crucial for me, ensuring that we provide our customers with accurate information in a timely manner. I also found the setup to be very easy to use, with everyone catching on in minutes. I love Guru. **What do you dislike about Guru?** There is nothing that I dislike about the application. **What problems is Guru solving and how is that benefiting you?** I use Guru for easy access to company product information and updates. It provides a quicker and more reliable way to obtain information, assuring we provide customers with accurate information timely. The search and chat box features make finding information straightforward. ### 7. The Ultimate Source of Truth and Efficient Integration Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy E. **Reviewed Date:** January 02, 2026 **What do you like best about Guru?** I love how Guru acts as the source of truth for all company information, making it our internal wiki and enterprise search to easily find needed data. I really appreciate how it allows us to create and search content efficiently, which saves us tons of time by reducing the need for answering individual questions on Slack. The integrations are particularly valuable, allowing Guru to connect with a wide range of other tools, like Notion, Zendesk, Google Drive, Slack, and HubSpot, making it much more versatile than other internal wikis. Setting up Guru was very easy; migrating content from Notion and Google Drive took about an hour, with only a little QA needed afterward. **What do you dislike about Guru?** Some UI changes would be nice such as the ability to view Guru cards not as a pop-out. A lot of our team doesn't love the pop-out structure. More rich text editing features would be nice too, like better customization of charts/tables within Guru cards. Also, more customization of the AI features, i.e., creating a source hierarchy or natural language AI training prompts. **What problems is Guru solving and how is that benefiting you?** Guru serves as our single source of truth, centralizing information and streamlining searches, so employees can find what they need without interrupting teammates or having to look for information in multiple places, which saves us a lot of time and equips our team to do their best work. ### 8. All Action Content in One Card—Links and Videos Included **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry P. | Machine Learning Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Guru?** I love that all of the content needed to perform an action is on the card including links to processes and videos **What do you dislike about Guru?** i think that the search feature could be tweeked a little to be more universal. Some times industry lingo is not known by some users. **What problems is Guru solving and how is that benefiting you?** It is teaching me how to complete my job functions. It has been instrumental in my training ### 9. Efficient Knowledge Management, Needs Better Organization **Rating:** 1.5/5.0 stars **Reviewed by:** Peter K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Guru?** I find Guru easy to use for uploading knowledge and retrieving it across different files, which helps with access to knowledge across various files. **What do you dislike about Guru?** I feel that Guru could improve with a better summary of files when we upload them. **What problems is Guru solving and how is that benefiting you?** I use Guru for knowledge management, making it easy to access and retrieve knowledge across different files. ### 10. Exceptional Support and Effortless Integration with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Guru?** There are plenty of things to appreciate about Guru! We especially enjoy the chat feature. After proper configuration, the bot does an excellent job providing answers for our customer support needs. Guru’s customer support team has also been consistently available and helpful, especially through their frequent workshops. Creating landing pages with Guru is straightforward, and our team can easily customize them to match their preferred style. Integrating Guru with other platforms is just as simple; I often find myself asking Guru about how another integrated platform works, and it handles those queries smoothly. **What do you dislike about Guru?** I think the card creation and management system could use some refinement. I would also like to see more examples of what is possible from Guru. **What problems is Guru solving and how is that benefiting you?** Before we started using Guru, we didn't have a knowledge base, so everyone relied on chat to ask questions. This often resulted in missed policies, confusion from misquoted information, and people repeatedly asking the same questions because they couldn't easily find the answers. Guru has resolved all of these issues for us. Now, we store our policies in Guru, allowing everyone to see when a policy was changed, what was changed, and who made the change. Guru also provides answers much faster than coworkers who are busy managing their own workloads. ### 11. "Seamless integration that puts answers rigt at my fingertips" **Rating:** 4.5/5.0 stars **Reviewed by:** Priti D. | Senior Marketing Coordinator , Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Guru?** It's seamless integration into my daily workflow. I love that browser Extension and slack integration because i don't have to switch tabs or dig through drive folders to find answers. That AI search is incredibly fast and pulls information from anywhere saving me hours every week. and also the verification feature ensures tat i an trust the information i'm reading is up to date.. **What do you dislike about Guru?** It Sometimes the following options in the card editor can feel a bit limited compared to a full document editor like Google docs, but it's sufficient for quick knowledge sharing... **What problems is Guru solving and how is that benefiting you?** Guru solves the problem of scattered knowledge and the inefficiency of searching through multiple apps (Drive, slack, Etc) to find a simple answer. It also significantly reduces repetitive internal questions.. The biggest benefit is speed and focus. since the information lives right in my browser. I don't have to break my workflow to find answers. It empowers the team to be self-sufficient, speeds up on boarding for new hires, and ensures everyone is aligned with the latest company processes.. ### 12. Real-Time AI Assistance Boost with Minor Navigation Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Shweta G. | Travel advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Guru?** I use Guru to get help in real-time with information. It significantly improves my work with its AI features, making it easier to use. The AI assistance is something I really like because I can ask anything and get my answer in seconds. It's great that it answers all my questions. **What do you dislike about Guru?** Sometimes it lapses and goes back to the same page, which is annoying. Also, the search tab has a chat option, and it sometimes gets clicked on instead of search, which can be frustrating. **What problems is Guru solving and how is that benefiting you?** I use Guru for real-time help with information related to restrictions and it has AI features that make it easier to get answers quickly. ### 13. Empowers Teams with Reliable Knowledge Management **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul A. | Writing and Editing **Reviewed Date:** December 22, 2025 **What do you like best about Guru?** I love that Guru serves as a single source of truth, where all important information lives in one place, eliminating confusion and conflicting answers. The powerful search function makes finding the right information fast and intuitive, even as the knowledge base grows. I also appreciate Guru's integration with tools like Slack and CRM systems, which makes accessing knowledge as seamless as possible within our workflow. The platform's intuitive interface made it easy for team members to start contributing and using the system quickly. Additionally, Guru makes knowledge management efficient, reliable, and easily accessible, saving time and ensuring consistency across the team. **What do you dislike about Guru?** Content organization at scale: As the knowledge base grows, organizing and restructuring content can take effort. More advanced bulk-editing or reorganization tools would be helpful. Search filtering and refinement: While search is powerful, having more granular filters (by team, date, or content type) could make it even faster to narrow down results. **What problems is Guru solving and how is that benefiting you?** Guru centralizes our knowledge, eliminating confusion from scattered documents, and provides a powerful search to quickly find trusted information. It reduces repetitive questions and ensures consistency, aided by integrations with Slack and CRM tools for seamless access within workflows. ### 14. Direct, Easy to Navigate, and Perfectly Designed **Rating:** 5.0/5.0 stars **Reviewed by:** [TURO] Islam A. | Customer service agent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Guru?** Direct and to the point, easy to follow and navigate **What do you dislike about Guru?** It's perfect in its design. So nothing to be disliked for **What problems is Guru solving and how is that benefiting you?** It's a knowledge base for my job, and it has all the info I need to do my job ### 15. Collaboration and Access to Information at Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Edrai C. | Player support specialist **Reviewed Date:** December 29, 2025 **What do you like best about Guru?** I like the ability to collaborate and get feedback easily on Guru. Additionally, I enjoy the organization of information and how I can choose a topic and navigate through all the related information. I also appreciate the dynamism, the ability to create collections, add tags, and how easy it is to use and access it. The initial setup was very simple because we were able to easily migrate the structure of our knowledge bases. **What do you dislike about Guru?** Collaborative creation, something I miss from Zendesk Knowledge, is being able to create a draft of a document and have others view or edit it without needing to publish it. I would like to be able to create a document and see the changes and suggestions of others live without needing to publish the document. **What problems is Guru solving and how is that benefiting you?** Guru facilitates the distribution and access to policies and procedures, improves collaboration and feedback gathering, and organizes information allowing navigation through related topics. ### 16. Access professional knowledge and content with Guru's digital resources. **Rating:** 5.0/5.0 stars **Reviewed by:** adrian C. | Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Guru?** Guru is one of my main systems for accessing professional quality knowledge and content, facilitating the collection of business related information and documents. I can also say that Guru offers great business integration advantages and features, facilitating its adoption and digital execution. **What do you dislike about Guru?** I have nothing bad or negative to say about Guru's digital features and tools, I think it is an accessible system with great technical performance. **What problems is Guru solving and how is that benefiting you?** As a user of Guru's digital features and tools, I have been able to facilitate the collection and search for information for my work purposes, improving the content of all my operations and communication with all the members of my work team. ### 17. Effortless Account Management with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Debora A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Guru?** I like that I'm able to provide feedback on specific things in Guru. The ability to request more in-depth explanations is helpful as it clarifies any doubts I might have. Guru also helps me correct some procedures that I am taking, which is very valuable. **What do you dislike about Guru?** I find the way that Guru information is displayed to be problematic. There's too much information on one page, which makes it hard to locate the topics we need. It would be great if there were more organized sections to make it easier for us agents. **What problems is Guru solving and how is that benefiting you?** I use Guru for managing accounts, handling complex situations with up-to-date info, and getting next steps for questions members have. It helps clarify doubts and correct procedures. ### 18. Guru: Centralized Knowledge, Enhanced Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek J. **Reviewed Date:** December 16, 2025 **What do you like best about Guru?** I like how I can quickly find trusted, verified information with Guru when I need it. The verification system, intuitive search, and seamless integrations help ensure content stays accurate and accessible, making my daily work faster and more efficient. Guru integrates smoothly with tools like Slack, Google Workspace, and project management platforms, allowing us to access verified knowledge directly within our existing workflows without switching between applications. The initial setup was straightforward and easy to follow, with the onboarding process, templates, and clear documentation helping our team get up and running quickly with minimal training. **What do you dislike about Guru?** While Guru is very effective overall, there is room for improvement in content organization and advanced search filtering as knowledge bases grow. Occasionally, maintaining and updating content can require extra effort. More flexible folder structures, tagging options, and bulk content management tools would help keep information easier to organize. Enhanced search filters—such as filtering by verification status, content owner, or last updated date—would also make it faster to find the most relevant information. **What problems is Guru solving and how is that benefiting you?** I use Guru for centralizing company knowledge, quickly finding accurate information, and improving team collaboration. It solves the problem of scattered information, reduces repetitive questions, and saves time searching across tools by providing a single source of truth with verified answers. ### 19. Centralized Knowledge, Streamlined Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | Patient Safety Coordinator **Reviewed Date:** December 14, 2025 **What do you like best about Guru?** I like how quickly Guru gives reliable answers without disrupting my workflow. The browser extension and search make it easy to find verified, up-to-date information exactly when I need it, instead of digging through multiple tools. It keeps knowledge organized, accurate, and accessible, which saves time and reduces confusion across the team. It's simple, dependable, and genuinely useful day to day. The browser extension is the tool I value most because it surfaces the right, verified information exactly when I need it, without forcing me to leave my workflow or switch between tools. Being able to search, view, and create knowledge directly from the tools we already use saves time and makes Guru feel seamlessly integrated into daily work rather than an extra system to manage. Guru integrates well with other tools like Slack, Google Workspace, and our web-based applications, and the integrations and browser extension make it easy to access verified information directly within the tools we already use, which reduces context switching. **What do you dislike about Guru?** Guru is very strong overall, but a few areas could be improved: Content organization at scale—As the knowledge base grows, managing large collections and folders can take more planning than expected. Advanced features learning curve—Some powerful features aren’t immediately obvious and require time or guidance to fully utilize. Customization and reporting—More flexibility in analytics and customization options would help admins better track usage and impact. **What problems is Guru solving and how is that benefiting you?** I use Guru to centralize internal knowledge, ensuring access to consistent, up-to-date information across teams. It eliminates the issue of scattered, outdated content and saves time with instant access to verified data through its efficient search and browser extension, reducing context switching. ### 20. BENEFITS OF HAVING GURU ON YOUR LIFE. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Guru?** What I liked about it is if you have a questions you can directly ask GURU and it will provide an answer and a link/SOP as well we're in you can also check that or open to see the whole file/explanation **What do you dislike about Guru?** I don't know if I can think of a possible reason on what I disliked about GURU because it is a perfect tool for me. **What problems is Guru solving and how is that benefiting you?** For example: I have a questions regarding to a concern of a member that I'm not sure of. I can directly ask GURU and GURU will provide an answer and explanation for me. And that benefits me by it makes my life easier. ### 21. Guru Delivers Accurate, Efficient Results That Boost My Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Cherrylene C. | customer service rep, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Guru?** Guru is an excellent AI tool that greatly supports my work. It consistently provides relevant, accurate, and efficient results, making my tasks much easier and faster to accomplish. I truly appreciate how dependable and helpful it is in improving my productivity. **What do you dislike about Guru?** Guru sometimes cannot comprehend or many any email response and the information is very broad. **What problems is Guru solving and how is that benefiting you?** Guru has all the policy and procedures my company have. We are required to use this tool due to consistency and accurate details. ### 22. Reliable Information Hub with Superb Support **Rating:** 5.0/5.0 stars **Reviewed by:** salman k. **Reviewed Date:** February 08, 2026 **What do you like best about Guru?** I really like how Guru is always there when no one else is around and you don't need to go anywhere else to ask questions. You can just search, and the answer is right in front of you. It's quick and easy to gather information, which helps us deliver better customer satisfaction. Setting it up was easy and quick, not a big task, and definitely not rocket science. Any individual can do it. **What do you dislike about Guru?** Sometimes, when searching for specific information, the results don't match what I'm looking for and show different results. **What problems is Guru solving and how is that benefiting you?** I use Guru to search for product information and restrictions for better customer service. It quickly solves customer issues and makes gathering information easy, leading to improved customer satisfaction. ### 23. Insanely Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Skyler R. | Co-Founder & Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Guru?** The Chrome extension is crazy useful. You can search and find information, create new documents, and configure triggers so it alerts users when they're on particular web pages your company uses in its day-to-day operations. The CTO, Mitch Stewart, is great also. I had a very specific problem that was going to cause me a ton of trouble over the Christmas holidays. I don't run a big company, but Mitch took the time to listen to me and gave me a solution that fixed everything. How you treat small businesses speaks volumes when you have customers like Brex, Shopify, and Ramp. Knowing the product is in the hands of someone who respects its customers is a breath of fresh air these days! **What do you dislike about Guru?** Two UX things would be nice. First, it'd be great if we could access our drafts directly from the Chrome extension. Second, it be great if the card height and width dimensions were stored in memory somehow so they wouldn't reset every time you open a new card. Note, I'm not saying every single card should maintain its own height and width dimensions, just a global dimension based on the last height and width values you set. **What problems is Guru solving and how is that benefiting you?** None anymore. I used Guru to store and access essential knowledge and processes, making it easy for others to find job-related information via a handy Chrome extension. However, the removal of public sharing has eliminated its usefulness. ### 24. Guru helps us store our knowledge in a well structured way **Rating:** 4.5/5.0 stars **Reviewed by:** Abishek S. | IT Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Guru?** Guru has become an essential part of how we manage and share knowledge across our team. The ease of use stands out—it’s simple for anyone to create, update, and verify content, which makes adoption smooth even for new team members. The integration with tools like Slack means our team can access the right information instantly without breaking their workflow. This has greatly reduced repeated questions, streamlined onboarding, and helped us maintain consistent processes across departments. **What do you dislike about Guru?** Overall, Guru works very well for us, but there are a few areas that could be improved. The search experience can sometimes surface too many results, making it harder to find the most relevant card quickly. Additionally, formatting options in cards could be more flexible, especially for complex documentation. While integrations are strong, having more customization in analytics and reporting would make it easier to measure the direct impact of Guru on productivity. **What problems is Guru solving and how is that benefiting you?** Guru helps us centralize and maintain our internal knowledge so that the team always has access to accurate and up-to-date information. It has significantly reduced repetitive questions, improved onboarding for new hires, and ensured consistency in how processes are followed across departments. The Slack integration is especially helpful because it delivers answers right where our team works, saving time and avoiding context switching. Overall, Guru has streamlined knowledge sharing, increased efficiency, and helped us maintain high standards in our workflows. ### 25. Centralized, Reliable Knowledge at Your Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Cel I. | Customer Care Agent, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Guru?** Guru is a verified and trusted information. It can confirm information, up-to-date content and very reliable. It integrates informative details to help people gather answers without switching tabs. You can quickly turn messages, notes, or documents into knowledge cards. It works well even if you don't know the exact phrase you are looking for, making it easier to pull knowledge out of clutter. It's centralized, trusted answers help new team members ramp faster and keep customer-facing teams aligned. **What do you dislike about Guru?** Without consistent ownership, cards can pile up, go out of date, or become cluttered. Many users find search strong, but others report that it sometimes surfaces older or less relevant cards first, leading to "knowledge hunting". Since more cards are created, organizations can end up with duplicates, partial overlaps, or fragmented information unless someone curates it carefully. If verification reminders are not turned correctly, experts can get bombarded with "please verify this card" notifications. Teams that are not used documenting knowledge may struggle to keep Guru active and updated, leading to low engagement. **What problems is Guru solving and how is that benefiting you?** One of the problems would be several information scattered across tools. Solution would be a single, centralized knowledge base with fast search and an easy browser extension. ### 26. Streamlined Knowledge Management, Needs Resource Sync Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Guru?** I use Guru for efficient knowledge management within my company, specifically appreciating how it consistently provides quick and efficient access to answers by serving as a single, reliable resource. I love that Guru integrates seamlessly with tools like Google Suite and Slack, as this capability allows me to gather and extrapolate knowledge from various platforms where day-to-day communication and documentation reside. This feature of being able to pull information from multiple workspaces like wiki pages, Google Suite, and Slack not only streamlines my workflow but also acts as a significant time saver by centralizing data access. **What do you dislike about Guru?** I find that sometimes Guru doesn't get the right answers, which can be problematic. It's potentially more of a company issue, but if there are outdated resources or updates, Guru may not fully capture all of those, leading to incomplete or incorrect information. **What problems is Guru solving and how is that benefiting you?** I use Guru for efficient knowledge management, quickly finding answers from integrated sources like Google Suite and Slack, saving time. ### 27. Effortless Information Retrieval, Perfect for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Guru?** I really appreciate how Guru helps me find important information quickly and in a timely manner. I love how easy it is to use, which makes my work in sales more efficient. It's also visually easy to look at, which makes finding the information I need straightforward. The initial setup was incredibly easy, and training on it took maybe 30 minutes or less. **What do you dislike about Guru?** I have no complaints at all **What problems is Guru solving and how is that benefiting you?** Guru helps me find important information in a quick and timely manner. ### 28. The Best Guru for Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Guru?** I like the card feature. The dropdowns expand to provide further clarity and the ability to favorite sections makes it easy to refer back to information I use daily. **What do you dislike about Guru?** N/A - It's pretty useful! It's working great as a database for my department. **What problems is Guru solving and how is that benefiting you?** Guru has greatly reduced time spent looking for information guides. I'm much quicker with digitally formatted documents, so it's been a great benefit. ### 29. Shopify's Alexandria Library **Rating:** 5.0/5.0 stars **Reviewed by:** Jeronimo Andrés D. | Customer Service Especialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Guru?** I find this platform to be an incredibly useful and powerful tool that has become indispensable for my everyday work. From the very beginning, the ease of implementation and integration was remarkable, allowing us to seamlessly incorporate it into our existing processes without any major hurdles. The ease of use is intuitive, making it simple to navigate the extensive number of features and find exactly what I need. I rely on it multiple times throughout the day, which speaks to its high frequency of use and overall value. Furthermore, One of the most telling signs of its quality is the fact that I've never even had to use the customer support team. Beyond its robust functionality, one of my favorite aspects is the clever humor, specifically the hidden "jokes" and playful easter eggs sprinkled throughout the platform that make using it a more enjoyable experience. **What do you dislike about Guru?** On a less positive note, I found that the user experience sometimes requires a bit of a learning curve. The platform's navigation occasionally forces you to memorize specific titles or terms because the required information isn't always immediately visible. This can be a minor hurdle, but it's a small trade-off for the overall power and utility of the tool. **What problems is Guru solving and how is that benefiting you?** Guru completely changed my workflow. Before, I was constantly wasting time hunting for information that was scattered all over the place. Now, the platform keeps all our team's knowledge in one spot, so I can find what I need instantly. It saved me a ton of time every single day. ### 30. Simplifies Policy Confirmation with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul S. **Reviewed Date:** February 08, 2026 **What do you like best about Guru?** I like how Guru makes it easier to confirm the details for the members when I'm ready to make a booking because they have their articles available. It's really helpful for us, and it's the only tool we use. The initial setup was very easy for me; I just logged in within seconds. Guru helps to make life easy and work easy. **What do you dislike about Guru?** I wish Guru had an option to club all the articles specifically for a particular department to make it easier to find. **What problems is Guru solving and how is that benefiting you?** I use Guru to search for policies related to travel bookings. It helps me confirm details for booking, making it easier with available articles. ### 31. Essential Knowledge Management Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy Lynn P. | Customer Service Support, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Guru?** Guru is an incredibly helpful tool for managing and sharing company knowledge. It’s easy to use and quick to set up, with a clean interface that makes finding and updating information simple. The platform integrates smoothly with our tools, so knowledge is always right where you need it. Our team uses Guru frequently because it fits naturally into our workflow and keeps information consistent and reliable. With a solid set of features and seamless integration, Guru has become an essential part of how we work and share knowledge every day. **What do you dislike about Guru?** Overall, the tool works great and delivers on what it promises, though there’s still room for improvement. A few features could be more streamlined, and some integrations might benefit from added depth, but these are minor points compared to its overall performance and reliability. **What problems is Guru solving and how is that benefiting you?** Guru helps solve the problem of scattered and inconsistent information across teams. Before using it, finding the right answers or verified details often meant searching through multiple documents, chats, or emails. With Guru, everything is stored in one centralized place and easily accessible through integrations like Slack or the browser extension. ### 32. Excellent Knowledge Management Solution with Smart AI Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Tejas P. | Computer Science Student & Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Guru?** Guru provides excellent knowledge management and information organization capabilities. The user interface is intuitive and the search functionality is incredibly fast and accurate. The AI-powered features help streamline document retrieval and team collaboration significantly. Overall, it's a great tool for enterprise knowledge management. **What do you dislike about Guru?** The onboarding process could be more streamlined for new users. Additionally, customization options are somewhat limited compared to competitors. Some integration capabilities with third-party tools could be improved. The pricing structure might be complex for smaller teams. **What problems is Guru solving and how is that benefiting you?** Guru solves critical information silos within our organization by providing a centralized knowledge repository. It eliminates the need to search through multiple systems and documents, saving employees valuable time daily. The AI-powered search helps us retrieve accurate information instantly, which has significantly improved team productivity and reduced duplicate effort across departments. ### 33. Effortless Customer Support with Guru's AI **Rating:** 5.0/5.0 stars **Reviewed by:** Ayi T. **Reviewed Date:** February 01, 2026 **What do you like best about Guru?** I use Guru at my workplace to get day-to-day information related to work, and it helps me solve issues for customers. The thing I like most about Guru is its use of AI software, which is very helpful. When I'm unsure of the cards to use, I place a question into the Guru AI, and it uses information from available cards to provide an answer, which assists with processes and steps for customers. Additionally, the setup was very easy. **What do you dislike about Guru?** I have nothing to dislike from guru **What problems is Guru solving and how is that benefiting you?** I use Guru for daily work information, solving customer issues with helpful AI-powered card guidance, which provides answers when I'm unsure. ### 34. Highly Versatile and User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** sanjay k. **Reviewed Date:** December 27, 2025 **What do you like best about Guru?** I think many things about Guru are great. The platform is very easy to use and interactive. I appreciate the responsive customer care because we can find help from Guru itself. Guru provides interactive responses and helps me figure out the next steps, whether I'm learning a new skill or need guidance in solving problems. It shares descriptive information, helping to create a better path. **What do you dislike about Guru?** I think if there were physical offices or destinations, authentication would be better. Guru is available only on a virtual platform, as far as I know. **What problems is Guru solving and how is that benefiting you?** I use Guru for daily searches for any kind of information. It helps create opportunities to build businesses by providing a proper idea of how to start and build a job or business. ### 35. Accurate Answers but Needs Faster Response **Rating:** 4.5/5.0 stars **Reviewed by:** Dan Russel S. **Reviewed Date:** December 30, 2025 **What do you like best about Guru?** I like how Guru provides me with the exact answer or solution that I can provide to the customer, which helps me understand the problem even more. I also appreciate how the system is responsive, giving me the information I need. The step-by-step guidelines improve my work, and I find the core articles to be well organized, which is really helpful. **What do you dislike about Guru?** Guru's immediate response times need improvement. Also, some articles are annoyingly separated, making them seem nonsensical. I think it would be better if all related articles on a topic were combined into one. **What problems is Guru solving and how is that benefiting you?** I use Guru to find exact answers and solutions for customers, enhancing my understanding of issues. It organizes core articles and provides step-by-step guidelines, improving my work processes. ### 36. Beginner Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny T. | customer care, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guru?** Guru is easy to use, with simple templates and helpful AI tools. Its verification feature keeps information accurate, making knowledge sharing simple for any team. **What do you dislike about Guru?** I can’t think of anything to dislike about Guru. **What problems is Guru solving and how is that benefiting you?** This saves me time, reduces confusion, and helps me get accurate answers quickly, so I can work more efficiently and confidently. ### 37. Guru is Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha S. | customer care representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Guru?** I like Guru the best because it provides update, process, knowledge and fun **What do you dislike about Guru?** Sometimes cards are not updated and some of the card are hard to find **What problems is Guru solving and how is that benefiting you?** Guru solved the problems by spreading the information. Instead of asking my colleague I just need to search it in Guru and then I will find the answer ### 38. Easy Navigation but Lacks AI Functionality **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guru?** I liked how easy it was to navigate Guru. It was very easy to pull up what I needed, and the folders were well-managed by my team, which I think helped. I could also search by owners and managers, and that was really helpful too. **What do you dislike about Guru?** Well, we ended up leaving Guru as users, but I think it's because it lacked AI functionality that we were looking for. **What problems is Guru solving and how is that benefiting you?** I use Guru as a huge enablement resource to refer to workflows, direct new hires, and access necessary processes easily. ### 39. Streamlined Onboarding and Instant Answers with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Chanchal B. **Reviewed Date:** December 25, 2025 **What do you like best about Guru?** I find Guru really helpful in reducing repeat questions, which is a big time-saver. It also enables faster onboarding for new team members, which is great. What I like most about Guru is that it delivers instant answers within tools like Slack and the browser, making it very convenient to use. Additionally, the content verification feature ensures that information remains accurate, which is very important to me. I also appreciated the straightforward card creation process during the initial setup. **What do you dislike about Guru?** I find the notifications and alerts lacking in some way, especially the verification and update reminders. **What problems is Guru solving and how is that benefiting you?** I use Guru to reduce repeat questions and enable faster onboarding. It delivers instant answers inside tools like Slack and ensures content verification, keeping information accurate. ### 40. Intuitive and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Guru?** Guru is very easy to use, and only takes a short time for you to be familiar with it. Searching for Guru articles works like other search engines. Most of the necessary information can be located as long as you know the right keywords. **What do you dislike about Guru?** Some of the information can't be found in Guru. Also, if you don't know the keywords to use, you might not be able to locate the correct Guru article. **What problems is Guru solving and how is that benefiting you?** Guru is a geat Knowledge Base. It can provide easy access to the information that you need to resolve cases. You can also add your most visited Guru articles to your favorites, so you can access them easier. ### 41. Effortless Knowledge Sharing with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Senya R. **Reviewed Date:** November 13, 2025 **What do you like best about Guru?** I love how easy it is to use Guru for knowledge sharing within our technical support team. The platform made the initial setup a piece of cake, especially with the assistance of a supportive staff member who helped us understand how the tool could fit our needs. I particularly enjoy the ease of configuration and find the customization options straightforward, which allows us to tailor the tool to our specific requirements seamlessly. Furthermore, the support team is excellent, providing valuable assistance that enhances our experience with Guru. **What do you dislike about Guru?** I find maintaining different folders within collections somewhat challenging. Additionally, moving cards from one collection to another is not as easy as I would like it to be. **What problems is Guru solving and how is that benefiting you?** I use Guru for knowledge sharing in my technical support team due to its ease of use and excellent support, simplifying configuration and customization. ### 42. Essential Knowledge Base with Robust AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Annielyn Y. | Call Center agent, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Guru?** I find Guru incredibly valuable as a knowledge base in my role as a customer service representative. It's my go-to place when I am unsure of the processes I need to follow, which makes navigating complex issues much easier. The most important and useful part of Guru is the new AI update. The Guru AI is very user-friendly. I appreciate that I can just type in my question, and the AI responds based on all available articles, saving me time and effort in searching for information. Additionally, the search box is a significant feature for me because that's where I can efficiently search for answers, enhancing my productivity. These functionalities encourage me to continue using Guru. **What do you dislike about Guru?** I found the initial setup of Guru somewhat challenging. The difficulty arose from the fact that while all the information is available, it is not well-sorted. This lack of organization made it harder than expected to get started and might have delayed the effective use of the tool in my role. **What problems is Guru solving and how is that benefiting you?** I use Guru as my go-to knowledge base for quick solutions when I don't know what to do, benefiting from AI that provides answers from all available articles. ### 43. Fast and Accurate Solution for Case Management **Rating:** 5.0/5.0 stars **Reviewed by:** luc y. **Reviewed Date:** April 03, 2026 **What do you like best about Guru?** I love that Guru is very fast and accurate, which makes accessing information for my cases efficient. It nicely organizes information by topic, which is incredibly helpful. The initial setup was very easy, which I appreciated. **What do you dislike about Guru?** everything is ok **What problems is Guru solving and how is that benefiting you?** I use Guru to get help with my cases, especially those involving multiple topics. It's fast and accurate, allowing me to access and organize information efficiently. ### 44. Instant Cruise Assistance with Accurate Info **Rating:** 4.5/5.0 stars **Reviewed by:** Abdulla S. **Reviewed Date:** February 11, 2026 **What do you like best about Guru?** I appreciate that Guru provides the specific information I need, like giving me the exact customer care numbers when I ask, which is really helpful. I also like that Guru has new updates related to cruise information. It's great that it provides cruise and travel information in just a fraction of minutes, which is super convenient. Setting up Guru was easy, and these features make it really valuable to me. **What do you dislike about Guru?** nothing **What problems is Guru solving and how is that benefiting you?** I use Guru to quickly get updated cruise information, including customer care numbers and essential details, saving me time. ### 45. Tool that is my go to to search and follow complex workflows. **Rating:** 4.0/5.0 stars **Reviewed by:** Claudia S. | Customer support representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Guru?** It's easy to use, and if the cards have the keywords, the search for a specific card is very fast. It's the tool to go to when I need to search the correct workflow to ensure the best assistance possible while following the company's guidelines. **What do you dislike about Guru?** When a workflow is complex and needs to have lots of steps to be checked, it would be better if other colors or font sizes were allowed, since sometimes important steps are easily missed with so much information. **What problems is Guru solving and how is that benefiting you?** Guru is where all the workflows are kept, so I use for every case I need to work, to ensure the guidelines are being followed and to also deliver the best service to our customers. Is there a common issue? Guru is the go-to see what could cause the issue and what can be offered to have the issue resolved. A case seems to need escalation? I can double-check if I can indeed escalate a case or if I can try other steps before that. ### 46. Clear, Step-by-Step Process That Makes Work Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alec Dominique I. | Csr, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Guru?** The topic itself and on how we can process things, it is listed from all the steps needed. **What do you dislike about Guru?** Needs specific name to search for some cases other than that none. **What problems is Guru solving and how is that benefiting you?** All of my cases. ### 47. Empowering Knowledge Sharing with Guru **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela B. | Support Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Guru?** Guru offers an impressive array of benefits that can enhance your experience. One of the standout features is its ability to streamline information sharing, making it easier to access valuable insights when you need them. Additionally, the platform promotes collaboration, ensuring that you can work seamlessly with your team. Guru's user-friendly interface is another highlight, enabling you to navigate effortlessly and find what you're looking for. Ultimately, the focus on knowledge retention and easy accessibility makes Guru a fantastic tool for boosting productivity and efficiency in your daily tasks. **What do you dislike about Guru?** While every tool has its areas for improvement, Guru presents a solid set of features that generally meet user needs. Some users may look for enhanced customization options to tailor the platform more closely to their specific workflows. Additionally, a few might appreciate more integrations with other tools they use regularly, as this could provide a more seamless experience. However, the overall strengths of Guru tend to outweigh these considerations, making it a valuable resource for many. **What problems is Guru solving and how is that benefiting you?** Guru addresses several key challenges that can arise in everyday work environments. By centralizing information, it helps ensure that you can easily access the knowledge you need without having to sift through multiple sources. This not only saves time but also enhances your productivity, allowing you to focus on your core tasks. Additionally, Guru fosters collaboration among team members, making it easier to share insights and updates in real-time. This collaborative spirit leads to better communication and a more informed team. Overall, by streamlining information access and encouraging teamwork, Guru significantly enhances your efficiency and effectiveness in your daily responsibilities. ### 48. Centralizes Knowledge, Easy Integration with Slack **Rating:** 5.0/5.0 stars **Reviewed by:** Ari P. | Senior Social Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Guru?** I like how complete the cards can get in Guru. They can be linked to other cards, allowing me to connect knowledge and make references to other topics. It's also easy to embed these cards in Slack to share with the team, making it convenient for reading and updating. Additionally, it's easy to add links to Google Docs. **What do you dislike about Guru?** I don't like that users don't pay attention to the notifications or update/approval requests. **What problems is Guru solving and how is that benefiting you?** Guru centralizes company knowledge, making it accessible for the team. I can connect and reference different topics by linking cards and share them on Slack for easy team updates. ### 49. Seamless Knowledge sharing made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Rachit P. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Guru?** Guru is extremely easy to use and quick to implement across the team. The platform integrates smoothly with tools we already use, making it a natural part of our workflow. Customer support has also been responsive whenever needed. With its wide range of features, we rely on it frequently for knowledge sharing, which has noticeably improved team productivity. **What do you dislike about Guru?** At times, managing a large volume of content can feel slightly overwhelming and occasional sync lags with integrations slow thing down. Having a more streamlined dashboard and quicker updates would make it even better. **What problems is Guru solving and how is that benefiting you?** Guru helps us centralize and organize company knowledge, ensuring everyone has access to accurate, up to date information. This has reduced repeated questions and improved overall collaboration across teams. ### 50. Unique Workflow, Needs Better Search **Rating:** 3.5/5.0 stars **Reviewed by:** Mohammed S. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Guru?** I like how Guru solves the repeated question problem by providing answers from a single trusted source. Its verification workflow is unique. I also appreciate the browser extension because it lets us find answers and capture new knowledge directly into Guru. Another aspect I find positive is that the initial setup was very easy. **What do you dislike about Guru?** The search functionality is great, but if it is improved, Guru will become even better. **What problems is Guru solving and how is that benefiting you?** Guru solves the repeated question problem by providing answers from a single trusted source. I like its verification workflow and browser extension that lets us find answers and capture new knowledge directly. ## Guru Discussions - [Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) - 1 comment, 2 upvotes - [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) - 3 comments, 2 upvotes - [how we can see the date of the modifications of the gurus,we cant](https://www.g2.com/discussions/how-we-can-see-the-date-of-the-modifications-of-the-gurus-we-cant) - 1 comment, 1 upvote - [Is there any data not worth saving? Am I a knowledge hoarder?](https://www.g2.com/discussions/is-there-any-data-not-worth-saving-am-i-a-knowledge-hoarder) - 1 comment, 1 upvote - [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) - 2 comments, 1 upvote - [View Guru pricing details and edition comparison](https://www.g2.com/products/guru/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+11%3A57%3A46+-0500&secure%5Bsession_id%5D=ed9c4754-1d12-4eb8-a9f7-d97f6025945e&secure%5Btoken%5D=d3f6c74d6ce8ddaf9927bd871dbf347e82d0c65bb55e9fd6b4c1262bd3ec14d7&format=llm_user) ## Guru Integrations - [Chrome OS](https://www.g2.com/products/chrome-os/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [LivePerson](https://www.g2.com/products/liveperson/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [NaVetor](https://www.g2.com/products/navetor/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) ## Guru Features **Content Management** - Data Centralization - Insight Engines - Archiving - Insight Engines - Search Analysis - Insight Engines **Administration** - Database Management - Data Workflows - Issue Management **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Knowledge Management** - Knowledge Base - Publishing Workflows - Analytics **Compatibility** - Federated Search - File Types - Global Language Support **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails **Automation - AI IT Agents** - Document Processing - Feedback Collection **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Content Discovery** - Search Interface - Insight Engines - AI Functionality - Insight Engines - NLP Functionality - Insight Engines - Data Mining - Insight Engines - Structured Navigation - Insight Engines - Machine Learning - Insight Engines **Compliance** - Policies and Controls - Data Governance - Compliance - Auditing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Customer Support** - Intelligent Search - Suggestions - Decision Trees **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation **Autonomy - AI IT Agents** - Adaptive Responses - Task Execution - Independent Decision Making - Problem Solving **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Security** - Verification - Role-Based Permission - Public vs Private **Data Security** - Risk Data Attributes - Data Transport - Access Management - Multi-Factor Authentication **Administration** - Integrations - User, Role, and Access Management - Performance and Reliability **Functionality** - Personalization - Search Analytics - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **IT Ticket Management - AI IT Agents** - Ticket Status Updates - SLA Monitoring - Ticket Categorization - Ticket Assignment - Automated Ticket Creation **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Generative AI** - AI Text Summarization **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration **IT Support Automation - AI IT Agents** - Knowledge Base Utilization - Workflow Automation - Real-Time Troubleshooting - User Self-Service Assistance - Proactive Issue Detection **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Communication** - Social Features - Tagging - Upload - Comments **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top Guru Alternatives - 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