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Gumroad Reviews & Product Details

Susie P.
SP
Marketing and Sales Specialist, Branch Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

I like the interface for gummroad. It makes creating the products I want to sell really easy. I just launched my first free product before my paid one and it was easy as pie! Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I wish their profile page had more options for customization. I want a section to add more than just a bio- maybe an intro video, some socials, more pics, things like that. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

I finally found a platform that doesn't charge me until I earn. As a newbie at ecommerce, I was super excited to finally find a platform that takes 10% of what you earn (initially). Review collected by and hosted on G2.com.

Gumroad Overview

What is Gumroad?

Gumroad enables its members to sell their products directly to their customers by connecting both parties.

Gumroad Details
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Product Description

Gumroad enables its members to sell their products directly to their customers by connecting both parties.


Seller Details
Seller
Gumroad
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@gumroad
184,033 Twitter followers
LinkedIn® Page
www.linkedin.com
204 employees on LinkedIn®

Recent Gumroad Reviews

Jones M.
JM
Jones M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Gumroad Review - Best Tool to Sell digital Products"
Seriously, Gumroad makes it so easy to sell any digital product.. as they make checkout so easy for customers. Product is delivered instantly after...
Dhanushya S.
DS
Dhanushya S.Small-Business (50 or fewer emp.)
0.5 out of 5
"The fees are very high"
Its popular, Its User Interface is good. It's easy to use.
Cherlyn C.
CC
Cherlyn C.Small-Business (50 or fewer emp.)
3.5 out of 5
"Everything You'd Ever Need for Selling Digital Products, But 10% Cut Isn't Competitive"
It's ridiculously easy to set up in minutes. In your account, you click on "New Product" and follow along. Gumroad delivers digital products like p...
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Gumroad Media

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15 out of 16 Total Reviews for Gumroad

4.2 out of 5
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15 out of 16 Total Reviews for Gumroad
4.2 out of 5
15 out of 16 Total Reviews for Gumroad
4.2 out of 5

Gumroad Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Jones M.
JM
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Gumroad?

Seriously, Gumroad makes it so easy to sell any digital product.. as they make checkout so easy for customers. Product is delivered instantly after purchasing Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

the 10% fee is high, Depending with your country,transfer to bank may not be availaible and you may have to use paypal or stipe Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

easily sell digital products like ebooks ,pdf or notes online,whether its an ebook,course or notes,Gumroad provides the solution for you to sell Review collected by and hosted on G2.com.

Cherlyn C.
CC
Narcissistic Trauma Recovery, Breakup/Divorce Recovery & Dating Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

It's ridiculously easy to set up in minutes. In your account, you click on "New Product" and follow along. Gumroad delivers digital products like pdfs or audios straight for download or directs them to your membership/course site right to your customer's inbox.

Just connect your payment gateways and you're off!

Embedding the products into your website is also very easy, loads well and the customer UI and experience is a smooth, seamless process that beats other platforms.

Best for small casual solopreneurs/freelancers/hobbyists that sell low-volume digital products, like 30 sales of a $20 product.

Also for those who don't exactly like marketing their goods, as Gumroad allows your product to be displayed in their marketplace called Gumroad Discover. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I don't like the stark look of the November 2021 redesign, the old one was softer and filled out, and less harsh on the eyes. The new one seems too graffiti and Andy Warhol-like.

Their 10% flat fee is too much of a cut. This is not including the fees Stripe/Paypal take away. So if you have a $50 product, you'd get less than $45.

Comparing this to platforms like Snappy Checkout, which is just $0.50 per transaction.

Or a professional selling platform like Paykickstart, where if you sold 10 products at $100, you'd have made back the subscription fee compared to Gumroad.

As in, you can continue selling and technically pay no more fees to Paykickstart on their Starter tier, up to $10k/mth, while you still have to pay that 10% to Gumroad.

Gumroad also does not have any order bumps or upsells as of March 2023, so it's not possible to build a sales funnel. If you plan to earn more than $1000, it doesn't make financial sense to use Gumroad. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

Back in 2016, I needed a quick setup for my digital courses and Gumroad was a robust, feature-rich, and fast solution. I got my first sales using Gumroad and it was a good introduction to sales. Review collected by and hosted on G2.com.

RB
Owner, Poses & Prose
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

With Gumroad I've been able to "set it and forget it." The interaction was very easy to navigate--I posted my books, set the price, and sent out a link to customers. There are tons of other features as well. And I like the fact that there are various ways to negotiate your relationship with Gumroad depending upon your level of sales. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Outside of the tech-based creator economy, more people have heard of ebook publishing platforms than they've heard of Gumroad, so I had a few customers who had trouble finding their way to the site (even with a link). I'm not thrilled with the tax reporting--it feels like an afterthought. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

Gumroad taught me how to upload videos successfully. Their support docs are excellent--easy to read and applicable across platforms. The platform is excellent for scaling your operations from teeny-tiny (me) to significantly larger (while still being a small business). Review collected by and hosted on G2.com.

Catherine A.
CA
Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

I use Gumroad because of it's pay-what-you-want and variable pricing options. I could not find another option that offered this feature. I also really love how easy it is to integrate Gumroad into my website. It's SUPER easy to use and I think the end-user-experience for my customers is pretty seamless as well. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I wish I could customize the email receipts and product delivery more. Gumroad give you the option of delivering files to customers or to redirect them to a link. If I could change one thing it would be more formatting and customization of the email confirmation. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

We sell online classes in low volume and with pay-what-you-want pricing and I needed a low-cost, flexible delivery system. Gumroad offer EXACTLY that. It is low-cost to integrate into my suite of software tools we use, and makes it so easy and simple to launch new products. I'm using it more and more these days for class sign-ups both for asynchronous and synchronous classes. Review collected by and hosted on G2.com.

Dhanushya S.
DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Gumroad?

Its popular, Its User Interface is good. It's easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Fees, The total fees comes upto about 13% taking into account the Gumroad fee and the payment processing fee. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

It helps me sell my digital downaloads Review collected by and hosted on G2.com.

Brendan M.
BM
Systems Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

Ease of set up and functions well for getting a store going. No monthly fee Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Too high a percentage of sales fee. CEO is a right wing troll on Twitter which I do not want to fund. They changed the UI with no notice and have little customization options. Exchanging currency when both customer and seller not in US dollar which causes uncertainty with fluctuations between payment and pay out. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

Easy way to sell products online with no monthly fee. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

The price. They will not charge you unless you make a profit from your sales. I highly recommend this site as opposed to Click Funnels and Samcart. This works best. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Honestly, I just signed up, and so far, I do not see any negatives regarding the site. It is easy to set up; I have yet to have any hiccups on the website so far. Review collected by and hosted on G2.com.

Recommendations to others considering Gumroad:

If you are looking to sell something simple don't go with a complicated sales funnel; go with Gumroad; it is so simple. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

I have uploaded a handful of videos that I have for sale. I just started and signed up for the site and have not made any sales as of yet, but it seems like a great place to sell anything. Review collected by and hosted on G2.com.

Elanchezhiyan R.
ER
Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

The fast and straightforward UI. There are no unnecessary elements on the purchase page. Basically has only features that are required for selling products by the creators. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Sometimes the pages have gone down from the internet, making things a little tricky. There can be SEO functionality on the product pages, so that we can optimize these pages. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

I was able to sell my courses through Gumroad. The onboarding process was smooth and simple. I could create my profile and product pages in a matter of 10-15 minutes. Review collected by and hosted on G2.com.

Kiril D.
KD
Senior Software Engineer
More Options
Validated Reviewer
Review source: Organic
What do you like best about Gumroad?

The options to create a product and ad multiple discounts Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I dislike the new interface is so unpleasant for using its like some toy and not real helpful product. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

i can sell easily my electronic contents Review collected by and hosted on G2.com.

Diego P.
DP
Growth Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gumroad?

The diversity and variety of content and courses Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

The ui could be better. It sometimes confuses where you are. Review collected by and hosted on G2.com.

What problems is Gumroad solving and how is that benefiting you?

I can find courses that you don't find else where. Review collected by and hosted on G2.com.