Trainn Pros and Cons

Trainn team is really responsive to our needs. Overall, most features are built well and do exactly what I need. Easy to pick up regardless of how long it has been between uses. Review collected by and hosted on G2.com.

I have a few issues with the voice to AI voice tool - it does not split as well as the auto-generated one and it always leaves a tiny clip of my voice in each split which is difficult if not impossible to remove. I also think the zoom/spotlight features are a bit touchy so generally cannot use. I would also really like to be able to bulk download videos or bulk copy codes so that I can distribute as I need to. Review collected by and hosted on G2.com.

My favorite part of the platform isn't the platform - its the people who run it. They are responsive to feature requests and help you adapt the tool to your use case whenever possible. I bought the tool for creating and securely sharing guides internally to help the company transition to a new software platform and it's been perfect for building and sharing my knowledgebase(s). I believe I've only used half of Trainn's functionality and have found incredible value in what I've done so far. Not once has my support team asked me to change my needs to align with their tool, they changed the tool to align with my needs. My use case is not client education, but the platform is flexible enough that I can use it as an internal, employee knowledgebase and share our SOPs securely. I have only used it for guides, but Iook forward to exploring the video tools as well. Review collected by and hosted on G2.com.

The team at Trainn responded quickly to challenges I'd experienced or frustrations I had with the platform and, when needed, updated Trainn's functionality, updated it or tweaked my settings. I can't think of anything that stands out as a "dislike." Trainn does exactly what I need it to do and they cleared my roadblocks. Review collected by and hosted on G2.com.

For anyone who's only starting to build their internal or external courses, Trainn is a grrat starting point. It's very easy to use and navigate. Making videos is also really because you don't have to record the entire thing all at once. You can do them clip by clip which makes it a lot easier compared with other platforms. Review collected by and hosted on G2.com.

I think they can add more options for quizzes. Currently, they only have multiple choice and checkboxes which are great but additional options would be perfect. Review collected by and hosted on G2.com.

I appreciate having a single tool that integrates content creation, management, and hosting capabilities. The platform is clean and intuitive, making content creation and editing a seamless experience. My team values the Trainn Support team's prompt and helpful assistance during our onboarding process. Review collected by and hosted on G2.com.

Trainn has a handful of product limitations which we have needed to work around.

-Structural limitations: Course hierarchy restricted to single level

-User/learner management limitations: Limited dynamic filtering capabilities

-Default settings: Certain default configurations are not ideal or applicable I.e. clip splitting

-Inconsistencies: Occasional bugs or network errors that occur during usage Review collected by and hosted on G2.com.

Trainn is a simplistic yet powerful tool that focuses on the most necessary features for creating engaging videos. It’s user-friendly and includes everything you need to highlight specific parts effectively. We use it for creating "how-to" videos for our users.

From the start, I’ve been impressed with the Trainn team - their communication is excellent, and they’re always quick, helpful, and ready to assist. Review collected by and hosted on G2.com.

The voiceover can sometimes sound a bit strange and robotic on certain words, but I understand this is a common limitation with tools like this. Additionally, I wish there were more flexibility in spotlighting different elements within the same scene and the ability to zoom in and out multiple times in one scene.

That said, these are minor issues, and overall, the tool is excellent for its purpose. Review collected by and hosted on G2.com.

The support we get from the team is great! They are always on top of whatever we need and provide timely feedback to our questions and enquiries. Review collected by and hosted on G2.com.

I feel like there are some essential feature smissing in the video creation process to better help us create content. Review collected by and hosted on G2.com.

It's easy to work on to create specific feature videos Review collected by and hosted on G2.com.

I haven't found and yet and hence cannot say Review collected by and hosted on G2.com.

A very self-explanatory product, can gauge the features in just a few mins. Review collected by and hosted on G2.com.

Took a little time to setup courses while building it, but got a hang of it because of the responsive team. Review collected by and hosted on G2.com.

I've been using Trainn for creating customer onboarding guides and videos, and I must say, it's a great tool. The team behind Trainn is always one step ahead, swiftly adding features I didn't even realize I needed. Because of its effectiveness and great support, I highly recommend Trainn to anyone looking for an efficient onboarding solution. Review collected by and hosted on G2.com.

While I've encountered a few bugs, the response time for fixes has been incredibly fast. Review collected by and hosted on G2.com.

We have been transitioning over to Trainn for the last month or so. The ease of use for content creation and AI voice availability allows for creation anywhere in any environment. The videos are easy to assign to your learners and are easy to access. The support team has made this transition extremely smooth and gone above and beyond to get us set up and rolling. Review collected by and hosted on G2.com.

The only downside we have encountered so far is the lack of version history. Review collected by and hosted on G2.com.