Trainn Pros and Cons

I love the interface of the dashboard so far. We have been using multiple platforms for customer Onboarding, partner training, and for help guides. But, Trainn includes all these features under the same platform. We can able to set up customer Onboarding, Partner Training, and Video Help center, which are great! Recently, they have launched Zing where we can able to edit and share tutorial videos easily. Review collected by and hosted on G2.com.

At the moment, I don't see any downsides of the platform, maybe the customer support can be improved. Review collected by and hosted on G2.com.

Text-to-speech conversion. Without this feature, marketers-designers have to rely on voiceover artists from fiverr et al to achieve background quality narration for videos. This step alone increases the turnaround time for videos by 4-5 days at the very least. Worse yet, each modification/correction to the script can introduce a further delay of 2-3 days. With Trainn I can do any number of rewrites to the voiceover script, choose the voiceover gender, style, accent and instantly render the voiceover for my videos. Review collected by and hosted on G2.com.

The editor can be buggy at times: Highlighted UI elements go askew, the video pauses/speeds up, voiceover configurations get reset, etc. Correcting the resultant errors and (at times) re-recording the video causes delays. Review collected by and hosted on G2.com.

Its ability to make a video tutorial is unmatched by what we have seen in the market. For the first time, our product team is not perturbed by the thought of making a product video. It brings in a layer of professionalism that we require and enables us to seamlessly merge the video with the subtitles to make it feel rehearsed and effortless. Review collected by and hosted on G2.com.

The video quality aspects could be more seamless and their dashboard can be improved to make it easier to visualize how the tool will lookg from the customer's perspective. Review collected by and hosted on G2.com.

Definitely, the ease of use makes it a great tool for anyone working in marketing or customer-facing roles. The entire automatically gets converted to slides based on the actions you perform. Editing features are concise yet extremely helpful. Another great thing is the auto-generated text-to-speech available in different languages, tones, and voices. Sometimes all it takes is 10 minutes for me to complete a video! Review collected by and hosted on G2.com.

There's nothing much to dislike really. Very rarely, the video doesn't render on preview and we have to do the whole thing again which is a hassle but given how easy it is to edit, it doesn't feel like much work. Review collected by and hosted on G2.com.

Trainn has been an excellent tool for my team and me to create training videos and walkthroughs of the essential processes within our company. There are some competitors out there, but they don't necessarily compare. I enjoy the ability that Trainn has a free plan and appreciate the great support and communication I have received when encountering an issue. While the free plan is limited, it is packed with features that make it a great tool. Review collected by and hosted on G2.com.

At this time, there is no real downside to Trainn. There is a tiny learning curve to make videos, but once you learn it is a piece of cake! Review collected by and hosted on G2.com.

Trainn video helped us in creating walkthrough videos in minutes. It is quick and very easy to adapt. Video can be split into multiple chapters which benefits end-user to find the right content in a shorter time. As we, Increff is expanding in multiple geographies, it is easy to make videos in multi-languages along with voiceover. Apart from the features, Trainn team support is incredible. Review collected by and hosted on G2.com.

Some of the features are at a basic level, but Trainn team is taking our feedback and incorporating it into their tool. Analytics is one of the major areas where the Trainn team can work on. Review collected by and hosted on G2.com.

We worked with a software development company and they were using the tool to create onboarding and operational videos for their SaaS. It was a great experience in using this. Review collected by and hosted on G2.com.

Being the mentor there, I personally had to learn all the nitty-gritty of this tool and there is a bit of a learning curve which can be improved if they focus on their dashboard and user interface. Review collected by and hosted on G2.com.

It is easy to create training videos for my customers and to present them as courses / academies for a Hybrid training experience. I have my customers learn from Trainn before we meet, and then we practice using my company's software together through Zoom. Review collected by and hosted on G2.com.

The voices are too robotic for my preferences, but I am happy that I can record my own voice/video while I share my screen to add a personal touch for my customers. Review collected by and hosted on G2.com.

Their support team is highly proactive, and has helped us in getting started with the vision of building the WebEngage Academy. It is perfect for marketing teams that do not currently have a customer education team onboard. Review collected by and hosted on G2.com.

The platform has some rough edges, which are proactively being solved by the Trainn team. No complaints there. While the best training programs in the world club high-quality content with creativity, the flexibility for the latter is somewhere missing. Review collected by and hosted on G2.com.

Engaging video tutorials, personalized training, and multi-language support. Trainn simplifies customer education and onbaording. Review collected by and hosted on G2.com.

Limited customization options for the user interface and the need for more integrations with external tools. Review collected by and hosted on G2.com.