Groupon Reviews (91)

Reviews

Groupon Reviews (91)

4.2
91 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its **great discounts** and **variety of offers**, making it easy to discover local experiences and services at reduced prices. Many appreciate the user-friendly interface that simplifies searching for deals, although some express frustration with **customer service** and the clarity of deal conditions.
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CM
Christopher M.
Small-Business (50 or fewer emp.)
"We Love Groupon!"
5/5
What do you like best about Groupon?

You can buy anything you want, right in your area at great discounts. There is a ton of great product in there that you can’t find anywhere else. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

It’s a bit confusing sing at first but it wasn’t a long learning curve for me. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Good for Larger Cities, Limited for Smaller Ones"
4/5
What do you like best about Groupon?

I like that Groupon has a wide assortment of different items, coupons, codes, etc. that can be purchased by users and be successfully used at corresponding merchants. They also have merchandise that can be bought and shipped where the purchaser prefers. In my experience, there has never been an issue with any certificate or item that I have purchased from this site. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

If you live in a smaller city, the options can be extremely limited on things like the local deals. The vast majority of those that I receive in my Groupon account would require that I drive at least an hour away to use them successfully. Review collected by and hosted on G2.com.

BE
Bryan E.
Regional Operations Manager
Small-Business (50 or fewer emp.)
"Awesome Discounts on Groupon "
4.5/5
What do you like best about Groupon?

Groupon offers me an opportunity to see and try new local experiences as well as unique products at a discounted price. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Thankfully there hasn’t been much that I have disliked overall it is a great platform without any downsides that I’ve experienced Review collected by and hosted on G2.com.

RL
Rhonda L.
CEO
Small-Business (50 or fewer emp.)
"Groupon is so amazing"
5/5
What do you like best about Groupon?

I have loved everything about Groupon since it’s inception. Such a great way to try restaurants at a discount before going for regular price. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I’m not too fond of the new cash back set up or the Groupon goods. I like the focus on restaurants. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
GI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"Very easy to use and get a hold of reps"
4.5/5
What do you like best about Groupon?

I like that you can offer your businesses service to a wide variety of customers on that platform. They work with you to ensure that you reach the appropriate demographic as well. Also getting paid is pretty easy! You get a check in the mail. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Depending on the discount, it can certainly cheapen your service. You have zero control on who can purchase the voucher. Review collected by and hosted on G2.com.

Verified User in Veterinary
GV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Adventures for All"
5/5
What do you like best about Groupon?

That I can get a great deal on a variety of products. That medium to large sized groups can participate without having to break the bank. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

That the business does not receive more of a cut from people purchasing their services. Review collected by and hosted on G2.com.

Verified User in Graphic Design
GG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"We value Groupon"
5/5
What do you like best about Groupon?

It offers a variety of discounts on products, services and dining at super discounted prices. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Many of the vendors will not allow a 2nd visit since they use Groupon to recruit new clients. Review collected by and hosted on G2.com.

Rachel L.
RL
Rachel L.
Executive Assistant Intern
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great way to advertise and get new customers!"
4.5/5
What do you like best about Groupon?

The ability to reach new customers and offer special deals. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

The misunderstanding of transactions to some people. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Service"
5/5
What do you like best about Groupon?

great customer service and great products Review collected by and hosted on G2.com.

What do you dislike about Groupon?

make sure you read the fine print. sometimes their customer service can't help you out or you'll get a credit instead of a refund Review collected by and hosted on G2.com.

Verified User in Research
GR
Verified User in Research
Small-Business (50 or fewer emp.)
"Groupon site review"
3/5
What do you like best about Groupon?

Can find great deals based on where you are Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Sometimes the deal looks better than it actually is Review collected by and hosted on G2.com.