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Groupon Reviews & Product Details - Page 8

Groupon Overview

What is Groupon?

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.

Groupon Details
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Product Description

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.


Seller Details
Seller
Groupon
Year Founded
2008
HQ Location
Chicago, IL
Twitter
@Groupon
129,842 Twitter followers
LinkedIn® Page
www.linkedin.com
10,646 employees on LinkedIn®
Ownership
NASDAQ:GRPN
Total Revenue (USD mm)
$2,218

Recent Groupon Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"HORRIBLE CUSTOMER SERVICE AND NO REFUNDS!"
absolutely nothing. I have had horrible experiences.
Mine K.
MK
Mine K.Enterprise (> 1000 emp.)
4.5 out of 5
"Best restaurant experiences"
It is recommending restaurants with good deals
Casey R.
CR
Casey R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best for Gifting"
The discounts and ease of using it for gift giving
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Groupon Media

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88 Groupon Reviews

4.2 out of 5
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88 Groupon Reviews
4.2 out of 5
88 Groupon Reviews
4.2 out of 5

Overall Review Sentiment for GrouponQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Higher Education
GH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Groupon?

I like that there are some good deals available sometimes and you know about possible things you can do in your area. As a place of getting information for possible things to do, but not to purchase. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

There is no guarantee that what you bought you will get. The moment you press voucher you can say goodbye to your money and you might or might not get. Events might be refunded a few days prior with no explanation and it can take 10 days to get money back. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Contact the vendor directly, tell them about the deal on groupon and ask them to match it. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Outings and planning activities for the groups. Dinners etc, but costs are more than the benefit Review collected by and hosted on G2.com.

SB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

I like how they offer everyday services at a reasonable price. Every so often they have an extra 20% savings deal Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Mose of their offers are not really deals. The will up the price 100% just to reduce it to the original price to make it appear as though there is a 'deal'. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Make sure you know what you are buying. Looks at the terms and conditions (fine print) before purchasing. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Buying services at a reduced price. Review collected by and hosted on G2.com.

Stephanie P.
SP
Enterprise Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

The accessibility of what I purchase is my favorite part of Groupon. Sometimes I buy things online or from an app and I don't receive the purchase for a few days or weeks. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I dislike the quantity of options in my area of some services. It's pretty hit or miss as to what is being offered. Similarly, the offers change frequently so it's tough to wait and think on an offer and come back to it if necessary. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Look around for a good period of time before purchasing an item. Do research on how much an item or service should cost and compare. It's worth the research. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

From a business standpoint, I'm solving a need to provide gifts or services to clients or colleagues at an affordable cost. Review collected by and hosted on G2.com.

MD
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Groupon?

I love that it is a way to reach many people, and it's great for advertising as well! I like that it is user friendly, and customers are familiar with the process, so it is easy for them. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I dislike that there is a long waiting period before customers can use their groupons, it causes a lot of frustration. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

It definitely helps with marketing, advertising, reaching a large crown of people, everyone uses Groupon! The only thing that makes it difficult is the waiting period before groupons can be redeemed, it causes a lot of confusion, and it would be nice if it was clearly stated on your website, instead of having to search for it. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
GL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Groupon?

being able to find places near you is awesome because I find things that I never new existed! I can select a certain group of businesses I want to see advertisements for it automatically shows the places I am looking for! Review collected by and hosted on G2.com.

What do you dislike about Groupon?

It sends a lot of notifications when you opt-in on notifications. That setting can be turned off but I feel as though sometimes the notifications are unnecessary. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

It definitely helps me save a lot of money! Review collected by and hosted on G2.com.

Verified User in Construction
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

The food deals and movie deals. I have not had a problem with either of them. I did purchase a groupon to a restaurant that was closed contacted Groupon and I was able to trade it for something else. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

They portray themselves as being cheaper and discounts, but you just have to do your homework because I have found the prices to be cheaper elsewhere. I wish if a groupon expired they would just give you groupon bucks to use at a later day because the merchants have not allowed me to use an expired Groupon. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I do not use Groupon for my business. I do not see any benefits besides advertising and getting your business out there. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
GA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

The ability to search for so many offerings and services that we can test out before recommending to customers we work directly with. It offers great local and quality deals. It give me the ability to gift/share, and will retain the purchase value if you let the deal expire. Overall Groupon's customer service is very good if you run into an issue. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Overall, it is a useful and fun resource, however sometime deals can be vague, for example: they look very enticing, but they aren't really specials as it just directs you to the company website offer. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Being able to try new activities and restaurants at discount to recommend and take out customers when visiting during business. Review collected by and hosted on G2.com.

CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

You can buy anything you want, right in your area at great discounts. There is a ton of great product in there that you can’t find anywhere else. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

It’s a bit confusing sing at first but it wasn’t a long learning curve for me. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

If you are a CCO too, this is the reason get tool for you! Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I am Chief Creative Officer at a millennial company so I need to be constantly watching trends, and buying the right inventory. This is an extremely efficient way to do my job. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

I like that Groupon has a wide assortment of different items, coupons, codes, etc. that can be purchased by users and be successfully used at corresponding merchants. They also have merchandise that can be bought and shipped where the purchaser prefers. In my experience, there has never been an issue with any certificate or item that I have purchased from this site. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

If you live in a smaller city, the options can be extremely limited on things like the local deals. The vast majority of those that I receive in my Groupon account would require that I drive at least an hour away to use them successfully. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Just ensure the things that you purchase can be utilized by your company. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

The number one business problem is being solved, saving money. Review collected by and hosted on G2.com.

BE
Regional Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Groupon?

Groupon offers me an opportunity to see and try new local experiences as well as unique products at a discounted price. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Thankfully there hasn’t been much that I have disliked overall it is a great platform without any downsides that I’ve experienced Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I found many unique gifts for clients through Groupon as well as I’ve marked my own company through Groupon as well Review collected by and hosted on G2.com.