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Groupon Reviews & Product Details - Page 6

Groupon Overview

What is Groupon?

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.

Groupon Details
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Product Description

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.


Seller Details
Seller
Groupon
Year Founded
2008
HQ Location
Chicago, IL
Twitter
@Groupon
129,842 Twitter followers
LinkedIn® Page
www.linkedin.com
10,646 employees on LinkedIn®
Ownership
NASDAQ:GRPN
Total Revenue (USD mm)
$2,218

Recent Groupon Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"HORRIBLE CUSTOMER SERVICE AND NO REFUNDS!"
absolutely nothing. I have had horrible experiences.
Mine K.
MK
Mine K.Enterprise (> 1000 emp.)
4.5 out of 5
"Best restaurant experiences"
It is recommending restaurants with good deals
Casey R.
CR
Casey R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best for Gifting"
The discounts and ease of using it for gift giving
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Groupon Media

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88 Groupon Reviews

4.2 out of 5
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88 Groupon Reviews
4.2 out of 5
88 Groupon Reviews
4.2 out of 5

Overall Review Sentiment for GrouponQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

The discounted prices for a variety of choices Review collected by and hosted on G2.com.

What do you dislike about Groupon?

They sometimes don't have everything / locations you're looking for Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Save money Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Groupon?

I love that I am able to filter the results that I want, whether it's for an experience, restaurant or activity nearby and by date. I also think that the products they sell can be high end and the experiences can be very unique and affordable. You can also go on an extravagant adventure if you'd like. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I dislike that sometimes the jewelry you purchase is cheap.I also think that returning items can be more expensive than just keeping them. I once ordered a necklace and it was nothing like it was advertised. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

If you're looking for a fun activity and want to branch our of your comfort zone than check out things to do and see for discounted pricing in your area. Groupon can offer you experiences or activities at discounted rates. I would also look up things to do if you're traveling. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I am getting amazing deals for 50% less and sometimes even more. Helps me save money - that's definitely a benefit and helps me explore more the city that I live in under promotional prices. Review collected by and hosted on G2.com.

LL
Instructor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

Ease of use and user-friendliness of website Review collected by and hosted on G2.com.

What do you dislike about Groupon?

None, has good search features for location and type of deals Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Finding customers that need our services Review collected by and hosted on G2.com.

Praveen S.
PS
Quality Manager- Continuous Improvement
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

Groupon is very useful to find the local deals and services. I use this a lot for food deals and I like it so much. Groupon app is the best and reminds me with notifications on the coupons available with exeriation dates. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

There is nothing to dislike about it. App is user friendly compared to website but over all bynd are good and easy to use Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I use it all the time to find local deals and services. I would like more participants using Groupon but I use it to save money. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

It's provides coupon for different sites to attract new clients and let customer avail different benefits by providing coupons which helps in getting some percentage of off on base amount Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Some times these coupons are not verified and fails to commit whats written on Groupon site, they should verify it so that it works also should remove the expired coupons Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

Definitely Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

Groupon helps to attract customers with benefits of coupon and tokens which helps to take some % off on base price or some other benefits which make user to use them and avail the benefits Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

I love that most of the deals are local to me. I can sort by distance and filter by specific needs. I also love the discounts they offer so frequently. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I wish I could make my appointments for services I purchase right on the Groupon app. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I love a good deal and often can find one here! Review collected by and hosted on G2.com.

Mark A.
MA
Quality Assurance Supervisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

a variety of deals including restaurants and staycation Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Nothing. this app is perfect for me. it includes lots of deals Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

i save lots of money booking dinner and staycation with this app Review collected by and hosted on G2.com.

Nicole H.
NH
Childcare Provider
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Groupon?

It can be a cheap way to find experiences or restaurant deals. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Groupon has an inane policy that once you "view the voucher" that it cannot be refunded. But you need to view the voucher to buy the product so if there's any problem with the merchant honoring your voucher, you're screwed. It's false advertising to even offer it as a Groupon if the agency won't even accept it! Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I bought a Groupon for 1 virtual cooking class for my husband who wanted to bake from Classpop/Golden Apron, but all the baking classes are "Premium" and therefore won't be accepted by my Groupon. Review collected by and hosted on G2.com.

IO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Groupon?

It allows you to get a large number of offers through the internet, from travel, hotel reservations, purchase of different products, in short, several things that are attached to e-commerce in a fairly simple and fast way Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Everything, this application has nothing absolutely positive or useful that can be redeemed in this regard, shipments take months and months to arrive, it is practically a scam through this marketplace, in addition the customer service team never has an answer favorable to help solve the problems that arise (and believe me there are many), also assuming the case that you are lucky and they respond to "try" to solve your problem, get used to receiving the almost immediate message that we do not make money refunds , so in theory if you want to feel robbed and have a bad time, this application is for you. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

I decided to use it to buy some products that were really at a very good price, however what was my surprise to see that after the "agreed" time for delivery they never called me or notified me that I had to withdraw my purchase, I contacted me several times with them and the answers were null, when they finally answered me it was only to tell me that they were very sorry for my situation but that they could not do anything about it, in short SCAM ... Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Groupon?

It is easy to navigate from the redemption side and makes transactions a lot easier. The deals bring in a lot of customers and are more likely to bring in groups. It integrates nicely with our POS system. Honestly the easiest site to execute deals with. Also, customers have the option to leave a review for your business. It’s good to receive the feedback to know how you’re doing. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Customers are often confused on how to pull up their groupons and don’t read the fine print. The site has shut down a few times, but is fine most of the time. Can’t redeem through the confirmation email, which confuses customers. We have two different locations, so customers often buy for the wrong location and have to get refunded through Groupon. Review collected by and hosted on G2.com.

Recommendations to others considering Groupon:

This software is easy to use and navigate. If you’re looking for an easy way to execute deals for your business, Groupon is a great choice. Most customers already know about the site as is, so it will reach more people than other sites. If you are also looking for an easy way to get feedback from customers, Groupon allows them to leave reviews for your business. Other customers can then read the reviews and decide if they want the Groupon or not. Review collected by and hosted on G2.com.

What problems is Groupon solving and how is that benefiting you?

The cheaper prices brings in more customers. We sell groupons in groups of 2 or 4 so it drives in more groups. easy way to track sales as well. Easy to run new campaigns and stop old ones.most people already have Groupon accounts so they will see promotions on there already. People can also leave reviews through Groupon, so you can get more feedback for your business. Review collected by and hosted on G2.com.